[AusNOG] Optusnet.com.au DNS administrator contact

[Shaun Dwyer]

Hi,

Does anyone have a contact for some one responsible for the management/ 
maintenance of ns1/ns2.optusnet.com.au ?

We have a customer that  moved to us 23rd of Feb from optusnet for  
their domain hosting and optus's misconfigured DNS servers still are  
answering authoritatively to queries for this domain, so any optus  
customers are unable to send mail to said customer.

The customer has called optus 5 or 6 times now and every time been  
told 'problems not with us, you're not even a customer anymore, when  
you left, we removed your data/records etc'.
Love the level 1 support brushoff.

When are ISPs etc going to learn that having your caching servers and  
your authoritative servers running on the same IP (ie, default bind  
configuration) is retarded beyond belief?
All it does is hurt your customers in cases like this by serving up  
incorrect data to them, especially in cases like this.

</rant>

I just want this fixed.

Cheers!
-Shaun