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<p class="MsoNormal">Hi Noggers,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wondering if anyone a contact at AUDA or Godaddy who can assist with a domain issue.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">History:<o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Jun 30, Godaddy advises the domain has a de-registered ABN/ACN associated to it.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Jul 6 – Stat dec, Updated ABN/ASIC details sent to Godaddy<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Jul 8 – Godaddy update the domain details (change visible via whois) even requiring a 2 year upfront “payment” to renew it as part of the “update”<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Jul 30 – The .com.au/.net.au domains suddenly cease working with an email from Goddady advising we did not respond in 30 days since the original email and that the domain is now cancelled.<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have contacted them today, twice and of course we are unable to speak to anyone there who “handles these specific requests” – and have been advised by Customer Service it will take “auDA weeks to months” to process our support request.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Seriously?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any help is appreciated as the business has been crippled by this, as their CRM/practise software is all linked to their website/domain with complex Azure/O365 integrations that no longer function.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Cheers,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Greg<o:p></o:p></p>
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