<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:Consolas;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle21
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle24
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal">An entire new chassis apparently and they already tried a spare which didn’t work so I don’t know why they think this will be different. Apparently some type of scheduled change happened during the night….<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Really seems like they’re just guessing which is pretty scary, what a cluster f!@# of a day…. They can’t blame this one on force majeure but no one will see a sent of SLA credit, they’re the BEST at making sure that doesn’t happen.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Disappointing to say the least <span style="font-family:"Segoe UI Emoji",sans-serif">
☹</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#1F497D">Kindest Regards,</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#365F91">Nathan Brookfield (VK2NAB)</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#365F91"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#365F91">Chief Executive Officer</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#365F91">Simtronic Technologies Pty Ltd<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#365F91"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:10.0pt;color:#365F91">Local:</span></b><span style="font-size:10.0pt;color:#365F91"> (02) 4749 4949 <b>|</b> <b>Fax:</b> (02) 4749 4950 <b>|</b> <b>Direct:</b> (02) 4749 4951</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:10.0pt;color:#365F91">Web</span></b><span style="font-size:10.0pt;color:#365F91">: <a href="http://www.simtronic.com.au/" target="_blank"><span style="color:#365F91">http://www.simtronic.com.au</span></a> <b>|</b> <b>E-mail</b>: <a href="mailto:nathan.brookfield@simtronic.com.au" target="_blank"><span style="color:#365F91">nathan.brookfield@simtronic.com.au</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="272" height="64" style="width:2.8301in;height:.6698in" id="_x0000_i1035" src="cid:image003.png@01D5010C.0127AB70"><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#AD2A43;mso-fareast-language:EN-AU"><br>
</span><span lang="EN-AU" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#ED7D31;mso-fareast-language:EN-AU">CONFIDENTIALITY & PRIVILEGE NOTICE</span><span lang="EN-AU" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#AD2A43;mso-fareast-language:EN-AU"><br>
</span><span lang="EN-AU" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:gray"><br>
</span><span lang="EN-AU" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#A6A6A6">The information contained in this email and any attached files is strictly private and confidential. The intended recipient of this email may only use, reproduce,
disclose or distribute the information contained in this email and any attached files with Simtronic Technologies Pty Ltd’s permission. If you are not the intended recipient, you are strictly prohibited from using, reproducing, adapting, disclosing or distributing
the information contained in this email and any attached files or taking any action in reliance on it. If you have received this email in error, please email the sender by replying to this message, promptly delete and destroy any copies of this email and any
attachments.<br>
<br>
It is your responsibility to scan this communication and any files attached for computer viruses and other defects and recommend that you subject these to your virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT accept liability
for any loss or damage (whether direct, indirect, consequential, economic or other) however caused, whether by negligence or otherwise, which may result directly or indirectly from this communication or any files attached.</span><span lang="EN-AU" style="font-size:8.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Darren Geyer <darren.geyer@itconsult.com.au> <br>
<b>Sent:</b> Thursday, May 2, 2019 5:19 PM<br>
