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<font face="Calibri">Hi All,<br>
There must be an easier way. !<br>
<br>
Existing Commander commander, utilising Port 1 of a Opticomm
PON/FTU H640GR unit. <br>
<br>
I have a new client, that was supposed to be provisioned on Port 2
of same PON. Opticomm all OK with this.<br>
<br>
Exetel provisioned accidentally to Port 1, thus trashed the config
for working /existing client, obviously they are down now.
Exetel has now provisioned correctly to Port 2. Thus port 1
vacant. <br>
<br>
Now I am having issues getting Level 1 customer support at
Commander understand that Port 1 needs to be re-provisioned.
They are just repeating that I have to put the old username and
password back into the modem. Which was not touched.!<br>
<br>
Anyone has this and know a quick way to get this settled, Port 1
client is p'ed off to say the least.<br>
<br>
Anyone on Commander NOC here?<br>
<br>
Cheers,<br>
<br>
Mal<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
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