<div dir="ltr">Actually no, I never supported Enterprise or Layer 2 services with any provider.<div><br></div><div>I was always residential support, plus there is a lot I cannot say because I'm still bound by a non-disclosure agreement that I won't be breaking.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Feb 21, 2021 at 12:19 PM Joseph Goldman <<a href="mailto:joe@apcs.com.au">joe@apcs.com.au</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
  
    
  
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    <div>On 19/02/2021 2:44 pm, Jennifer Sims
      wrote:<br>
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      We’ve been using them for other services but find their ticketing
      system is a bit, lack lustre.
      <div><br>
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      <div>Often we have chase them for answers and getting things
        sorted. </div>
      <div><br>
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      <div>We’ve now got a lot of services with Aussie bb who do transit
        and they’re far more responsive and do quick setups.</div>
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    <br>
    Your previous employment with them may have a lot more to do with
    that than anything - whether it be previous colleagues helping you
    out or your insider knowledge on how to get things moving.<br>
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        <div dir="ltr">Sent from my iPhone</div>
        <div dir="ltr"><br>
          <blockquote type="cite">On 19 Feb 2021, at 13:59, Darren Moss
            <a href="mailto:Darren.Moss@cloud365.com.au" target="_blank"><Darren.Moss@cloud365.com.au></a> wrote:<br>
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              <p class="MsoNormal">Hi All,<u></u><u></u></p>
              <p class="MsoNormal"><u></u> <u></u></p>
              <p class="MsoNormal">We’re looking at bringing additional
                transit into 2 of our AU datacentres and I would like to
                know about real-world experiences with Superloop.<u></u><u></u></p>
              <p class="MsoNormal"><u></u> <u></u></p>
              <p class="MsoNormal">Happy to hear from others who *<b>actually</b>*
                have a service from them in a DC environment.<u></u><u></u></p>
              <p class="MsoNormal"><u></u> <u></u></p>
              <p class="MsoNormal">Off list please.<u></u><u></u></p>
              <p class="MsoNormal"><u></u> <u></u></p>
              <p class="MsoNormal">Many thanks<u></u><u></u></p>
              <p class="MsoNormal"><u></u> <u></u></p>
              <p class="MsoNormal"><u></u> <u></u></p>
              <p class="MsoNormal">Darren.<u></u><u></u></p>
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