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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Hi Bruce,<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>To add to the risk, I was involved in a parliamentary enquiry in NZ when working for EY, where customers were being charged extra for calls based on call ticketing inaccuracies, resulting from non-synchronised cells.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Other than being very embarrassing for the carrier, it was expensive as they were required to correct the over and under customer payments.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>When I was reviewing it, I found older nodes were using a centralised Perl scripts to periodically log into and reset the time, where newer devices were using NTP.<o:p></o:p></span></p><ul style='margin-top:0cm' type=disc><li class=MsoListParagraph style='margin-left:-15.75pt;mso-list:l0 level1 lfo2'><span style='mso-fareast-language:EN-US'>The issues was discovered to be a range of things including the centralised Perl script not being able to log into the node (wrong passwords), new nodes not registered centrally when deployed and NTP not configured.<o:p></o:p></span></li><li class=MsoListParagraph style='margin-left:-15.75pt;mso-list:l0 level1 lfo2'><span style='mso-fareast-language:EN-US'>Times varied depending on the node drift and if the technician setup old/new nodes properly when deployed.<o:p></o:p></span></li><li class=MsoListParagraph style='margin-left:-15.75pt;mso-list:l0 level1 lfo2'><span style='mso-fareast-language:EN-US'>Call ticketing handover when roaming between nodes also negatively contributed to the evidence needed to reconcile billing when syncing issues exist.<o:p></o:p></span></li></ul><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Just a related point. Good luck with getting it sorted.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Thanks<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Derek<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> AusNOG <ausnog-bounces@lists.ausnog.net> <b>On Behalf Of </b>Bruce Forster<br><b>Sent:</b> Wednesday, 2 October 2019 11:58 AM<br><b>To:</b> AUSNOG <AusNOG@lists.ausnog.net><br><b>Subject:</b> [AusNOG] Telstra Mobile network bad time zone settings - Brisbane CBD<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hi noggers,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Hoping someone @ telstra is on the list who can take a look at this one.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>You have a radio near central station in Brisbane, approx 180 ann st area that is giving off bad time zone data, my phone switched from +10 to +8 and when i walked back to the office again back to +10..<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I'm based at 300 ann. If you need more data about it please feel free to contact me off list.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Screen caps from phone: <a href="https://imgur.com/a/hmMv1p7">https://imgur.com/a/hmMv1p7</a><o:p></o:p></p></div><div><p class=MsoNormal>These were taken at 11:48pm, and 12:20pm 2nd Oct 2019, <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Sorry if there is a page on telstra's site to report this but i guess my google fu was bad this time.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <o:p></o:p></p><div><p class=MsoNormal>Regards,<br><br>Bruce<o:p></o:p></p></div></div></div></div></body></html>