<html><head></head><body><div style="font-family: 'ArialMT', 'Arial'; font-size: 12px; color: rgba(0, 0, 0, 1.0);"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><span style="font-family: ArialMT, Arial;" class="">Hi All,</span><div class="" style="font-family: ArialMT, Arial;"><br class="">Yes, we were aware of connectivity issues between Vocus and TPG. Work arounds were put in place quickly when this was noticed and there are currently no outstanding issues.</div><div class="" style="font-family: ArialMT, Arial;"><br class="">We are continuing to work closely with TPG to ensure this does not occur again.</div><div class="" style="font-family: ArialMT, Arial;"><br class="">Cheers,<br class="">Phil<br class=""><div class="">Vocus AS4826</div></div><div><br class=""><blockquote type="cite" class=""><div class="">On 12 Aug 2021, at 12:47 pm, Benjamin Ricardo <<a href="mailto:ben.ricardo@acs.com.au" class="">ben.ricardo@acs.com.au</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; caret-color: rgb(0, 0, 0); font-family: ArialMT; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Back to normal for us as of 12:14am<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">As for my enquiry via Frontier…..Groan….<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-family: "Segoe UI Emoji", sans-serif;" class="">😊</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">12/08/2021 12:42:19 PM<span class="Apple-converted-space"> </span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: "Courier New";" class="">HI Team,<br class=""><br class="">We dont see any issues within the TPG and AAPT network that corresponds to the issue you are getting.<br class=""><br class="">We will be needing a reverse trace from you so that we can check if there are any suboptimal routing on the link.<br class=""><br class="">Also provide a ping test which shows packet loss from your end.<span class="Apple-converted-space"> </span><br class=""><br class="">Thank you.<o:p class=""></o:p></span></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: "Courier New";" class=""> <o:p class=""></o:p></span></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span class=""><o:p class=""> </o:p></span></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span class=""><o:p class=""> </o:p></span></div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(225, 225, 225); padding: 3pt 0cm 0cm;" class=""><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span lang="EN-US" class="">From:</span></b><span lang="EN-US" class=""><span class="Apple-converted-space"> </span>DaZZa <<a href="mailto:dazzagibbs@gmail.com" class="">dazzagibbs@gmail.com</a>><span class="Apple-converted-space"> </span><br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Thursday, 12 August 2021 12:44 PM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Benjamin Ricardo <<a href="mailto:ben.ricardo@acs.com.au" class="">ben.ricardo@acs.com.au</a>><br class=""><b class="">Cc:</b><span class="Apple-converted-space"> </span><<a href="mailto:ausnog@lists.ausnog.net" class="">ausnog@lists.ausnog.net</a>> <<a href="mailto:ausnog@lists.ausnog.net" class="">ausnog@lists.ausnog.net</a>><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [AusNOG] AAPT issues again....<o:p class=""></o:p></span></div></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div class=""><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Yup. Same shit, different day.<o:p class=""></o:p></div><div class=""><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div></div><div class=""><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Makes me regret staying with iiNet for my home internet - because every time TPG/AAPT screw up, so do they.<o:p class=""></o:p></div></div><div class=""><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div></div><div class=""><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">D<o:p class=""></o:p></div></div></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div class=""><div class=""><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">On Thu, 12 Aug 2021, 11:58 am Benjamin Ricardo, <<a href="mailto:ben.ricardo@acs.com.au" style="color: blue; text-decoration: underline;" class="">ben.ricardo@acs.com.au</a>> wrote:<o:p class=""></o:p></div></div><blockquote style="border-style: none none none solid; border-left-width: 1pt; border-left-color: rgb(204, 204, 204); padding: 0cm 0cm 0cm 6pt; margin-left: 4.8pt; margin-right: 0cm;" class=""><div class=""><div class=""><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hi All,<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Anyone else seeing problems with TPG/AAPT again?<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">This is like the 3<sup class="">rd</sup><span class="Apple-converted-space"> </span>time in 2 months….<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Cheers,<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Ben<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Target Name:<span class="Apple-converted-space"> </span><a href="http://58-84-178-67.r.fuzenet.com.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">58-84-178-67.r.fuzenet.com.au</a><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> IP: 58.84.178.67<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> Date/Time: 12/08/2021 11:54:50 AM to 12/08/2021 11:56:35 AM<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">1 1 ms 0 ms 0 ms 0 ms 3 ms 0 ms 0 ms 0 ms [-]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">2 0 ms 0 ms 1 ms 0 ms 0 ms 2 ms 1 ms 2 ms <span class="Apple-converted-space"> </span><a href="http://acs-asn-gw.acs.net.