<b>To:</b> Nathan Brookfield <Nathan.Brookfield@simtronic.com.au>; Shah Hardik <shah.hardik@techflow.com.au>; Matt Perkins <matt@spectrum.com.au><br>
<b>Cc:</b> ausnog mailing list <ausnog@lists.ausnog.net><br>
<b>Subject:</b> RE: [AusNOG] Anybody else effected by this Telstra Data Advantage Outage at GSU<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-AU">Apparenlty 276 Ethernet connections are affected.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">Plus a tone of ADSL connections.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">God knows how many trunks are off each ethernet connection.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">Tech will attend site with parts at around 1900.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0">
<tbody>
<tr>
<td width="40%" style="width:40.0%;padding:2.05pt 2.05pt 2.05pt 2.05pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal"><span style="color:windowtext"><img border="0" id="_x0000_i1025" src="https://au-api.mimecast.com/s/store/l0CJIx6IkByRyRObpbvBrPIaeNhHOHeucA7UQ4gNdq6fCbEfgPEwS77CNpT2DAJfa84Eqw4T4s-L6FobiPLOK8_NbZWYt4UlCGWRfCgjit_ruKv_Iswonn352oOLYnq0b9HHH0-2ujsOm1uJ7cVaj5TG6N8CPAOIvES0TUOPstbTWRxoYQdxXjsKnBN5PWkj" alt="http://itconsult.com.au"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
<td width="60%" style="width:60.0%;border:none;border-left:solid #E5E5E5 1.0pt;padding:2.05pt 2.05pt 2.05pt 2.05pt">
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#355362">Darren Geyer</span></b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:windowtext"><br>
</span><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1A9FD8">Help Desk Analyst</span></b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:windowtext"><o:p></o:p></span></p>
<p><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:windowtext">The IT Consultancy Group Pty Ltd<br>
Level 1, 237 Mona Vale Road<br>
St Ives NSW 2075<o:p></o:p></span></p>
<p><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:windowtext">Phone: +61292700666<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span lang="EN-AU" style="display:none"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0">
<tbody>
<tr>
<td style="padding:2.05pt 2.05pt 2.05pt 2.05pt">
<p class="MsoNormal"><span style="color:windowtext"><img border="0" width="100" height="30" style="width:1.0377in;height:.3113in" id="_x0000_i1026" src="http://www.itconsult.com.au/wp-content/uploads/2019/03/MS-Logo-100x30.png">
<img border="0" width="80" height="40" style="width:.8301in;height:.415in" id="_x0000_i1027" src="http://www.itconsult.com.au/wp-content/uploads/2019/03/DellEMC-Logo-170x85.jpg"> <img border="0" width="90" height="14" style="width:.9339in;height:.1509in" id="_x0000_i1028" src="http://www.itconsult.com.au/wp-content/uploads/2019/03/Vmware_sig.png">
<img border="0" width="50" height="30" style="width:.5188in;height:.3113in" id="_x0000_i1029" src="http://www.itconsult.com.au/wp-content/uploads/2019/03/Cisco_sm.gif">
<img border="0" width="134" height="30" style="width:1.3962in;height:.3113in" id="_x0000_i1030" src="http://www.itconsult.com.au/wp-content/uploads/2019/03/netapp-sig.jpg">
<img border="0" width="30" height="30" style="width:.3113in;height:.3113in" id="_x0000_i1031" src="http://www.itconsult.com.au/wp-content/uploads/2019/03/HP-sig.png"> <img border="0" width="134" height="30" style="width:1.3962in;height:.3113in" id="_x0000_i1032" src="http://www.itconsult.com.au/wp-content/uploads/2019/03/Mimecast-sig.jpg">
<img border="0" width="54" height="30" style="width:.566in;height:.3113in" id="_x0000_i1033" src="http://www.itconsult.com.au/wp-content/uploads/2019/03/PAN-Logo-sig.png"><br>
</span><b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#5F5F5F">Confidential:</span></b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#5F5F5F"> The information in this message and in any attachments may be confidential.
If you are not the intended recipient of this message, you must not read, forward, print, copy, disclose, or use in any way the information this message or any attachment contains. If you are not the intended recipient, please notify the sender immediately.
