<div dir="ltr">If you are getting a RED LINK LIGHT on the NCD, then there is a fault where it cannot supply reverse power to the DPU.<div><br></div><div>Either a DPU or NCD fault, requiring the RSP to log a fault with NBNCo to investigate.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jan 3, 2022 at 9:13 PM Chris Chaundy <<a href="mailto:chris.chaundy@gmail.com">chris.chaundy@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">BTW, I’m getting a red flashing link light on the NCD but if I unplug it from the wall, the link light changes to blue (still flashing) so it seems to be talking to the DPU, but maybe getting some fault indication?<br><br><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br><blockquote type="cite">On 3 Jan 2022, at 20:55, Chris Chaundy <<a href="mailto:chris.chaundy@gmail.com" target="_blank">chris.chaundy@gmail.com</a>> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="ltr"><div dir="auto"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">Hi Greg,<div><br></div><div>Thanks for the info (a fair bit I was already aware of though) but up where I am, pretty much everyone has their own DPU (big properties along a dirt road. No concern with pits full of water though - everything is on power poles including the DPUs and the fibre that connects them back to the network (plus the copper feed into my house)! It does go underground further down the mountain near the township but I'm not sure where the next 'active' kit is located (there is a lot of reading in the document the link you sent :-).<br></div><div><br></div><div>These are not brief hits but outages that have lasted for days. Your comment about the DPU losing its configuration is interesting though and may well be the issue. I hope they replace it when NBNco visits me tomorrow!</div><div><br></div><div>Cheers, Chris</div><div><br></div><div><div id="gmail-m_-6893092599881101192m_2436623991307629845m_-6695803374574260662AppleMailSignature" dir="ltr">Sent from my iPhone</div><div dir="ltr"><br><blockquote type="cite">On 3 Jan 2022, at 19:55, Greg Lipschitz <<a href="mailto:glipschitz@summitinternet.com.au" target="_blank">glipschitz@summitinternet.com.au</a>> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Hi Chris,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
The nbn DPU (the "mini-vdsl/gfast dslam" which lives in the pit) is reverse powered (about 6-14W) from the NCD (the nbn box inside your house). nbn use a mix of Netcomm and more recently Nokia DPU's. <span style="background-color:rgb(255,255,255);display:inline">The
DPU only needs 1 customer NCD connected to it to supply the power.</span></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
The DPU can connect up to 4 premises and the interesting thing is that any of the RSP's who have a customer connected to the DPU can initiate a DPU reset via the nbn API.</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
So, you might be with Telstra, and your neighbours with Aussie Broadband, TPG and Optus and any one of them can essentially cause your service to drop momentarily if they contact their RSP who initiates the DPU reset as part of the troubleshooting.</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
We've found that the DPU's often suffer the same fate as the old ADSL copper services when the pit fills up with water, the DPU goes off to la-la land (who would have thunk power and water didn't mix!) or the copper between the DPU and the customer gets corroded
and needs to be cleaned up or replaced.</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
I've not heard of power issues causing the DPU to have issues. It sounds like the DPU is perhaps losing its config when there's a power interruption (we've certainly seen that with the Telstra EA MRV OS904 NTU's over the years).</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
If you're interested how it all comes together, nbn publish their design docs - <a href="https://www.nbnco.com.au/content/dam/nbn/documents/sell/sau/network-design-rules-20210630.pdf" id="gmail-m_-6893092599881101192m_2436623991307629845m_-6695803374574260662LPNoLPOWALinkPreview" target="_blank">https://www.nbnco.com.au/content/dam/nbn/documents/sell/sau/network-design-rules-20210630.pdf</a></div>
