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<div dir="ltr">Maybe we should send them one of these:</div>
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<p style="FONT-SIZE: 14px; FONT-FAMILY: Arial; PADDING-BOTTOM: 7px; MARGIN: 0px">
<strong>MATTHEW ENGER</strong> | Managing Director<br>
<strong>T </strong>1300 789 299 <strong style="FONT-SIZE: 9pt">D </strong>03 9909 3104
<strong style="FONT-SIZE: 9pt">M </strong>0406 532 792<br style="FONT-SIZE: 9pt">
m.enger@xi.com.au | <a style="FONT-SIZE: 9pt" href="http://www.xi.com.au">www.xi.com.au</a></p>
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On 4 Mar 2020, at 4:39 pm, Tim Sandy <timsandy@gmail.com> wrote:<br>
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<div dir="ltr">Same here. I'm far to familiar with AAPT's hold music.</div>
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<div dir="ltr" class="gmail_attr">On Wed, 4 Mar 2020 at 16:38, Matthew Enger <<a href="mailto:m.enger@xi.com.au">m.enger@xi.com.au</a>> wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span>And we are down again… <u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
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<p style="font-size:14px;font-family:Arial;padding-bottom:7px;margin:0px"><strong>MATTHEW ENGER</strong> | Managing Director<br>
<strong>T </strong>1300 789 299 <strong style="font-size:9pt">D </strong>03 9909 3104
<strong style="font-size:9pt">M </strong>0406 532 792<br style="font-size:9pt">
<a href="mailto:m.enger@xi.com.au" target="_blank">m.enger@xi.com.au</a> | <a style="font-size:9pt" href="http://www.xi.com.au" target="_blank">
www.xi.com.au</a></p>
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<p class="MsoNormal"><b><span style="font-size:12pt;color:black">From: </span></b><span style="font-size:12pt;color:black">AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>> on behalf of Tim Sandy <<a href="mailto:timsandy@gmail.com" target="_blank">timsandy@gmail.com</a>><br>
<b>Date: </b>Wednesday, 4 March 2020 at 3:10 pm<br>
<b>To: </b>Craig Askings <<a href="mailto:craig@askings.com.au" target="_blank">craig@askings.com.au</a>><br>
<b>Cc: </b>"<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>><br>
<b>Subject: </b>Re: [AusNOG] AAPT NWB down<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">We're back too (Y)<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Wed, 4 Mar 2020 at 15:08, Craig Askings <<a href="mailto:craig@askings.com.au" target="_blank">craig@askings.com.au</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Same here<u></u><u></u></p>
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<u></u><u></u></p>
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<p class="MsoNormal">On 4 Mar 2020, at 1:39 pm, Nathan Brookfield <<a href="mailto:Nathan.Brookfield@simtronic.com.au" target="_blank">Nathan.Brookfield@simtronic.com.au</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><span style="font-size:9pt;font-family:Helvetica">Finally just got an email, they’re on the ball I tell you.<br style="font-variant-caps:normal;text-align:start;word-spacing:0px">
<br>
</span><u></u><u></u></p>
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<p class="MsoNormal">Kindest Regards,<u></u><u></u></p>
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<p class="MsoNormal"><br>
<br>
<u></u><u></u></p>
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<p class="MsoNormal">Nathan Brookfield (VK2NAB)<u></u><u></u></p>
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<p class="MsoNormal">Simtronic Technologies Pty Ltd<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><b>Local:</b> <a href="tel:(02)%204749%204949" target="_blank">(02) 4749 4949</a> <b>|</b> <b>Fax:</b> <a href="tel:(02)%204749%204950" target="_blank">(02) 4749 4950</a> <b>|</b> <b>Direct:</b> <a href="tel:(02)%204749%204951" target="_blank">(02)
4749 4951</a><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><b>Web</b>: <a href="http://www.simtronic.com.au/" target="_blank">http://www.simtronic.com.au</a> <b>|</b> <b>E-mail</b>: <a href="mailto:nathan.brookfield@simtronic.com.au" target="_blank">nathan.brookfield@simtronic.com.au</a><u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><br>
CONFIDENTIALITY & PRIVILEGE NOTICE<br>
<br>
The information contained in this email and any attached files is strictly private and confidential. The intended recipient of this email may only use, reproduce, disclose or distribute the information contained in this email and any attached files with Simtronic
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on it. If you have received this email in error, please email the sender by replying to this message, promptly delete and destroy any copies of this email and any attachments.<br>
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It is your responsibility to scan this communication and any files attached for computer viruses and other defects and recommend that you subject these to your virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT accept liability
for any loss or damage (whether direct, indirect, consequential, economic or other) however caused, whether by negligence or otherwise, which may result directly or indirectly from this communication or any files attached.<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:9pt;font-family:Helvetica"><br>
<br>
<u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><span style="font-size:9pt;font-family:Helvetica">On 4 Mar 2020, at 14:37, Matthew Enger <<a href="mailto:m.enger@xi.com.au" target="_blank">m.enger@xi.com.au</a>> wrote:<u></u><u></u></span></p>
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<p class="MsoNormal">I just had a call back from level 3, they are aware of the issue and the fault on frontier <b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black;background:white">NOC-86373</span></b> is the one to monitor.<u></u><u></u></p>
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<p class="MsoNormal" style="line-height:12.75pt"><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><Xi-logo_150e8883-7539-4b86-a491-22175ba1f55d.gif></span><span style="font-size:9pt;font-family:Arial,sans-serif"><u></u><u></u></span></p>
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<p class="MsoNormal" style="line-height:12.75pt"><strong><span style="font-size:10.5pt;font-family:Arial,sans-serif">MATTHEW ENGER</span></strong><span style="font-size:10.5pt;font-family:Arial,sans-serif"> | Managing Director<br>
<strong><span style="font-family:Arial,sans-serif">T </span></strong>1300 789 299 </span><strong><span style="font-size:9pt;font-family:Arial,sans-serif">D </span></strong><span style="font-size:10.5pt;font-family:Arial,sans-serif">03 9909 3104 </span><strong><span style="font-size:9pt;font-family:Arial,sans-serif">M </span></strong><span style="font-size:10.5pt;font-family:Arial,sans-serif">0406
532 792</span><span style="font-size:9pt;font-family:Arial,sans-serif"><br>
</span><span style="font-size:10.5pt;font-family:Arial,sans-serif"><a href="mailto:m.enger@xi.com.au" target="_blank">m.enger@xi.com.au</a> | <a href="http://www.xi.com.au/" target="_blank"><span style="font-size:9pt">www.xi.com.au</span></a><u></u><u></u></span></p>
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<p style="line-height:7.5pt"><span style="font-size:6pt;font-family:Verdana,sans-serif;color:rgb(149,149,149)">This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received
it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines.
