<div dir="auto">Haven't seen any notice, but I'm sure as hell going to be hitting my account rep up on Monday, because I'm pretty sure I've got at least half a dozen services that run through there in one way or another.<div dir="auto"><br></div><div dir="auto">Thanks for posting.</div><div dir="auto"><br></div><div dir="auto">I guess Vocus is more concerned about so showing off for their new owners (or potential owners if the deal isn't done yet) than bothering with customer service anymore.</div><div dir="auto"><br></div><div dir="auto">D</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, 11 Apr 2021, 6:30 pm adam brzovic, <<a href="mailto:brzovicadam@gmail.com">brzovicadam@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><p>Hi All</p>
<p>I have just found an email lost in my spam folder than the Melbourne
Primus datacenter at 55 King Street operated by Vocus is closing down in
4 months on the 1st of August 2021.</p>
<p>I know this is an old datacentre but every time I visit its full of
servers and has been very stable since they had power issues 10 years
ago so I do not understand why its closing down and now the headache of
finding a new provider and moving our servers with only four months
notice.</p>
<p>I have had no contact from our account manager, no phone call from
anyone which is disappointing and no option provided by Vocus to move
our servers to a new location.</p>
<p>Surely if you are actually going to close down a datacenter you would
offer to move your customers to a new location free of charge and how
about all the network and fiber providers in this location what will
happen to them.</p>
<p>Has anyone else received notification that the Primus 55 King Street
datacenter is closing down or are they just trying to get rid small
customers.</p>
<p>Thanks</p>
<p>Adam – CCNP Senior Network & Systems Administrator</p></div>
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