<div></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Cheers</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Greg</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div id="gmail-m_-6893092599881101192m_2436623991307629845m_-6695803374574260662appendonsend"></div>
<div><br><table style="background-color:rgb(255,255,255);border-collapse:collapse;line-height:normal" cellspacing="0" cellpadding="0" border="0"><tbody><tr style="font-size:0px;line-height:15px"><td style="vertical-align:top" align="left"><table style="border-collapse:collapse;font-size:0px;font-style:normal;font-weight:normal;white-space:nowrap" cellspacing="0" cellpadding="0" border="0"><tbody><tr style="font-size:0px"><td style="vertical-align:top" align="left"><table style="border-collapse:collapse;font-size:0px;color:rgb(0,0,1);font-style:normal;font-weight:bold;white-space:nowrap;text-decoration:none" cellspacing="0" cellpadding="0" border="0"><tbody><tr style="font-size:12px"><td style="vertical-align:top;text-align:left;font-family:Arial,"Helvetica Neue",Helvetica,sans-serif" align="left">Greg Lipschitz<span style="font-family:remialcxesans;font-size:1px;color:rgb(255,255,255);line-height:1px"></span></td><td style="vertical-align:top;text-align:left;font-family:Arial,"Helvetica Neue",Helvetica,sans-serif;font-weight:normal;white-space:normal" align="left"> | </td><td style="vertical-align:top;text-align:left;font-family:Arial,"Helvetica Neue",Helvetica,sans-serif" align="left">Founder & CEO</td><td style="vertical-align:top;text-align:left;font-family:Arial,"Helvetica Neue",Helvetica,sans-serif;font-weight:normal;white-space:normal" align="left"> | </td><td style="vertical-align:top;text-align:left;font-family:Arial,"Helvetica Neue",Helvetica,sans-serif" align="left">Summit Internet</td></tr></tbody></table></td></tr><tr style="font-size:12px"><td style="vertical-align:top;text-align:left;font-family:Arial,"Helvetica Neue",Helvetica,sans-serif" align="left"><a href="mailto:glipschitz@summitinternet.com.au" id="gmail-m_-6893092599881101192m_2436623991307629845m_-6695803374574260662LPlnk689713" style="color:rgb(37,51,116);text-decoration:underline" target="_blank"><b style="font-weight:normal">glipschitz@summitinternet.com.au</b></a></td></tr><tr style="font-size:12px"><td style="vertical-align:top;text-align:left;font-family:Arial,"Helvetica Neue",Helvetica,sans-serif" align="left"><a href="http://summitinternet.com.au" id="gmail-m_-6893092599881101192m_2436623991307629845m_-6695803374574260662LPlnk689713" style="color:rgb(37,51,116);text-decoration:underline" target="_blank"><b style="font-weight:normal">summitinternet.com.au</b></a></td></tr><tr style="font-size:12px"><td style="vertical-align:top;text-align:left;font-family:Arial,"Helvetica Neue",Helvetica,sans-serif" align="left"><a href="tel:1300%20049%20749" id="gmail-m_-6893092599881101192m_2436623991307629845m_-6695803374574260662LPlnk689713" style="color:rgb(0,0,1);text-decoration:none" target="_blank"><b style="font-weight:normal">1300 049 749</b></a></td></tr></tbody></table></td></tr><tr style="font-size:0px;line-height:15px"><td style="vertical-align:top" align="left"><table style="border-collapse:collapse;font-size:0px;font-style:normal;font-weight:normal;white-space:nowrap" cellspacing="0" cellpadding="0" border="0"><tbody><tr style="font-size:12px"><td style="vertical-align:top;text-align:left;font-family:Arial,"Helvetica Neue",Helvetica,sans-serif" align="left"><a href="https://www.google.com/maps?cid=12522583051503623677&_ga=2.149009334.1057584350.1554770858-1081443428.1554770858" id="gmail-m_-6893092599881101192m_2436623991307629845m_-6695803374574260662LPlnk689713" style="color:rgb(0,0,1);text-decoration:none" target="_blank"><b style="font-weight:normal">Unit 2, 31-39 Norcal Road, Nunawading VIC 3131</b></a></td></tr></tbody></table></td></tr><tr style="font-size:0px"><td style="padding:10px 0px 0px;vertical-align:top" align="left"><map id="gmail-m_-6893092599881101192m_2436623991307629845m_-6695803374574260662map_52a94b8b-7e04-41ee-b917-e895b98eaac9" name="m_-6893092599881101192_m_2436623991307629845_m_-6695803374574260662_map_52a94b8b-7e04-41ee-b917-e895b98eaac9"><area shape="rect" coords="2,2,20,20" href="https://www.facebook.com/summitinternetau/" alt="Facebook" title="Facebook"><area