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<div>For those others with services still out from this (I know we aren’t the only ones) latest update from TW:</div>
<div><br>
</div>
<div style="direction: ltr;">“APOC team advised, Contractors are on site again today with VAC truck. They are draining flooded FAPs and will complete rod and rope work today. The cable will be hauled tomorrow and the expectation is that splicing will commence
tomorrow night.”</div>
<div><br>
</div>
<div style="direction: ltr;">I’m not quite sure what happened, but around 11pm last night there were definitely no contractors working on site - not sure what the restrictions etc are for work and RMS approval limits are, but would have generally thought that
it should have been possible to do overnight works.</div>
<div><br>
</div>
<div style="direction: ltr;">Anyway...</div>
<div><br>
</div>
<div style="direction: ltr;">Andrew</div>
<div><br>
</div>
<div><br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef">Outlook for iOS</a></div>
</div>
<div> </div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="dir="ltr""><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> AusNOG <ausnog-bounces@lists.ausnog.net> on behalf of Mark Currie <mcurrie@laserfast.com.au><br>
<b>Sent:</b> Thursday, April 4, 2019 10:31 am<br>
<b>To:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?
<div> </div>
</font></div>
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<p class="MsoNormal"><span style="">Story in today’s IT press..</span></p>
<p class="MsoNormal"><span style=""> </span></p>
<p class="MsoNormal"><span style=""><a href="https://www.crn.com.au/news/telstra-sprints-to-fix-massive-cable-cut-warns-it-could-take-two-days-523349">https://www.crn.com.au/news/telstra-sprints-to-fix-massive-cable-cut-warns-it-could-take-two-days-523349</a></span></p>
<p class="MsoNormal"><span style=""> </span></p>
<p class="MsoNormal"><span style="">Possible 2 day outage apparently</span></p>
<p class="MsoNormal"><span style=""> </span></p>
<p class="MsoNormal"><span style=""> </span></p>
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> AusNOG <ausnog-bounces@lists.ausnog.net>
<b>On Behalf Of </b>Andrew Yager<br>
<b>Sent:</b> Thursday, 4 April 2019 8:03 AM<br>
<b>To:</b> Nathan Brookfield <nathan.brookfield@simtronic.com.au>; Simon Sharwood <simon@jargonmaster.com><br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?</span></p>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">Did anyone see anything come back overnight?</p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">We're still in darkness…</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Andrew</p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<div>
<p class="MsoNormal">On Wed, 3 Apr 2019 at 21:04, Andrew Yager <<a href="mailto:andrew@rwts.com.au">andrew@rwts.com.au</a>> wrote:</p>
</div>
<blockquote style="border:none; border-left:solid #CCCCCC 1.0pt; padding:0cm 0cm 0cm 6.0pt; margin-left:4.8pt; margin-right:0cm">
<div>
<div>
<div>
<div>
<div>
<p class="MsoNormal">Look, given that they send services to Macquarie Park, Ultimo and Alexandria from Chatswood via Parramatta, anything is possible.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Maybe the break really is at Victoria Ave in Chatswood and it’s all an elaborate hoax?</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Anyway - I’m done for now. See you on the other side.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">A</p>
</div>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Get <a href="https://aka.ms/o0ukef" target="_blank">Outlook for iOS</a></p>
</div>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
</div>
<div id="gmail-m_2295074950156818436divRplyFwdMsg">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Nathan Brookfield <<a href="mailto:nathan.brookfield@simtronic.com.au" target="_blank">nathan.brookfield@simtronic.com.au</a>><br>
<b>Sent:</b> Wednesday, April 3, 2019 8:54 pm<br>
<b>To:</b> Simon Sharwood; Andrew Yager<br>
<b>Cc:</b> Robert Hudson; <a href="mailto:ausnog@lists.ausnog.net" target="_blank">
ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> RE: [AusNOG] Telstra multiple service faults - Chatswood Exchange?
