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    <div class="moz-cite-prefix">Good luck Greg! <br>
      The "Support" for AUDA seems to be a answering service only from
      my experience calling them today.  Take a message and maybe pass
      it on to Afilias support.<br>
      <br>
      I have been trying to get Telstra, WebCentral and AUDA propagation
      problem sorted to no avail either.  <br>
       <br>
      Tomorrow if no luck I am registering a new domain for my client.<br>
      <br>
      Cheers,<br>
      <br>
      Mal<br>
      <br>
      <br>
      On 30/07/2020 7:26 pm, Greg M wrote:<br>
    </div>
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        <p class="MsoNormal">Hi Noggers,<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Wondering if anyone a contact at AUDA or
          Godaddy who can assist with a domain issue.
          <o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">History:<o:p></o:p></p>
        <ul style="margin-top:0cm" type="disc">
          <li class="MsoListParagraph"
            style="margin-left:0cm;mso-list:l0 level1 lfo1">Jun 30,
            Godaddy advises the domain has a de-registered ABN/ACN
            associated to it.<o:p></o:p></li>
          <li class="MsoListParagraph"
            style="margin-left:0cm;mso-list:l0 level1 lfo1">Jul 6 – Stat
            dec, Updated ABN/ASIC details sent to Godaddy<o:p></o:p></li>
          <li class="MsoListParagraph"
            style="margin-left:0cm;mso-list:l0 level1 lfo1">Jul 8 –
            Godaddy update the domain details (change visible via whois)
            even requiring a 2 year upfront “payment”  to renew it as
            part of the “update”<o:p></o:p></li>
          <li class="MsoListParagraph"
            style="margin-left:0cm;mso-list:l0 level1 lfo1">Jul 30 – The
            .com.au/.net.au domains suddenly cease working with an email
            from Goddady advising we did not respond in 30 days since
            the original email and that the domain is now cancelled.<o:p></o:p></li>
        </ul>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">We have contacted them today, twice and of
          course we are unable to speak to anyone there who “handles
          these specific requests” – and have been advised by Customer
          Service it will take “auDA weeks to months” to process our
          support request.<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Seriously?<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Any help is appreciated as the business has
          been crippled by this, as their CRM/practise software is all
          linked to their website/domain with complex Azure/O365
          integrations that no longer function.<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Cheers,<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Greg<o:p></o:p></p>
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