shape="rect" coords="24,2,42,20" href="https://twitter.com/summitgroupau/" alt="Twitter" title="Twitter"><area shape="rect" coords="46,2,64,20" href="https://www.linkedin.com/company/the-summit-group-australia-pty-ltd" alt="LinkedIn" title="LinkedIn"></map><img usemap="#m_-6893092599881101192_m_2436623991307629845_m_-6695803374574260662_map_52a94b8b-7e04-41ee-b917-e895b98eaac9" alt="" style="min-width: 66px; font-size: 0px;" width="66" height="22" border="0"></td></tr><tr style="font-size:0px"><td style="vertical-align:middle" align="center"><img alt="" style="min-width: 590px; font-size: 0px;" width="590" height="106" border="0"></td></tr><tr style="font-size:0px"><td style="padding:10px 0px 0px;vertical-align:top" align="left"><table style="width:100%;border-collapse:collapse;font-size:0px" cellspacing="0" cellpadding="0" border="0"><tbody><tr style="font-size:0px"><td style="vertical-align:middle" align="left"><a href="http://summitinternet.com.au" id="gmail-m_-6893092599881101192m_2436623991307629845m_-6695803374574260662LPlnk689713" style="text-decoration:none" target="_blank"><img title="Summit Internet" alt="Summit Internet" style="min-width: 179px; font-size: 12px;" width="179" height="33" border="0"></a></td><td style="vertical-align:middle" align="right"><img alt="" style="min-width: 278px; font-size: 0px;" width="278" height="66" border="0"></td></tr></tbody></table></td></tr></tbody></table><br></div><hr style="display:inline-block;width:98%">
<div id="gmail-m_-6893092599881101192m_2436623991307629845m_-6695803374574260662divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>> on behalf of Chris Chaundy <<a href="mailto:chris.chaundy@gmail.com" target="_blank">chris.chaundy@gmail.com</a>><br>
<b>Sent:</b> 03 January 2022 09:26<br>
<b>To:</b> <a href="mailto:ausnog@ausnog.net" target="_blank">ausnog@ausnog.net</a> <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>><br>
<b>Subject:</b> [AusNOG] NBN FTTC services and power hits</font>
<div> </div>
</div>
<div><font size="2"><span style="font-size:11pt">
<div>Is there anyone from NBNco on this list willing to discuss this with me?<br>
<br>
It seems that every time there is a power hit in our locality (which with Ausnet is pretty regularly), the FTTC services die and don’t come back until you log a fault through the provider (in my case, Telstra) and then wait for them to go through the hoops
of dealing with NBNco.<br>
<br>
This has happened four times in the last couple of months (thankfully I have 4G backup). There must be some aggregator kit that has no power backup or cannot recover from power outages - pretty crap really. :-|<br>
<br>
Sorry if this is a little OT for the list but I’d be interested if other FTTC areas see the same problem.<br>
<br>
Sent from my iPhone<br>
_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br>
<a href="https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.ausnog.net%2Fmailman%2Flistinfo%2Fausnog&data=04%7C01%7Cglipschitz%40summitinternet.com.au%7C7d3675defb8a4be9a6ab08d9ce3ef1a0%7C0838a12f226e43dfa6e4bb63d2643a7e%7C1%7C0%7C637767592012923616%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=eaYK8fpeVKh%2FCKcTW5KgKBQOB32TYug2Q5GLkCN7xLo%3D&reserved=0" target="_blank">https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.ausnog.net%2Fmailman%2Flistinfo%2Fausnog&data=04%7C01%7Cglipschitz%40summitinternet.com.au%7C7d3675defb8a4be9a6ab08d9ce3ef1a0%7C0838a12f226e43dfa6e4bb63d2643a7e%7C1%7C0%7C637767592012923616%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=eaYK8fpeVKh%2FCKcTW5KgKBQOB32TYug2Q5GLkCN7xLo%3D&reserved=0</a><br>
</div>
</span></font></div>
</div></blockquote></div></div></div></div></div></div></div>
<img id="gmail-m_-6893092599881101192E0875DF7-0A77-41E4-B5ED-6D44E231B1CC" src="cid:17e1f711260337e68cc1"><img id="gmail-m_-68930925998811011923B110072-CD46-42B7-AEF6-5D8FFC10CF40" src="cid:17e1f711260568cc3b02"><img id="gmail-m_-6893092599881101192C48DD58A-B074-41AE-811B-EA3E4728463D" src="cid:17e1f711260587ce8f83"><img id="gmail-m_-68930925998811011920FA4EA9E-2052-4A5C-982F-9D90E8B26E17" src="cid:17e1f711260c34399f84"></div></blockquote></div>_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br>
<a href="http://lists.ausnog.net/mailman/listinfo/ausnog" rel="noreferrer" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br>
</blockquote></div>