<div dir="ltr">The flip side of all of this is that you let any Tom, Dick and Harry in, how can the building manager vouch for who they are and what they are doing. What happens if they do indeed break someone else's service. <div><br></div><div>I always contact an owner/building manager to seek access to a locked MDF before booking any site visit to avoid just this and to comply with any requests. I believe from the legal side of it, only the carrier would have to be granted access. The person who came to do the jumpering is not the carrier, therefore access does not have to be granted. Kinda sucks but just suck eggs and call the manager/owner and seek for permission for a tech to enter their property. </div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, May 14, 2019 at 2:13 PM Paul Wilkins <<a href="mailto:paulwilkins369@gmail.com">paulwilkins369@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr">No experience, but this doesn't sound right. The building manager's view and body corporate, presumably, is that the MDF is private property on private property. I think this is wrong headed. The function of the MDF is to provide a utility, and restricting access to supply looks like monopoly enforcement.<br><br>Of course you can bill the body corporate, and see how they react.<br><br>The people whose preserve this is is the ACCC. I'd write them (not call) a letter, who knows, they may take a view which they're prepared to enforce.<br><br>Kind regards<br><br>Paul Wilkins<br><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, 14 May 2019 at 13:42, Matt Perkins <<a href="mailto:matt@spectrum.com.au" target="_blank">matt@spectrum.com.au</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div bgcolor="#FFFFFF">
<div class="gmail-m_6602267537170289451gmail-m_-1085379178250439421moz-cite-prefix">On a daily basses <br>
</div>
<div class="gmail-m_6602267537170289451gmail-m_-1085379178250439421moz-cite-prefix">and good luck getting anything back.
It's there property. Move on and welcome to the NBN. <br>
</div>
<div class="gmail-m_6602267537170289451gmail-m_-1085379178250439421moz-cite-prefix"><br>
</div>
<div class="gmail-m_6602267537170289451gmail-m_-1085379178250439421moz-cite-prefix">Oh and my dry humor aside it's helpful
to have a check list of things to do before scheduling staff to
attend site. We always contacts the building manager and provide
insurance make an appointment etc. Just showing up is bound to
get them offside from the start. This is their castle treating
them like the king helps. <br>
</div>
<div class="gmail-m_6602267537170289451gmail-m_-1085379178250439421moz-cite-prefix"> <br>
</div>
<div class="gmail-m_6602267537170289451gmail-m_-1085379178250439421moz-cite-prefix">Matt</div>
<div class="gmail-m_6602267537170289451gmail-m_-1085379178250439421moz-cite-prefix"><br>
</div>
<div class="gmail-m_6602267537170289451gmail-m_-1085379178250439421moz-cite-prefix">On 14/5/19 1:35 pm, Alex Moorhouse
wrote:<br>
</div>
<blockquote type="cite">
<div dir="auto">So I arranged for an MDF tech to do some jumpering
after the NBN FTTB tech completed their side. Should have been a
5 minute job, but the building manager refused entry to our
contracted tech and said we had to use their preferred
contractor. Now I am out of pocket for the first visit and need
to pay their contractor to visit again, not only wasting money
but also time and customer frustration.
<div dir="auto"><br>
</div>
<div dir="auto">Has anyone come across this before? I believe I
should be able to invoice the body corp for the first visit as
I doubt it is legal for them to refuse entry to the MDF.
Anyone have some legal codes/links I can attach to my email to
them?</div>
<div dir="auto"><br>
</div>
<div dir="auto">Thanks</div>
</div>
<br>
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<pre class="gmail-m_6602267537170289451gmail-m_-1085379178250439421moz-signature" cols="72">--
/* Matt Perkins
Direct 1300 137 379 Spectrum Networks Ptd. Ltd.
Office 1300 133 299 <a class="gmail-m_6602267537170289451gmail-m_-1085379178250439421moz-txt-link-abbreviated" href="mailto:matt@spectrum.com.au" target="_blank">matt@spectrum.com.au</a>
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