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<p class="MsoNormal">Hi Guys,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have a customer with a Telstra Wholesale EA circuit, and looking to get a diverse fibre path to this site (with carrier diversity). Normally I don’t have any issues getting some kind of indication of a path of a service I’m paying for,
 from the carrier. Or  even to help plan diversity for a new service. But TW are refusing to give any info – even if I were to  order a redundant service – with them the plan is basically “trust us, it’s diverse”. Which I’m not happy about.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has anyone had to deal with this before, and have any suggestions on how to get a rough path/info? I tried DBYD maps but it doesn’t really give a good enough indication, even near the property, let alone all the way to the exchange.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Appreciate any help, advice or ideas.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:black;mso-fareast-language:EN-AU">Rhys Hanrahan</span></b><span style="color:black;mso-fareast-language:EN-AU"> | Chief Information Officer<br>
<b>e:</b> </span><u><span style="color:#0563C1;mso-fareast-language:EN-AU"><a href="mailto:rhys@nexusone.com.au"><span style="color:#0563C1">rhys@nexusone.com.au</span></a></span></u><span style="color:black;mso-fareast-language:EN-AU">    <br>
<br>
</span><a href="http://www.nexusone.com.au/" title="http://www.nexusone.com.au/"><span style="color:black;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="229" height="58" id="Picture_x0020_1" src="cid:image001.png@01D769C1.BCB1C310" alt="www.nexusone.com.au"></span></a><span style="color:black;mso-fareast-language:EN-AU"> </span><span lang="EN-GB" style="font-size:12.0pt;color:black;mso-fareast-language:EN-AU"><br>
</span><b><span lang="EN-GB" style="font-size:12.0pt;color:#0070C0;mso-fareast-language:EN-AU"><br>
</span></b><b><span lang="EN-GB" style="font-size:12.0pt;color:#1F4E79;mso-fareast-language:EN-AU">NEXUS ONE</span></b><b><span lang="EN-GB" style="color:#0070C0;mso-fareast-language:EN-AU"><br>
</span></b><b><span style="color:black;mso-fareast-language:EN-AU">p:</span></b><span style="color:black;mso-fareast-language:EN-AU"> 1800 NEXUS1 (1800 639 871) <b>|</b> <b>a:</b> Suite 12.03 Level 12, 227 Elizabeth Street, Sydney NSW 2000<br>
</span><u><span lang="DE" style="color:#0563C1;mso-fareast-language:EN-AU"><a href="http://www.nexusone.com.au"><span style="color:#0563C1">www.nexusone.com.au</span></a></span></u><span lang="DE" style="color:black;mso-fareast-language:EN-AU"><br>
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</span><i><span style="font-size:9.0pt;color:#767171;mso-fareast-language:EN-AU">The information in this email and any accompanying attachments may contain; a. Confidential information of Nexus One Pty Ltd or third parties; b. Legally privileged information
 of Nexus One Pty Ltd or third parties; and or c. Copyright material Nexus One Pty Ltd or third parties. If you have received this email in error, please notify the sender immediately and delete this message. Nexus One Pty Ltd does not accept any responsibility
 for loss or damage arising from the use or distribution of this email.</span></i><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-AU"><br>
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</span><i><span lang="EN-GB" style="font-size:8.0pt;color:#1F4E79;mso-fareast-language:EN-AU">Please consider the environment before printing this email<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;color:#1F4E79;mso-fareast-language:EN-AU"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
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