[AusNOG] Equinix Outage

Thu Jul 2 22:33:13 EST 2009

We're in Melb, maybe that makes the difference ???

My guys were on calls all day and no issues.

Regards, 

Darren Moss
General Manager, Director
[p] 1300 131 083 [f] 03 9017 2287
[e] Darren.Moss at em3.com.au [w] www.em3.com.au <http://www.em3.com.au/> 

Reach me on extension 105.
For technical support, please visit our website.

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postal: PO Box 2333, Moorabbin VIC 3189

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________________________________

From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Nathan Brookfield
Sent: 2009-07-02 10:30 pm
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Equinix Outage

Darren,

The MNF Wholesale and Retail platforms were down for Incoming calls for
around 1 hour and Incoming were down for in excess of 2 hours.  I can
speak first hand from the Wholesale side through Symbio Networks and
looking at the threads on Whingepool looks like it impacted retail also.

Kindest Regards,

Nathan Brookfield

Systems Administrator

IT Operations
The One Provider Group Pty Ltd

Direct:                    (02) 4307 4206

Fax:                         (02) 4307 4201

Network Ops:       (02) 9037 4343

Web:                      http://www.serversaustralia.com.au

Office Address:    2/2 Teamster Close, Tuggerah NSW 2259

Postal Address:    PO Box 3187, Tuggerah NSW 2259

From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Darren Moss
Sent: Thursday, July 02, 2009 10:24 PM
To: ausnog at ausnog.net; Nathan Brookfield (SAU)
Subject: Re: [AusNOG] Equinix Outage

Interesting MNF was out.

We have 30 trunks and did not see any downtime today.

Regards, 

Darren Moss
General Manager, Director
[p] 1300 131 083 [f] 03 9017 2287
[e] Darren.Moss at em3.com.au [w] www.em3.com.au <http://www.em3.com.au/> 

Reach me on extension 105.
For technical support, please visit our website.

em3 People and Technology | Managed Technology Experts
Celebrating 10 Great Years of Service 1999-2009.
postal: PO Box 2333, Moorabbin VIC 3189

New Zealand Airedale Street, Auckland City
postal: PO Box 39573, Howick 2045
[p] 09 92 555 26 [f] 09 887 0273 [m] 021 841 541

Managed IT Services : VoiP Solutions : Mission Critical Application
Hosting : Hosted Microsoft Exchange Server
System Replication and Disaster Recovery : Blackberry and iPhone email :
Spam Filtering and Virus Control

This communication may contain confidential or privileged information
intended solely for the individual or entity above. If you are not the
intended recipient you must not use, interfere with, disclose, copy or
retain this email and you should notify the sender immediately by return
email or by contacting our office on +61 1300 131 083. Opinions
expressed here are not necessarily those of em3 People and Technology
Pty Ltd.

________________________________

From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Nathan Brookfield
Sent: 2009-07-02 10:20 pm
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Equinix Outage

Joel,

Interesting, we have spoken with our Account Manager don't you worry.
We have about 11 or so racks scattered around SY1 in clusters and
luckily we got away quite well today but I feel sorry for the others who
didn't such as MNF/Symbio, PT, Optus etc.

Apparently the reports of SY2 issues were a mistake from the AP NOCC

Kindest Regards,

Nathan Brookfield

Systems Administrator

IT Operations
The One Provider Group Pty Ltd

Direct:                    (02) 4307 4206

Fax:                         (02) 4307 4201

Network Ops:       (02) 9037 4343

Web:                      http://www.serversaustralia.com.au

Office Address:    2/2 Teamster Close, Tuggerah NSW 2259

Postal Address:    PO Box 3187, Tuggerah NSW 2259

From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Joel
Sent: Thursday, July 02, 2009 10:10 PM
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Equinix Outage

well I guess it depends how many racks you have at EQX...

we have a number of racks in SYD1 in different parts of the building

power issue has been in SYD1 only so far, and has taken rows of racks
outs during power outages

if you go dig up some old threads on whingelpool you will even find
links to pictures... of blown fuse etc...

you could say we have been unlucky but after 5 outages... hmmmm, 

luckly todays outage wasnt that bad, we have had couple of 3 hour
outages during business hours back in March

for those that have racks at EQX and this was you first outage... get
some answers from your account managers to make sure this kind of crap
doesnt happen again.

I know they are others on the this list that know of the 5 outages I am
talking about... they might have been more, I can only speak for the
once that I know of.

ok time to go watch tennis :)

regards
Joel

________________________________

From: "Nathan Brookfield" <Nathan.Brookfield at serversaustralia.com.au>
Sent: 02 July 2009 20:56
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Equinix Outage

This would be the second I count in the past 12 months with the first
only being isolated to a small amount of racks, If you have had 5 in the
last 3 months then something is really wrong!

Kindest Regards,

Nathan Brookfield

Systems Administrator

IT Operations
The One Provider Group Pty Ltd

Direct:                    (02) 4307 4206

Fax:                         (02) 4307 4201

Network Ops:       (02) 9037 4343

Web:                      http://www.serversaustralia.com.au

Office Address:    2/2 Teamster Close, Tuggerah NSW 2259

Postal Address:    PO Box 3187, Tuggerah NSW 2259

e-mail_signature

From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Joel
Sent: Thursday, July 02, 2009 8:43 PM
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Equinix Outage

Hi Guys,

Not sure how many outages you guys have had at EQX

>From my count this was the 5 power related outage at Equinix since March
09

my home pc has better uptime than EQX currently.

regards
Joel

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