The IT Consultancy Group Pty Ltd DLM v1.2.3</span><span style="color:windowtext">
<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>>
<b>On Behalf Of </b>Nathan Brookfield<br>
<b>Sent:</b> Thursday, 2 May 2019 12:42 PM<br>
<b>To:</b> Shah Hardik <<a href="mailto:shah.hardik@techflow.com.au">shah.hardik@techflow.com.au</a>>; Matt Perkins <<a href="mailto:matt@spectrum.com.au">matt@spectrum.com.au</a>><br>
<b>Cc:</b> ausnog mailing list <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>><br>
<b>Subject:</b> Re: [AusNOG] Anybody else effected by this Telstra Data Advantage Outage at GSU<span lang="EN-AU"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-AU"> <o:p></o:p></span></p>
<p class="MsoNormal">I’d say it’s now spread to EA, looks like the entire Chassis at Chatswood is dead and is going to need to be replaced. We’ve had our EA aggregated head-end at GSW hard down since around 0820 this morning, flapping before that, they say
it’s also affecting consumer services in affected New Lambton, Kyogle, Wallsend, Narara, Terrey Hills, Bringelly, Medowie and Cessnock as well as the Ultimo stuff….<span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"> <span lang="EN-AU"><o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#1F497D">Kindest Regards,</span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#365F91">Nathan Brookfield (VK2NAB)</span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#365F91"> </span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#365F91">Chief Executive Officer</span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#365F91">Simtronic Technologies Pty Ltd</span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#365F91"> </span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:10.0pt;color:#365F91">Local:</span></b><span style="font-size:10.0pt;color:#365F91"> (02) 4749 4949 <b>|</b> <b>Fax:</b> (02) 4749 4950 <b>|</b> <b>Direct:</b> (02) 4749 4951</span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:10.0pt;color:#365F91">Web</span></b><span style="font-size:10.0pt;color:#365F91">: <a href="http://www.simtronic.com.au/" target="_blank"><span style="color:#365F91">http://www.simtronic.com.au</span></a> <b>|</b> <b>E-mail</b>: <a href="mailto:nathan.brookfield@simtronic.com.au" target="_blank"><span style="color:#365F91">nathan.brookfield@simtronic.com.au</span></a></span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#212121"> </span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="272" height="64" style="width:2.8301in;height:.6698in" id="Picture_x0020_2" src="cid:image002.png@01D5010C.0121DF10"><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#AD2A43"><br>
</span><span lang="EN-AU" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#ED7D31">CONFIDENTIALITY & PRIVILEGE NOTICE</span><span lang="EN-AU" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#AD2A43"><br>
</span><span lang="EN-AU" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:gray"><br>
</span><span lang="EN-AU" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#A6A6A6">The information contained in this email and any attached files is strictly private and confidential. The intended recipient of this email may only use, reproduce,
disclose or distribute the information contained in this email and any attached files with Simtronic Technologies Pty Ltd’s permission. If you are not the intended recipient, you are strictly prohibited from using, reproducing, adapting, disclosing or distributing
the information contained in this email and any attached files or taking any action in reliance on it. If you have received this email in error, please email the sender by replying to this message, promptly delete and destroy any copies of this email and any
attachments.<br>
<br>
It is your responsibility to scan this communication and any files attached for computer viruses and other defects and recommend that you subject these to your virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT accept liability
for any loss or damage (whether direct, indirect, consequential, economic or other) however caused, whether by negligence or otherwise, which may result directly or indirectly from this communication or any files attached.</span><span lang="EN-AU"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"> <span lang="EN-AU"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>>
<b>On Behalf Of </b>Shah Hardik<br>
<b>Sent:</b> Thursday, May 2, 2019 12:39 PM<br>
<b>To:</b> Matt Perkins <<a href="mailto:matt@spectrum.com.au">matt@spectrum.com.au</a>><br>
<b>Cc:</b> ausnog mailing list <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>><br>
<b>Subject:</b> Re: [AusNOG] Anybody else effected by this Telstra Data Advantage Outage at GSU<span lang="EN-AU"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"> <span lang="EN-AU"><o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">Our uplink seems to be working fine.<span lang="EN-AU"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal">Sent from Mobile.<span lang="EN-AU"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal">On May 1, 2019, at 10:34 PM, Matt Perkins <<a href="mailto:matt@spectrum.com.au" target="_blank">matt@spectrum.com.au</a>> wrote:<span lang="EN-AU"><o:p></o:p></span></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
<pre style="margin-bottom:12.0pt">Hi All,<br><br> Is anyone else effected by this mornings outage on Telstra DA at <br>Global Switch Ultimo.<br><br><br>Matt.<br><br><br><span lang="EN-AU"><o:p></o:p></span></pre>
</blockquote>
</div>
</div>
</body>
</html>