<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div class=""><div class="">Hi,</div><div class=""><br class=""></div><div class="">We noticed that from last Wednesday (07/08/19). Routing from Verizon to TPG connections in NSW evidenced a higher-than-usual latency. We have tested and ran traces to multiple customers, and the result is the same: traffic is being passed on to AS6453 (TATA Communications), who then sends the traffic to Japan and then back to Australia. It is not the same case when testing with TPG customers in VIC.</div><div class=""><br class=""></div><div class="">Does anyone know of a relevant contact point at TPG to bring this to their attention? It pretty much looks like a BGP issue.</div></div><div class=""><br class=""></div><div class="">————</div><div class=""><br class=""></div><div class=""><div class=""><font face="Courier" class=""><span class="Apple-tab-span" style="white-space:pre"> </span>Host<span class="Apple-tab-span" style="white-space:pre"> </span>Loss%<span class="Apple-tab-span" style="white-space:pre"> </span>Snt<span class="Apple-tab-span" style="white-space:pre"> </span>Last<span class="Apple-tab-span" style="white-space:pre"> </span>Avg<span class="Apple-tab-span" style="white-space:pre"> </span>Best<span class="Apple-tab-span" style="white-space:pre"> </span>Wrst<span class="Apple-tab-span" style="white-space:pre"> </span>StDev<span class="Apple-tab-span" style="white-space:pre"> </span></font></div><div class=""><font face="Courier" class="">(...)</font></div><div class=""><font face="Courier" class="">3. AS703<span class="Apple-tab-span" style="white-space:pre"> </span>0.<a href="http://xe-4-2-0.BR1.SYD7.ALTER.NET" class="">xe-4-2-0.BR1.SYD7.ALTER.NET</a> (210.80.2.130)<span class="Apple-tab-span" style="white-space:pre"> </span>0.0%<span class="Apple-tab-span" style="white-space:pre"> </span>100<span class="Apple-tab-span" style="white-space:pre"> </span>13.0<span class="Apple-tab-span" style="white-space:pre"> </span>14.1<span class="Apple-tab-span" style="white-space:pre"> </span>13.0<span class="Apple-tab-span" style="white-space:pre"> </span>29.5<span class="Apple-tab-span" style="white-space:pre"> </span>3.2<span class="Apple-tab-span" style="white-space:pre"> </span></font></div><div class=""><font face="Courier" class="">4. AS6453<span class="Apple-tab-span" style="white-space:pre"> </span><a href="http://ix-ge-2-2-9-0.thar1.m3h-sydney.as6453.net" class="">ix-ge-2-2-9-0.thar1.m3h-sydney.as6453.net</a> (116.0.76.231)<span class="Apple-tab-span" style="white-space:pre"> </span>0.0%<span class="Apple-tab-span" style="white-space:pre"> </span>100<span class="Apple-tab-span" style="white-space:pre"> </span>13.3<span class="Apple-tab-span" style="white-space:pre"> </span>14.2<span class="Apple-tab-span" style="white-space:pre"> </span>13.1<span class="Apple-tab-span" style="white-space:pre"> </span>50.0<span class="Apple-tab-span" style="white-space:pre"> </span>4.3<span class="Apple-tab-span" style="white-space:pre"> </span></font></div><div class=""><font face="Courier" class="">5. AS6453<span class="Apple-tab-span" style="white-space:pre"> </span><font color="#ff2600" class=""><a href="http://if-ae-7-2.thar1.1mh-sydney.as6453.net" class="">if-ae-7-2.thar1.1mh-sydney.as6453.net</a> (120.29.195.19)<span class="Apple-tab-span" style="white-space:pre"> </span>0.0%<span class="Apple-tab-span" style="white-space:pre"> </span>100<span class="Apple-tab-span" style="white-space:pre"> </span>124.3 <span class="Apple-tab-span" style="white-space:pre"> </span>122.8 <span class="Apple-tab-span" style="white-space:pre"> </span>120.2</font> <span class="Apple-tab-span" style="white-space:pre"> </span>200.2<span class="Apple-tab-span" style="white-space:pre"> </span>8.9<span class="Apple-tab-span" style="white-space:pre"> </span></font></div><div class=""><font face="Courier" class="">6. AS6453<span class="Apple-tab-span" style="white-space:pre"> </span><a href="http://if-ae-2-2.tcore1.0pp-sydney.as6453.net" class="">if-ae-2-2.tcore1.0pp-sydney.as6453.net</a> (120.29.195.98)<span class="Apple-tab-span" style="white-space:pre"> </span>0.0%<span class="Apple-tab-span" style="white-space:pre"> </span>100<span class="Apple-tab-span" style="white-space:pre"> </span>121.9 <span class="Apple-tab-span" style="white-space:pre"> </span>122.1 <span class="Apple-tab-span" style="white-space:pre"> </span>120.2 <span class="Apple-tab-span" style="white-space:pre"> </span>149.8<span class="Apple-tab-span" style="white-space:pre"> </span>4.6<span class="Apple-tab-span" style="white-space:pre"> </span></font></div><div class=""><font face="Courier" class="">7. AS6453<span class="Apple-tab-span" style="white-space:pre"> </span><a