[AusNOG] Outage at iPrimus Datacentre - 55 King St, Melbourne

[Campbell, Alex]

I think it's fair to say that Primus's out-of-band communications
yesterday let them down.  I didn't receive any communication from them
until I got an SMS at about 8:30pm, long after power had been restored.

I was very grateful for PIPE, who were able to get timely information
about what was going on from Primus when no one else could, and quickly
relay this to their and Primus's customers.


-----Original Message-----
From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Chris Chaundy
Sent: Monday, 2 February 2009 10:10 AM
To: Bevan Slattery; skeeve at skeeve.org; bradley at internode.com.au
Cc: ausnog at ausnog.net
Subject: Re: [AusNOG] Outage at iPrimus Datacentre - 55 King St,
Melbourne

That's why NOCs should always be equipped with a PSTN line (with a
'conventional' phone) and a mobile...

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Bevan Slattery
Sent: Monday, 2 February 2009 10:00 AM
To: skeeve at skeeve.org; bradley at internode.com.au
Cc: ausnog at ausnog.net
Subject: Re: [AusNOG] Outage at iPrimus Datacentre - 55 King St,
Melbourne


 

> -----Original Message-----
> From: ausnog-bounces at lists.ausnog.net 
> [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Skeeve Stevens
> 
> You woulda thought security guards would have been appropriate though.

If only the phone system had power to call them...

[b]
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