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<div class="moz-cite-prefix">Good luck Greg! <br>
The "Support" for AUDA seems to be a answering service only from
my experience calling them today. Take a message and maybe pass
it on to Afilias support.<br>
<br>
I have been trying to get Telstra, WebCentral and AUDA propagation
problem sorted to no avail either. <br>
<br>
Tomorrow if no luck I am registering a new domain for my client.<br>
<br>
Cheers,<br>
<br>
Mal<br>
<br>
<br>
On 30/07/2020 7:26 pm, Greg M wrote:<br>
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<div class="WordSection1">
<p class="MsoNormal">Hi Noggers,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wondering if anyone a contact at AUDA or
Godaddy who can assist with a domain issue.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">History:<o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph"
style="margin-left:0cm;mso-list:l0 level1 lfo1">Jun 30,
Godaddy advises the domain has a de-registered ABN/ACN
associated to it.<o:p></o:p></li>
<li class="MsoListParagraph"
style="margin-left:0cm;mso-list:l0 level1 lfo1">Jul 6 – Stat
dec, Updated ABN/ASIC details sent to Godaddy<o:p></o:p></li>
<li class="MsoListParagraph"
style="margin-left:0cm;mso-list:l0 level1 lfo1">Jul 8 –
Godaddy update the domain details (change visible via whois)
even requiring a 2 year upfront “payment” to renew it as
part of the “update”<o:p></o:p></li>
<li class="MsoListParagraph"
style="margin-left:0cm;mso-list:l0 level1 lfo1">Jul 30 – The
.com.au/.net.au domains suddenly cease working with an email
from Goddady advising we did not respond in 30 days since
the original email and that the domain is now cancelled.<o:p></o:p></li>
</ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have contacted them today, twice and of
course we are unable to speak to anyone there who “handles
these specific requests” – and have been advised by Customer
Service it will take “auDA weeks to months” to process our
support request.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Seriously?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any help is appreciated as the business has
been crippled by this, as their CRM/practise software is all
linked to their website/domain with complex Azure/O365
integrations that no longer function.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Cheers,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Greg<o:p></o:p></p>
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