[AusNOG] Outage at iPrimus Datacentre - 55 King St, Melbourne

Sun Feb 1 22:34:33 EST 2009

What an absolute disgrace. 

I was onsite today and the place was a disaster. No lights, no air-con,
security doors wide open.

No checking of IDs, process out the door.

My staff and I removed application servers and walked straight past the
NOC staff - who did not even ask what we were doing.

Yes, that's right, lugging HP Proliant boxes and rail kits under our
arms. Can you believe it ???

Thank goodness we removed the bulk of our application servers from there
in 2008.

The rest will be removed this week.

Regards, 

Darren Moss
General Manager, Director 
[p] 1300 131 083 x105 [f] 03 9532 6100 [m] 0421 042 999
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[h] www.em3.com.au/TechnicalSupport
<http://www.em3.com.au/TechnicalSupport.html>  

Reach me by dialing Extension 105.

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Primus staff have just confirmed that the facility is back on mains
power, and power has been restored to all customer areas.

No word on what happened to the generator (generators?) yet.

From: Skeeve Stevens [mailto:skeeve at skeeve.org] 
Sent: Sunday, 1 February 2009 6:05 PM
To: 'Bevan Slattery'; Campbell, Alex; ausnog at ausnog.net
Subject: RE: [AusNOG] Outage at iPrimus Datacentre - 55 King St,
Melbourne

Any word as to what happened to the generators?

...Skeeve

--

Skeeve Stevens, CEO/Technical Director

eintellego Pty Ltd - The Networking Specialists

skeeve at eintellego.net / www.eintellego.net

Phone: 1300 753 383, Fax: (+612) 8572 9954

Cell +61 (0)414 753 383 / skype://skeeve

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From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Bevan Slattery
Sent: Sunday, 1 February 2009 5:58 PM
To: Campbell, Alex; skeeve at eintellego.net; ausnog at ausnog.net
Subject: Re: [AusNOG] Outage at iPrimus Datacentre - 55 King St,
Melbourne
Importance: High

Further update from Primus. Failure of substation.  City Power (I think)
have been working on the issue.  Problem has been rectified and are
about to switch back to mains as I type.

Cheers

[b]

________________________________

From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Campbell, Alex
Sent: Sunday, February 01, 2009 4:37 PM
To: skeeve at eintellego.net; ausnog at ausnog.net
Subject: Re: [AusNOG] Outage at iPrimus Datacentre - 55 King St,
Melbourne

We lost power at 2:40pm and saw both A & B feeds come back up in the
expansion room at about 4:02pm. At this stage some of the older areas
haven't had power restored yet.

Not getting any info from DC staff on cause or likelihood of continued
power issues tonight.

Alex
(who doesn't mind hiding out from the Melbourne heat in the aircon at
Primus right now)

-------------------------- 
Sent using BlackBerry 

________________________________

From: ausnog-bounces at lists.ausnog.net 
To: ausnog at ausnog.net 
Cc: nznog at list.waikato.ac.nz 
Sent: Sun Feb 01 15:12:59 2009
Subject: [AusNOG] Outage at iPrimus Datacentre - 55 King St, Melbourne 

Hey all,

Little detail at present... but the iPrimus DC in 55 King St Melbourne
seems to have had a complete failure.  Power, UPS and Generator have
apparently all failed.

Anyone else have more detail, feel free to follow up.

...Skeeve

--

Skeeve Stevens, CEO/Technical Director

eintellego Pty Ltd - The Networking Specialists

skeeve at eintellego.net / www.eintellego.net

Phone: 1300 753 383, Fax: (+612) 8572 9954

Cell +61 (0)414 753 383 / skype://skeeve

--

NOC, NOC, who's there?

Disclaimer: Limits of Liability and Disclaimer: This message is for the
named person's use only. It may contain sensitive and private
proprietary or legally privileged information. You must not, directly or
indirectly, use, disclose, distribute, print, or copy any part of this
message if you are not the intended recipient. eintellego Pty Ltd and
each legal entity in the Tefilah Pty Ltd group of companies reserve the
right to monitor all e-mail communications through its networks.  Any
views expressed in this message are those of the individual sender,
except where the message states otherwise and the sender is authorised
to state them to be the views of any such entity. Any reference to
costs, fee quotations, contractual transactions and variations to
contract terms is subject to separate confirmation in writing signed by
an authorised representative of eintellego. Whilst all efforts are made
to safeguard inbound and outbound e-mails, we cannot guarantee that
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accept any liability in respect of viruses or computer problems
experienced.

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