</span></p>
<div>
<p class="MsoNormal"><span style="color:black"> </span></p>
</div>
</div>
<div>
<p class="MsoNormal" style="">I love that they’re confusing Victoria Avenue in Chatswood with Victoria Road at Ermington haha….</p>
<p class="MsoNormal" style=""> </p>
<p class="MsoNormal" style=""><b>From:</b> Simon Sharwood <<a href="mailto:simon@jargonmaster.com" target="_blank">simon@jargonmaster.com</a>>
<br>
<b>Sent:</b> Wednesday, April 3, 2019 8:44 PM<br>
<b>To:</b> Andrew Yager <<a href="mailto:andrew@rwts.com.au" target="_blank">andrew@rwts.com.au</a>><br>
<b>Cc:</b> Nathan Brookfield <<a href="mailto:Nathan.Brookfield@simtronic.com.au" target="_blank">Nathan.Brookfield@simtronic.com.au</a>>; Robert Hudson <<a href="mailto:hudrob@gmail.com" target="_blank">hudrob@gmail.com</a>>;
<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?</p>
<p class="MsoNormal" style=""> </p>
<div>
<p class="MsoNormal" style="">Telstra peeps told me a 3rd party cut something on Victoria Road Chatswood and that Telstra can't even start work until 9PM tonight due to the location.</p>
<div>
<p class="MsoNormal" style="">It's a big 'un. A real big 'un. Telstra's not quite sure where to start... </p>
<div>
<p class="MsoNormal" style=""> </p>
</div>
</div>
</div>
<p class="MsoNormal" style=""> </p>
<div>
<div>
<p class="MsoNormal" style="">On Wed, Apr 3, 2019 at 7:56 PM Andrew Yager <<a href="mailto:andrew@rwts.com.au" target="_blank">andrew@rwts.com.au</a>> wrote:</p>
</div>
<blockquote style="border:none; border-left:solid #CCCCCC 1.0pt; padding:0cm 0cm 0cm 6.0pt; margin-left:4.8pt; margin-top:5.0pt; margin-right:0cm; margin-bottom:5.0pt">
<div>
<div>
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<div>
<p class="MsoNormal" style="">When I first drove past there was literally no one there.</p>
</div>
<div>
<p class="MsoNormal" style=""> </p>
</div>
<div>
<p class="MsoNormal" style="">A</p>
</div>
</div>
<div>
<p class="MsoNormal" style=""> </p>
</div>
<div>
<p class="MsoNormal" style="">Get <a href="https://aka.ms/o0ukef" target="_blank">
Outlook for iOS</a></p>
</div>
</div>
<div>
<p class="MsoNormal" style=""> </p>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
</div>
<div id="gmail-m_2295074950156818436gmail-m_4521680214320466310divRplyFwdMsg">
<p class="MsoNormal" style=""><b><span style="color:black">From:</span></b><span style="color:black"> Nathan Brookfield <<a href="mailto:nathan.brookfield@simtronic.com.au" target="_blank">nathan.brookfield@simtronic.com.au</a>><br>
<b>Sent:</b> Wednesday, April 3, 2019 7:48 pm<br>
<b>To:</b> Andrew Yager; Robert Hudson<br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> RE: [AusNOG] Telstra multiple service faults - Chatswood Exchange?
</span></p>
<div>
<p class="MsoNormal" style=""><span style="color:black"> </span></p>
</div>
</div>
<div>
<p class="MsoNormal" style="">Looks like they’re working hard at it? Jeez <span style="font-family:"Segoe UI Emoji",sans-serif">
☹</span></p>
<p class="MsoNormal" style=""> </p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal" style=""><b>From:</b> Andrew Yager <<a href="mailto:andrew@rwts.com.au" target="_blank">andrew@rwts.com.au</a>>
<br>
<b>Sent:</b> Wednesday, April 3, 2019 7:43 PM<br>
<b>To:</b> Robert Hudson <<a href="mailto:hudrob@gmail.com" target="_blank">hudrob@gmail.com</a>>; Nathan Brookfield <<a href="mailto:Nathan.Brookfield@simtronic.com.au" target="_blank">Nathan.Brookfield@simtronic.com.au</a>><br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?</p>
</div>
</div>
<p class="MsoNormal" style=""> </p>
<div>
<div>
<div>
<p class="MsoNormal" style=""><a href="https://twitter.com/andrewyager/status/1113356966556868608?s=21" target="_blank">https://twitter.com/andrewyager/status/1113356966556868608?s=21</a></p>
</div>
<div>
<p class="MsoNormal" style=""> </p>
</div>
<div>
<p class="MsoNormal" style="">Andrew</p>
</div>
</div>
<div>
<p class="MsoNormal" style=""> </p>
</div>
<div>
<p class="MsoNormal" style="">Get <a href="https://aka.ms/o0ukef" target="_blank">
Outlook for iOS</a></p>
</div>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
</div>
<div id="gmail-m_2295074950156818436gmail-m_4521680214320466310divRplyFwdMsg">
<p class="MsoNormal" style=""><b><span style="color:black">From:</span></b><span style="color:black"> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>> on behalf of Robert Hudson <<a href="mailto:hudrob@gmail.com" target="_blank">hudrob@gmail.com</a>><br>
<b>Sent:</b> Wednesday, April 3, 2019 6:03:28 PM<br>
<b>To:</b> Nathan Brookfield<br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?</span>
</p>
<div>
<p class="MsoNormal" style=""> </p>
</div>
</div>
<div>
<div>
<p class="MsoNormal" style="">I remember a backhoe incident in the Sydney CBD that cut a mass of fibres...
