[AusNOG] Bigpond contact?

[dasmo]

Talk to trend micro, I'm sure they are causing the issue. We had the  
same issue with our range when apnic first allocated it to us. We've  
had it for around a year, still having dramas every so often. Good  
luck with dealing with the american companies, they're the worst :) No  
response, just after three or four weeks it starts working again.

On 19/01/2009, at 10:06 AM, Shaun Ewing wrote:

> Hi All,
>
> Are there any Bigpond/Telstra staff lurking that might be able to  
> help with
> an issue?
>
> Servers in our 113.20.0.0/20 block are unable to connect to  
> mail.bigpond.com
> (and potentially other hosts within AS1221), whereas servers in our
> 117.55.224.0/20 and 203.88.112.0/20 blocks have no issues connecting.
>
> 113.0.0.0/8 is relatively new (May 2008), so I suspect this may be  
> related
> to outdated bogon filters.
>
> Failed example from 113.20.4.209:
>
> # host bigpond.com
> bigpond.com has address 144.135.18.32
> bigpond.com mail is handled by 10 extmail.bigpond.com.
>
> # telnet extmail.bigpond.com 25
> Trying 61.9.189.122...
> (timeout)
>
> Working example from 117.55.224.225:
>
> # host bigpond.com
> bigpond.com has address 144.135.18.32
> bigpond.com mail is handled by 10 extmail.bigpond.com.
>
> # telnet extmail.bigpond.com 25
> Trying 61.9.189.122...
> Connected to extmail.bigpond.com (61.9.189.122).
> Escape character is '^]'.
> 220 nschwingx06p.mx.bigpond.com ESMTP server ready Sun, 18 Jan 2009  
> 22:51:35
> +0000
>
> A traceroute from 113.20.4.209 (failed server) does not get past
> 203.50.19.182:
> # traceroute 61.9.189.122
> traceroute to 61.9.189.122 (61.9.189.122), 30 hops max, 40 byte  
> packets
> 1  113.20.4.212 (113.20.4.212)  0.408 ms  0.409 ms  0.415 ms
> 2  gi2-51.cor1.cbr1.internode.on.net (150.101.160.90)  1.700 ms   
> 1.675 ms
> 1.634 ms
> 3  pos1-1.bdr1.syd6.internode.on.net (150.101.120.118)  5.300 ms   
> 5.267 ms
> 5.236 ms
> 4  59.154.10.29 (59.154.10.29)  5.706 ms  4.485 ms  4.982 ms
> 5  GigabitEthernet1-4.ken12.Sydney.telstra.net (139.130.65.145)   
> 6.925 ms
> 7.187 ms  7.160 ms
> 6  10GigabitEthernet7-2.chw44.Sydney.telstra.net (203.50.19.182)   
> 7.134 ms
> 7.428 ms  7.399 ms
> 7  * * *
>
> A traceroute from 117.55.224.225 (working server) gets a hop further  
> before
> hitting what's probably a firewall:
> # traceroute 61.9.189.122
> traceroute to 61.9.189.122 (61.9.189.122), 30 hops max, 40 byte  
> packets
> 1  117.55.224.228 (117.55.224.228)  0.520 ms  0.533 ms  0.518 ms
> 2  gi2-51.cor1.cbr1.internode.on.net (150.101.160.90)  1.193 ms   
> 1.167 ms
> 1.143 ms
> 3  pos1-2.bdr1.syd6.internode.on.net (150.101.160.117)  4.610 ms   
> 4.584 ms
> 4.543 ms
> 4  59.154.10.29 (59.154.10.29)  4.885 ms  5.014 ms  5.378 ms
> 5  GigabitEthernet1-4.ken12.Sydney.telstra.net (139.130.65.145)   
> 7.078 ms
> 7.098 ms  7.150 ms
> 6  10GigabitEthernet7-2.chw44.Sydney.telstra.net (203.50.19.182)   
> 8.690 ms
> 7.843 ms  7.951 ms
> 7  telstr552.lnk.telstra.net (165.228.170.154)  7.922 ms  8.038 ms   
> 8.166
> ms
> 8  * * *
>
> Any help that anyone might be able to provide would be appreciated.
>
> Thanks,
>
> Shaun
>
> --
> Shaun Ewing
> Chief Technology Officer
> AussieHQ Pty Ltd
>
> Reception: +61 2 6163 9300
> Facsimile: +61 2 6176 2000
>
> www.aussiehq.com.au
> s.ewing at aussiehq.com.au
>
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