[AusNOG] Comindico SPTEL dial DNS issues

[Troy Davis]

Ok I admit I a not a guru on DNS but I know all my users are getting DNS
errors and page can not be found problems but after 5 or more refreshes they
will come up.

If I manually talk threw changes to there routers and change the DNS to
someone else's all works fine.

tracert 203.194.27.57

Tracing route to ns03-syd.comindico.com.au [203.194.27.57]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  home.gateway [192.168.5.254]
  2     *       43 ms    16 ms  loop60.dsl.comindico.com.au [203.194.30.234]
  3     *      210 ms     *     ge8-0-0.cor02-waym-adl.comindico.com.au
[203.220.236.60]
  4   154 ms    37 ms    37 ms  ge4-0-0.cor01-waym-adl.comindico.com.au
[203.220.236.209]
  5    92 ms    52 ms    36 ms  pos2-1.cor02-kent-syd.comindico.com.au
[203.194.1.21]
  6    67 ms    35 ms    37 ms  vlan2.msf02-kent-syd.comindico.com.au
[203.194.29.250]
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *     ^C

-----Original Message-----
From: Adrian Chadd [mailto:adrian at creative.net.au] 
Sent: Sunday, 17 September 2006 10:57 PM
To: Troy Davis
Subject: Re: [AusNOG] Comindico SPTEL dial DNS issues

On Sun, Sep 17, 2006, Troy Davis wrote:
> 
> Can you do anything about getting them to fix the DNS problem affecting
ADSL
> users which has been ongoing now for some weeks...

I don't get it, whats the problem with the traceroute?



Adrian

> 
> Sample of a customers tracrt
> tracert 203.194.27.57
> 
> Tracing route to ns03-syd.comindico.com.au [203.194.27.57]
> over a maximum of 30 hops:
> 
>   1     2 ms     1 ms     1 ms  home.gateway [192.168.5.254]
>   2    44 ms     *       21 ms  loop60.dsl.comindico.com.au
[203.194.30.234]
>   3     *       15 ms    14 ms  ge8-0-0.cor02-waym-adl.comindico.com.au
> [203.220.236.60]
>   4     *       37 ms    38 ms  ge4-0-0.cor01-waym-adl.comindico.com.au
> [203.220.236.209]
>   5    47 ms     *       36 ms  pos2-1.cor02-kent-syd.comindico.com.au
> [203.194.1.21]
>   6    36 ms    34 ms    35 ms  203.194.29.250
>   7     *        *        *     Request timed out.
>   8     *        *        *     Request timed out.
>   9     *        *        *     Request timed out.
>  10     *        *        *     Request timed out.
>  11  ^C
> 
> -----Original Message-----
> From: ausnog-bounces at ausnog.net [mailto:ausnog-bounces at ausnog.net] On
Behalf
> Of Daniel
> Sent: Sunday, 17 September 2006 8:05 PM
> To: AusNOG at ausnog.net
> Subject: Re: [AusNOG] Comindico SPTEL dial DNS issues
> 
> Hi Tim,
> 
> I should be able to help you with WCG.
> 
> Please drop me a line at danielt at 314.net.au.
> 
> Cheers,
> Daniel
> 
> PS: Forgive the double-post if anyone got the first one.
> 
> 
> 
> 
> Lists wrote:
> > 
> > Hi All
> > 
> > Does anyone on the list know anyone at SPTEL that has any knowledge of
how
> > to set up DNS?
> > 
> > I have been trying to get WCG Wholesale communications group to escalate
> an
> > issue with the SPTEL DNS but neither WCG or their contact in SPTEL seem
to
> > have any idea with regards to how to setup DNS.
> > 
> > SPtel have setup reverse dns entries for some of their dial ports that 
> > don't
> > match the forward entries. All attemps to have this looked at over the
> last
> > couple of weeks has only received dumb responses.
> > 
> > One such example is
> > Forward entry
> > Name:    dialup-189.200.220.203.acc01-pert-too.comindico.com.au
> > Address:  203.220.200.189
> > 
> > Reverse entry
> > Name:    189.200.220.203.dial.dynamic.acc01-pert-too.comindico.com.au
> > Address:  203.220.200.189
> > 
> > 
> > It seems to me that both WCG and SPTEL don't seem to see this as an
issue.
> > However it is for a whole range of email issues
> > 
> > Regards
> > 
> > Tim
> > 
> > _______________________________________________
> > AusNOG mailing list
> > AusNOG at ausnog.net
> > http://www.ausnog.net/mailman/listinfo/ausnog
> 
> -- 
> 
> Daniel Trembath
> danielt at 314.net.au
> 0419 153 623
> 
> 
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