href="http://if-ae-5-2.thar1.pv4-piti.as6453.net" class="">if-ae-5-2.thar1.pv4-piti.as6453.net</a> (120.29.219.82)<span class="Apple-tab-span" style="white-space:pre"> </span>0.0%<span class="Apple-tab-span" style="white-space:pre"> </span>100<span class="Apple-tab-span" style="white-space:pre"> </span>126.4 <span class="Apple-tab-span" style="white-space:pre"> </span>124.8 <span class="Apple-tab-span" style="white-space:pre"> </span>120.2 <span class="Apple-tab-span" style="white-space:pre"> </span>307.1<span class="Apple-tab-span" style="white-space:pre"> </span>21.1<span class="Apple-tab-span" style="white-space:pre"> </span></font></div><div class=""><font face="Courier" class="">8. AS6453<span class="Apple-tab-span" style="white-space:pre"> </span><font color="#ff2600" class=""><a href="http://if-ae-21-2.tcore2.tv2-tokyo.as6453.net" class="">if-ae-21-2.tcore2.tv2-tokyo.as6453.net</a> (180.87.181.132)</font><span class="Apple-tab-span" style="white-space:pre"> </span>1.0%<span class="Apple-tab-span" style="white-space:pre"> </span>100<span class="Apple-tab-span" style="white-space:pre"> </span>136.1 <span class="Apple-tab-span" style="white-space:pre"> </span>121.6 <span class="Apple-tab-span" style="white-space:pre"> </span>119.9 <span class="Apple-tab-span" style="white-space:pre"> </span>169.1<span class="Apple-tab-span" style="white-space:pre"> </span>6.3<span class="Apple-tab-span" style="white-space:pre"> </span></font></div><div class=""><font face="Courier" class="">9. AS6453<span class="Apple-tab-span" style="white-space:pre"> </span>180.87.181.22<span class="Apple-tab-span" style="white-space:pre"> </span>2.0%<span class="Apple-tab-span" style="white-space:pre"> </span>100<span class="Apple-tab-span" style="white-space:pre"> </span>115.7 <span class="Apple-tab-span" style="white-space:pre"> </span>116.2 <span class="Apple-tab-span" style="white-space:pre"> </span>113.8 <span class="Apple-tab-span" style="white-space:pre"> </span>125.8<span class="Apple-tab-span" style="white-space:pre"> </span>1.9 </font></div><div class=""><font face="Courier" class="">10. AS9942<span class="Apple-tab-span" style="white-space:pre"> </span><a href="http://au-ns-1813-ipg-01-Eth3.tpgi.com.au" class="">au-ns-1813-ipg-01-Eth3.tpgi.com.au</a> (203.221.3.123)<span class="Apple-tab-span" style="white-space:pre"> </span>0.0%<span class="Apple-tab-span" style="white-space:pre"> </span>100<span class="Apple-tab-span" style="white-space:pre"> </span>114.0 <span class="Apple-tab-span" style="white-space:pre"> </span>114.7 <span class="Apple-tab-span" style="white-space:pre"> </span>113.9 <span class="Apple-tab-span" style="white-space:pre"> </span>152.6<span class="Apple-tab-span" style="white-space:pre"> </span>4.0 </font></div><div class=""><font face="Courier" class="">11. AS9942<span class="Apple-tab-span" style="white-space:pre"> </span><a href="http://au-ns-1889-ipe-01-eth2-20020001.tpgi.com.au" class="">au-ns-1889-ipe-01-eth2-20020001.tpgi.com.au</a> (203.220.35.42)<span class="Apple-tab-span" style="white-space:pre"> </span>0.0%<span class="Apple-tab-span" style="white-space:pre"> </span>100<span class="Apple-tab-span" style="white-space:pre"> </span>114.2 <span class="Apple-tab-span" style="white-space:pre"> </span>115.3 <span class="Apple-tab-span" style="white-space:pre"> </span>113.9 <span class="Apple-tab-span" style="white-space:pre"> </span>138.6<span class="Apple-tab-span" style="white-space:pre"> </span>3.8 </font></div><div class=""><font face="Courier" class="">(...)</font></div></div><div class=""><br class=""></div><br class=""><div class="">
<div dir="auto" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Thanks in advance,</div><div style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class=""></div><div style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class=""></div><div style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class=""></div><div class=""><span style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(77, 77, 79);" class=""><strong style="font-size: 10pt;" class="">Juan F. Paillie</strong><span class="Apple-converted-space"> </span><br class="">Senior IP PBX Specialist<span class="Apple-converted-space"> </span></span><br class=""><br class=""><span style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(77, 77, 79);" class=""><strong style="font-size: 11pt;" class=""><span style="color: rgb(245, 128, 37);" class="">mVoice</span><span class="Apple-converted-space"> </span>Pty Ltd</strong><span class="Apple-converted-space"> </span><br class=""><em class="">Communicate the Smart Way</em><span class="Apple-converted-space"> </span></span><br class=""></div></div></div></body></html>