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<p class="MsoNormal">Hi Everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’re are starting to do our first NBN FTTC installs. And whereas FTTN and FTTB are pretty straight forward to handle remotely with 5-10 mins downtime with pre-configured CPE, I am slightly concerned about the activation process for FTTC
and what downtime is involved. I’m wondering if anyone here has any real-world experience of how these things go? We service businesses only and a prolonged outage (hours) would not be OK for our customers. Has anyone been able to do FTTC cutovers without
a major impact (especially remotely as we have a few orders interstate)?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am wondering if we need to make it part of the ordering process that we have backup 4G in place first. But it depends on how severe things are.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We do NBN through AAPT NWB. I’ve read the following (including some answers from AAPT):<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>DPU Cut in / physical swap of copper pair – expect outage of course but can’t say how long beyond “within the appointment window”. Is it fair to expect NBN have done all the major physical work beforehand and this is a simple
5-10m re-termination of the copper line? <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>We would then continue to run on ADSL until we decide to physically cutover to the NCD.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Swap to NCD and subsequent activation – It seems NBNCo checks for data flow a few times a day, and it *<b>might</b>* be possible to swap from ADSL to the NCD at the end of the day, and have it activate by end of day. But AAPT
wasn’t able to give any anecdotal evidence that activation can happen overnight and be done by morning. They are only going off NBNCo’s official word that it will take up to 24 hours. Which is a scary thought for business continuity – unless I suppose we do
all NCD cutovers on a Friday afternoon.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Appreciate any insights!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU">Rhys Hanrahan<br>
Chief Information Officer<br>
Nexus One Pty Ltd<br>
<br>
E: <a href="mailto:support@nexusone.com.au"><span style="color:blue">support@nexusone.com.au</span></a><br>
P: +61 2 9191 0606<br>
W: <a href="http://www.nexusone.com.au/"><span style="color:blue">http://www.nexusone.com.au/</span></a><br>
M: PO Box A356 Sydney South, NSW 1235<br>
A: Suite 12.03, Level 12, 227 Elizabeth Street, Sydney NSW 2000<br>
<br>
</span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU"><img border="0" width="280" height="73" id="_x0000_i1025" src="http://quintus.nexusone.com.au/~rhys/nexus1-email-sig.jpg" alt="http://quintus.nexusone.com.au/~rhys/nexus1-email-sig.jpg"></span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
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privileged information of Fusion Technology Solutions Pty Ltd, Nexus One Pty Ltd, or third parties; and or c. Copyright material Fusion Technology Solutions Pty Ltd, Nexus One Pty Ltd or third parties.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
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