The integrity and security of this message cannot be guaranteed on the Internet.<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:12pt">From: </span></b><span style="font-size:12pt">AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>> on behalf of Tim Sandy <<a href="mailto:timsandy@gmail.com" target="_blank">timsandy@gmail.com</a>><br>
<b>Date: </b>Wednesday, 4 March 2020 at 2:35 pm<br>
<b>To: </b>Craig Askings <<a href="mailto:craig@askings.com.au" target="_blank">craig@askings.com.au</a>><br>
<b>Cc: </b>"<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>><br>
<b>Subject: </b>Re: [AusNOG] AAPT NWB down</span><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Nothing in netflow. In past I've seen it route that way because of reasons, and was picked up as a false positive by DDoS protection, but that doesn't appear to be happening either.<u></u><u></u></p>
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<p class="MsoNormal">As Glenn said, it's showing in Frontier now so they at least seem to be aware of it.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">On Wed, 4 Mar 2020 at 14:24, Craig Askings <<a href="mailto:craig@askings.com.au" target="_blank">craig@askings.com.au</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Do you have your LNS within a VRF? If you have a netflow collector, see if you are getting AAPT LAC traffic via one of your transit links.<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><u></u> <u></u></p>
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<p class="MsoNormal">On 4 Mar 2020, at 1:19 pm, Matthew Enger <<a href="mailto:m.enger@xi.com.au" target="_blank">m.enger@xi.com.au</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Hi Tim,<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">We are seeing the same. Opened faults and called all levels no one is picking up at aapt.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">I am seeing same as you.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal" style="line-height:12.75pt"><strong><span style="font-size:10.5pt;font-family:Arial,sans-serif">MATTHEW ENGER</span></strong><span style="font-size:10.5pt;font-family:Arial,sans-serif"> | Managing Director<br>
<strong><span style="font-family:Arial,sans-serif">T </span></strong>1300 789 299 </span><strong><span style="font-size:9pt;font-family:Arial,sans-serif">D </span></strong><span style="font-size:10.5pt;font-family:Arial,sans-serif">03 9909 3104 </span><strong><span style="font-size:9pt;font-family:Arial,sans-serif">M </span></strong><span style="font-size:10.5pt;font-family:Arial,sans-serif">0406
532 792</span><span style="font-size:9pt;font-family:Arial,sans-serif"><br>
</span><span style="font-size:10.5pt;font-family:Arial,sans-serif"><a href="mailto:m.enger@xi.com.au" target="_blank">m.enger@xi.com.au</a> | <a href="http://www.xi.com.au/" target="_blank"><span style="font-size:9pt">www.xi.com.au</span></a></span><u></u><u></u></p>
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<p style="line-height:7.5pt"><span style="font-size:6pt;font-family:Verdana,sans-serif;color:rgb(149,149,149)">This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received
it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines.
The integrity and security of this message cannot be guaranteed on the Internet.</span><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:12pt">From: </span></b><span style="font-size:12pt">AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>> on behalf of Tim Sandy <<a href="mailto:timsandy@gmail.com" target="_blank">timsandy@gmail.com</a>><br>
<b>Date: </b>Wednesday, 4 March 2020 at 2:16 pm<br>
<b>To: </b>"<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>><br>
<b>Subject: </b>[AusNOG] AAPT NWB down</span><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Hi All, <u></u><u></u></p>
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<p class="MsoNormal">I've had all of my VPDN tunnels to my AAPT NWB core go down and not come back, around 12:50 today.<u></u><u></u></p>
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<p class="MsoNormal">Peering still up and LAC addresses still received, but no tunnels.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">I've been on hold with support for over 40 minutes waiting to talk to someone, and can't get onto my AM either.<u></u><u></u></p>
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<p class="MsoNormal">There's a big spike on down detector - <a href="https://downdetector.com.au/status/aapt/melbourne/" target="_blank">https://downdetector.com.au/status/aapt/melbourne/</a> - So I'm thinking it's not just me.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Anyone else seeing issues?<u></u><u></u></p>
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<p class="MsoNormal">Cheers,<u></u><u></u></p>
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<p class="MsoNormal">Tim<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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