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<p class="MsoNormal">Looks like they’re working hard at it? Jeez <span style="font-family:"Segoe UI Emoji",sans-serif">
☹</span><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Andrew Yager <andrew@rwts.com.au> <br>
<b>Sent:</b> Wednesday, April 3, 2019 7:43 PM<br>
<b>To:</b> Robert Hudson <hudrob@gmail.com>; Nathan Brookfield <Nathan.Brookfield@simtronic.com.au><br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">https://twitter.com/andrewyager/status/1113356966556868608?s=21<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Andrew<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Get <a href="https://aka.ms/o0ukef">Outlook for iOS</a><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> AusNOG <ausnog-bounces@lists.ausnog.net> on behalf of Robert Hudson <hudrob@gmail.com><br>
<b>Sent:</b> Wednesday, April 3, 2019 6:03:28 PM<br>
<b>To:</b> Nathan Brookfield<br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?</span>
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<p class="MsoNormal">I remember a backhoe incident in the Sydney CBD that cut a mass of fibres...
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<p class="MsoNormal">Good times.<o:p></o:p></p>
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<p class="MsoNormal">On Wed, 3 Apr 2019 at 17:43, Nathan Brookfield <<a href="mailto:Nathan.Brookfield@simtronic.com.au">Nathan.Brookfield@simtronic.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Cut is no where near Chatswood, it’s at Ermington on Victoria Road. Traffic control is required and the installation of two new pits as well….. Catastrophic sounds about right
but they’ve been up against worse.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:10.0pt;color:#1F497D">Kindest Regards,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:10.0pt;color:#365F91">Nathan Brookfield (VK2NAB)</span><o:p></o:p></p>
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<span style="font-size:10.0pt;color:#365F91"> </span><o:p></o:p></p>
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<span style="font-size:10.0pt;color:#365F91">Chief Executive Officer</span><o:p></o:p></p>
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<span style="font-size:10.0pt;color:#365F91">Simtronic Technologies Pty Ltd</span><o:p></o:p></p>
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<b><span style="font-size:10.0pt;color:#365F91">Local:</span></b><span style="font-size:10.0pt;color:#365F91"> (02) 4749 4949 <b>|</b> <b>Fax:</b> (02) 4749 4950 <b>|</b> <b>Direct:</b> (02) 4749 4951</span><o:p></o:p></p>
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<b><span style="font-size:10.0pt;color:#365F91">Web</span></b><span style="font-size:10.0pt;color:#365F91">: <a href="http://www.simtronic.com.au/" target="_blank"><span style="color:#365F91">http://www.simtronic.com.au</span></a> <b>|</b> <b>E-mail</b>: <a href="mailto:nathan.brookfield@simtronic.com.au" target="_blank"><span style="color:#365F91">nathan.brookfield@simtronic.com.au</span></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>>
<b>On Behalf Of </b>Michael Diamond<br>
<b>Sent:</b> Wednesday, April 3, 2019 5:39 PM<br>
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">Hi All,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">Fibre damage at Chatswood occurred approx. 10pm last night by 3<sup>rd</sup> party drilling. I think the word that was used to describe this fault was ‘catastrophic’.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">Many, many pairs affected with 300m of new haul required. They are ETA to starting splicing around 5-6pm tonight, but anyone who has driven around Chatswood
around peak time will know that traffic will cause nightmares for all involved.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">There is still no ETR, but if you haven’t made alternative arrangements , you’re in for a long wait. My best
<b>guess</b> is you’re looking at another 12-24 hours.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU" style="font-size:9.0pt;color:#212121">Regards,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:7.5pt;line-height:10.5pt">
<b><span lang="EN-AU" style="font-size:9.0pt;color:#212121">Michael Diamond</span></b><span lang="EN-AU" style="font-size:9.0pt;color:#212121"> / Chief Executive Officer
<br>
</span><span lang="EN-AU"><a href="mailto:mdiamond@binarynetworks.com.au" target="_blank"><span style="font-size:9.0pt;color:#477CCC">mdiamond@binarynetworks.com.au</span></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>>
<b>On Behalf Of </b>TWIG Security<br>
<b>Sent:</b> Wednesday, 3 April 2019 10:45 AM<br>
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?<o:p></o:p></p>
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</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"><br>
Fibre cut in Chatswood apparently. Go redundancy !<br>
<br>
<br>
<br>
On 3/04/2019 12:45 am, Andrew Yager wrote:</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">Hi,
</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">We've got a bunch of headend services out in NextDC, Global and Eqx, and I see Eqx also have reported a transit outage on their eqx connect product (which i'm
assuming is telstra cause it lines up), and I know a few other people who have services down. The services affected are all likely fed from the chatswood exch (although I can't 100% confirm this is the case).</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">Chatting to the Telstra Recall team, it looks like they're currently sending techs to a bunch of exchanges around the site and wanting to do tests in the DC's;
but they all seem to be ignorant of the multiple cases for different services</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">Is anyone from Telstra watching along and able to get someone to correlate them together? I feel like someone should have picked up the link… but you know what
they say about assumptions… and I can also see that there hasn't been an outage posted about it yet.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">Andrew</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span lang="EN-AU"> </span><o:p></o:p></p>
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