</p>
<div>
<p class="MsoNormal" style=""> </p>
</div>
<div>
<p class="MsoNormal" style="">Good times.</p>
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<p class="MsoNormal" style="">On Wed, 3 Apr 2019 at 17:43, Nathan Brookfield <<a href="mailto:Nathan.Brookfield@simtronic.com.au" target="_blank">Nathan.Brookfield@simtronic.com.au</a>> wrote:</p>
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<p class="MsoNormal" style="">Cut is no where near Chatswood, it’s at Ermington on Victoria Road. Traffic control is required and the installation of two new pits as well….. Catastrophic sounds about right but they’ve been up against worse.</p>
<p class="MsoNormal" style=""> </p>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt; color:#1F497D">Kindest Regards,</span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt; color:#365F91">Nathan Brookfield (VK2NAB)</span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt; color:#365F91"> </span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt; color:#365F91">Chief Executive Officer</span></p>
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<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal" style=""><b>From:</b> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>>
<b>On Behalf Of </b>Michael Diamond<br>
<b>Sent:</b> Wednesday, April 3, 2019 5:39 PM<br>
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?</p>
</div>
</div>
<p class="MsoNormal" style=""> </p>
<p class="MsoNormal" style="">Hi All,</p>
<p class="MsoNormal" style=""> </p>
<p class="MsoNormal" style="">Fibre damage at Chatswood occurred approx. 10pm last night by 3<sup>rd</sup> party drilling. I think the word that was used to describe this fault was ‘catastrophic’.
</p>
<p class="MsoNormal" style=""> </p>
<p class="MsoNormal" style="">Many, many pairs affected with 300m of new haul required. They are ETA to starting splicing around 5-6pm tonight, but anyone who has driven around Chatswood around peak time will know that traffic will cause nightmares for all
involved.</p>
<p class="MsoNormal" style=""> </p>
<p class="MsoNormal" style="">There is still no ETR, but if you haven’t made alternative arrangements , you’re in for a long wait. My best
<b>guess</b> is you’re looking at another 12-24 hours.</p>
<p class="MsoNormal" style=""> </p>
<p class="MsoNormal" style=""><span style="font-size:9.0pt; color:#212121">Regards,</span></p>
<p class="MsoNormal" style="margin-bottom:7.5pt; line-height:10.5pt"><b><span style="font-size:9.0pt; color:#212121">Michael Diamond</span></b><span style="font-size:9.0pt; color:#212121"> / Chief Executive Officer
<br>
</span><a href="mailto:mdiamond@binarynetworks.com.au" target="_blank"><span style="font-size:9.0pt; color:#477CCC">mdiamond@binarynetworks.com.au</span></a></p>
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<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal" style=""><b>From:</b> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>>
<b>On Behalf Of </b>TWIG Security<br>
<b>Sent:</b> Wednesday, 3 April 2019 10:45 AM<br>
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?</p>
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<p class="MsoNormal" style=""> </p>
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<p class="MsoNormal" style=""><br>
Fibre cut in Chatswood apparently. Go redundancy !<br>
<br>
<br>
<br>
On 3/04/2019 12:45 am, Andrew Yager wrote:</p>
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<p class="MsoNormal" style="">Hi, </p>
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<p class="MsoNormal" style=""> </p>
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<div>
<p class="MsoNormal" style="">We've got a bunch of headend services out in NextDC, Global and Eqx, and I see Eqx also have reported a transit outage on their eqx connect product (which i'm assuming is telstra cause it lines up), and I know a few other people
who have services down. The services affected are all likely fed from the chatswood exch (although I can't 100% confirm this is the case).</p>
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<div>
<p class="MsoNormal" style=""> </p>
</div>
<div>
<p class="MsoNormal" style="">Chatting to the Telstra Recall team, it looks like they're currently sending techs to a bunch of exchanges around the site and wanting to do tests in the DC's; but they all seem to be ignorant of the multiple cases for different
services</p>
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<div>
<p class="MsoNormal" style=""> </p>
</div>
<div>
<p class="MsoNormal" style="">Is anyone from Telstra watching along and able to get someone to correlate them together? I feel like someone should have picked up the link… but you know what they say about assumptions… and I can also see that there hasn't been
an outage posted about it yet.</p>
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<p class="MsoNormal" style=""> </p>
</div>
<div>
<p class="MsoNormal" style="">Andrew</p>
</div>
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<p class="MsoNormal" style="margin-bottom:12.0pt"> </p>
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