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">acs-asn-gw.acs.net.au</a><span class="Apple-converted-space"> </span>[-]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">3 2 ms 2 ms 3 ms 5 ms 2 ms 2 ms 2 ms 4 ms <span class="Apple-converted-space"> </span><a href="http://110-174-60-173.static.tpgi.com.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">110-174-60-173.static.tpgi.com.au</a><span class="Apple-converted-space"> </span>[110.174.60.173]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">4 3 ms 2 ms 2 ms 2 ms 2 ms 2 ms 2 ms 10 ms <span class="Apple-converted-space"> </span><a href="http://au-ns-0397-ipg-01-eth2-2006.tpgi.com.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">au-ns-0397-ipg-01-eth2-2006.tpgi.com.au</a><span class="Apple-converted-space"> </span>[203.220.35.37]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">5 58 ms 56 ms 50 ms 56 ms 54 ms 54 ms 53 ms 55 ms <span class="Apple-converted-space"> </span><a href="http://syd-apt-ros-crt1-he-0-3-0-2.tpgi.com.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">syd-apt-ros-crt1-he-0-3-0-2.tpgi.com.au</a><span class="Apple-converted-space"> </span>[203.29.134.1]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">6 50 ms 49 ms 49 ms 49 ms 49 ms 49 ms 50 ms 49 ms <span class="Apple-converted-space"> </span><a href="http://syd-pwk-dym-crt2-ge-8-0.static.tpgi.com.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">syd-pwk-dym-crt2-ge-8-0.static.tpgi.com.au</a>[203.26.22.126]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">7 50 ms 49 ms 49 ms 49 ms 49 ms 49 ms 51 ms 49 ms <span class="Apple-converted-space"> </span><a href="http://203-219-199-195.tpgi.com.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">203-219-199-195.tpgi.com.au</a><span class="Apple-converted-space"> </span>[203.219.199.195]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">8 57 ms 50 ms 50 ms 50 ms 50 ms 52 ms 51 ms 58 ms <span class="Apple-converted-space"> </span><a href="http://203-174-132-53.per.static-ipl.aapt.com.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">203-174-132-53.per.static-ipl.aapt.com.au</a>[203.174.132.53]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="background-color: yellow;" class="">9 106 ms 108 ms * 105 ms * 105 ms 105 ms 106 ms <span class="Apple-converted-space"> </span><a href="http://po9.pstmadist02.aapt.net.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">po9.pstmadist02.aapt.net.au</a><span class="Apple-converted-space"> </span>[202.10.14.44]</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="background-color: yellow;" class="">10 N/A 104 ms 106 ms * * * * 105 ms <span class="Apple-converted-space"> </span><a href="http://te0-3-1-0.pgroscore01.aapt.net.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">te0-3-1-0.pgroscore01.aapt.net.au</a><span class="Apple-converted-space"> </span>[202.10.12.33]</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="background-color: yellow;" class="">11 110 ms * 106 ms 105 ms 105 ms 105 ms * 105 ms [203.131.57.165]</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="background-color: yellow;" class="">12 110 ms * 107 ms * * * 106 ms * <span class="Apple-converted-space"> </span><a href="http://59-100-223-130.per.static-ipl.aapt.com.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">59-100-223-130.per.static-ipl.aapt.com.au</a><span class="Apple-converted-space"> </span>[59.100.223.130]</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="background-color: yellow;" class="">13 N/A 114 ms 115 ms * * * 114 ms 114 ms be103.cor01.per04.wa.vocus.network [114.31.206.36]</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="background-color: yellow;" class="">14 122 ms * * * * * * 114 ms be201.lsr01.stpk.wa.vocus.network [103.1.77.104]</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="background-color: yellow;" class="">15 N/A 114 ms * * * * * * be803.lsr01.brdg.nsw.vocus.network [103.1.76.144]</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="background-color: yellow;" class="">16 119 ms * 116 ms 114 ms * * 116 ms * be220.cor01.syd11.nsw.vocus.network [103.1.77.1]</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="background-color: yellow;" class="">17 131 ms * 116 ms * 116 ms 116 ms * * be111.bdr01.syd04.nsw.vocus.network [175.45.72.33]</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="background-color: yellow;" class="">18 115 ms * * 114 ms * * 116 ms * <span class="Apple-converted-space"> </span><a href="http://static-210.14.255.49.in-addr.vocus.net.au/" target="_blank" style="color: blue; text-decoration: underline;" class="">static-210.14.255.49.in-addr.vocus.net.au</a><span class="Apple-converted-space"> </span>[49.255.14.210]</span><o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">19 * * * * * * * * [-]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">20 * * * * * * * * [-]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">21 * * * * * * * * [-]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">22 * * * * * * * * [-]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">23 * * * * * * * * [-]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">24 * * * * * * * * [-]<o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Destination not reached in 35 hops<o:p class=""></o:p></div></div></div><div style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;" class="">_______________________________________________<br class="">AusNOG mailing list<br class=""><a href="mailto:AusNOG@lists.ausnog.net" target="_blank" style="color: blue; 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