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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks Russell.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">D.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Russell Langton <russell3901@gmail.com>
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<b>Sent:</b> Monday, 20 December 2021 11:16 AM<br>
<b>To:</b> Darren Moss <Darren.Moss@cloud365.com.au><br>
<b>Cc:</b> AusNOG Mailing List <ausnog@ausnog.net><br>
<b>Subject:</b> Re: [AusNOG] Ongoing Telstra mobile internet outage in Darwin NT<o:p></o:p></span></p>
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<p class="MsoNormal">Hi Darren,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">This is not an ideal experience....<o:p></o:p></p>
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<p class="MsoNormal">I checked the outage board for NT and there is nothing for the CBD there.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I'll reach out to you for more details so we can resolve this.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Sun, Dec 19, 2021 at 3:29 PM Darren Moss <<a href="mailto:Darren.Moss@cloud365.com.au">Darren.Moss@cloud365.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Good Afternoon,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">There has been an ongoing outage for Telstra mobile internet services in Darwin CBD for more than 10 days now.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We have staff in the territory deploying infrastructure who have no mobile internet access. We’ve recently ported them from Vodafone to Telstra.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I’ve gone through the usual channels and today was told “not to worry the backend team is looking into this”.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">That’s great but can anyone shed some light on what the problem is and when service will be restored ?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thank you.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Darren.<o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
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