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<p class="MsoNormal"><span style="font-size:12.0pt;mso-fareast-language:EN-US">Down again!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> AusNOG <ausnog-bounces@lists.ausnog.net>
<b>On Behalf Of </b>Tim Sandy<br>
<b>Sent:</b> Wednesday, 4 March 2020 4:39 PM<br>
<b>To:</b> Matthew Enger <m.enger@xi.com.au><br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] AAPT NWB down<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Same here. I'm far to familiar with AAPT's hold music.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, 4 Mar 2020 at 16:38, Matthew Enger <<a href="mailto:m.enger@xi.com.au">m.enger@xi.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">And we are down again…
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p style="margin:0cm;margin-bottom:.0001pt;line-height:12.75pt"><strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">MATTHEW ENGER</span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif"> | Managing Director<br>
<strong><span style="font-family:"Arial",sans-serif">T </span></strong>1300 789 299
</span><strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">D </span>
</strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">03 9909 3104
</span><strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">M </span>
</strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">0406 532 792</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif"><br>
</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif"><a href="mailto:m.enger@xi.com.au" target="_blank">m.enger@xi.com.au</a> |
<a href="http://www.xi.com.au" target="_blank"><span style="font-size:9.0pt">www.xi.com.au</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>> on behalf of Tim Sandy <<a href="mailto:timsandy@gmail.com" target="_blank">timsandy@gmail.com</a>><br>
<b>Date: </b>Wednesday, 4 March 2020 at 3:10 pm<br>
<b>To: </b>Craig Askings <<a href="mailto:craig@askings.com.au" target="_blank">craig@askings.com.au</a>><br>
<b>Cc: </b>"<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>><br>
<b>Subject: </b>Re: [AusNOG] AAPT NWB down</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We're back too (Y)<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Wed, 4 Mar 2020 at 15:08, Craig Askings <<a href="mailto:craig@askings.com.au" target="_blank">craig@askings.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Same here<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On 4 Mar 2020, at 1:39 pm, Nathan Brookfield <<a href="mailto:Nathan.Brookfield@simtronic.com.au" target="_blank">Nathan.Brookfield@simtronic.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">Finally just got an email, they’re on the ball I tell you.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Kindest Regards,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Nathan Brookfield (VK2NAB)<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Simtronic Technologies Pty Ltd<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Local:</b> <a href="tel:(02)%204749%204949" target="_blank">(02) 4749 4949</a> <b>|</b> <b>Fax:</b> <a href="tel:(02)%204749%204950" target="_blank">(02) 4749 4950</a> <b>|</b> <b>Direct:</b> <a href="tel:(02)%204749%204951" target="_blank">(02)
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Web</b>: <a href="http://www.simtronic.com.au/" target="_blank">http://www.simtronic.com.au</a> <b>|</b> <b>E-mail</b>: <a href="mailto:nathan.brookfield@simtronic.com.au" target="_blank">nathan.brookfield@simtronic.com.au</a><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">On 4 Mar 2020, at 14:37, Matthew Enger <<a href="mailto:m.enger@xi.com.au" target="_blank">m.enger@xi.com.au</a>> wrote:</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I just had a call back from level 3, they are aware of the issue and the fault on frontier <b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white">NOC-86373</span></b> is
the one to monitor.<o:p></o:p></p>
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<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">MATTHEW ENGER</span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif"> | Managing Director<br>
<strong><span style="font-family:"Arial",sans-serif">T </span></strong>1300 789 299 </span><strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">D </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">03 9909 3104 </span><strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">M </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">0406
532 792</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif"><br>
</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif"><a href="mailto:m.enger@xi.com.au" target="_blank">m.enger@xi.com.au</a> | <a href="http://www.xi.com.au/" target="_blank"><span style="font-size:9.0pt">www.xi.com.au</span></a></span><o:p></o:p></p>
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<p style="line-height:7.5pt"><span style="font-size:6.0pt;font-family:"Verdana",sans-serif;color:#959595">This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt">From: </span></b><span style="font-size:12.0pt">AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>>
on behalf of Tim Sandy <<a href="mailto:timsandy@gmail.com" target="_blank">timsandy@gmail.com</a>><br>
<b>Date: </b>Wednesday, 4 March 2020 at 2:35 pm<br>
<b>To: </b>Craig Askings <<a href="mailto:craig@askings.com.au" target="_blank">craig@askings.com.au</a>><br>
<b>Cc: </b>"<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>><br>
<b>Subject: </b>Re: [AusNOG] AAPT NWB down</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Nothing in netflow. In past I've seen it route that way because of reasons, and was picked up as a false positive by DDoS protection, but that doesn't appear to be happening either.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">As Glenn said, it's showing in Frontier now so they at least seem to be aware of it.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Wed, 4 Mar 2020 at 14:24, Craig Askings <<a href="mailto:craig@askings.com.au" target="_blank">craig@askings.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Do you have your LNS within a VRF? If you have a netflow collector, see if you are getting AAPT LAC traffic via one of your transit links.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On 4 Mar 2020, at 1:19 pm, Matthew Enger <<a href="mailto:m.enger@xi.com.au" target="_blank">m.enger@xi.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Tim,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We are seeing the same. Opened faults and called all levels no one is picking up at aapt.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I am seeing same as you.<o:p></o:p></p>
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<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">MATTHEW ENGER</span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif"> | Managing Director<br>
<strong><span style="font-family:"Arial",sans-serif">T </span></strong>1300 789 299 </span><strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">D </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">03 9909 3104 </span><strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">M </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">0406
532 792</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif"><br>
</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif"><a href="mailto:m.enger@xi.com.au" target="_blank">m.enger@xi.com.au</a> | <a href="http://www.xi.com.au/" target="_blank"><span style="font-size:9.0pt">www.xi.com.au</span></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;color:white">From: </span></b><span style="font-size:12.0pt">AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>>
on behalf of Tim Sandy <<a href="mailto:timsandy@gmail.com" target="_blank">timsandy@gmail.com</a>><br>
<b>Date: </b>Wednesday, 4 March 2020 at 2:16 pm<br>
<b>To: </b>"<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>><br>
<b>Subject: </b>[AusNOG] AAPT NWB down</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi All, <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I've had all of my VPDN tunnels to my AAPT NWB core go down and not come back, around 12:50 today.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Peering still up and LAC addresses still received, but no tunnels.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I've been on hold with support for over 40 minutes waiting to talk to someone, and can't get onto my AM either.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">There's a big spike on down detector - <a href="https://downdetector.com.au/status/aapt/melbourne/" target="_blank">https://downdetector.com.au/status/aapt/melbourne/</a> - So I'm
thinking it's not just me.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Anyone else seeing issues?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Cheers,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Tim<o:p></o:p></p>
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