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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Thanks.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>PS: Yes have tried chat. I have an unanswered message from yesterday and today.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Gavin Tweedie <gavin.tweedie@megaport.com> <br><b>Sent:</b> Saturday, 9 February 2019 11:50 AM<br><b>To:</b> Walker, Bill (Christchurch) <Bill.Walker2@stantec.com><br><b>Cc:</b> Stavros Patiniotis <stavros@staff.esc.net.au>; ausnog@lists.ausnog.net<br><b>Subject:</b> Re: [AusNOG] Megaport Contact<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hey Stavros,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><a href="mailto:support@megaport.com">support@megaport.com</a> works too, in addition to the portal "live chat". Feel free to throw me on the cc if you want me to follow along.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Gav<o:p></o:p></p></div></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Sat, 9 Feb 2019 at 09:09, Walker, Bill (Christchurch) <<a href="mailto:Bill.Walker2@stantec.com">Bill.Walker2@stantec.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-NZ>Did you try the online chat through the portal? They have replied every time I’ve pinged them, even out of hours.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-NZ> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> AusNOG [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Stavros Patiniotis<br><b>Sent:</b> Saturday, 9 February 2019 2:01 p.m.<br><b>To:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br><b>Subject:</b> [AusNOG] Megaport Contact</span><span lang=EN-NZ><o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-NZ> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello,<span lang=EN-NZ><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Is there a Megaport contact for after hours support?<span lang=EN-NZ><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-NZ><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><i><span lang=EN-US style='font-family:"Trebuchet MS",sans-serif;color:#17365D'>Stavros Patiniotis</span></i></b><span lang=EN-NZ><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-family:"Century Gothic",sans-serif;color:#17365D'>Escape</span></b><b><i><span style='font-family:"Century Gothic",sans-serif;color:#FF6600'>net</span></i></b><b><span style='font-family:"Century Gothic",sans-serif;color:#FF6600'> - <u>Managing Director</u></span></b><span lang=EN-NZ><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-family:"Century Gothic",sans-serif;color:#FF6600'>Corporate</span></b><span style='font-family:"Century Gothic",sans-serif;color:#17365D'> 08 8292 5277 | <b>Office</b> 1300 135 235 | </span><b><span style='font-family:"Century Gothic",sans-serif;color:#FF6600'>Web</span></b><span style='font-family:"Century Gothic",sans-serif;color:#17365D'> <a href="http://www.esc.net.au/" target="_blank">www.esc.net.au</a></span><span lang=EN-NZ><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-family:"Century Gothic",sans-serif;color:#17365D'>Sales</span></b><span style='font-family:"Century Gothic",sans-serif;color:#17365D'> <a href="mailto:sales@esc.net.au" target="_blank">sales@esc.net.au</a> | </span><b><span style='font-family:"Century Gothic",sans-serif;color:#FF6600'>Support</span></b><span style='font-family:"Century Gothic",sans-serif;color:#17365D'> <a href="mailto:support@esc.net.au" target="_blank">support@esc.net.au</a></span><span lang=EN-NZ><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.0pt;color:#17365D'>Permitted use & confidentiality terms covering the contents of this email are located at <a href="http://www.esc.net.au/terms/Email-v1.0.pdf" target="_blank">www.esc.net.au/terms/Email-v1.0.pdf</a></span><span lang=EN-NZ><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-NZ><o:p></o:p></span></p></div></div><p class=MsoNormal>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <o:p></o:p></p><div><div><div><div><div><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#263238'>Global Interconnection Director</span><o:p></o:p></p></div><div><p class=MsoNormal><a href="https://www.megaport.com" target="_blank"><span style='font-size:9.5pt'>Megaport</span></a><o:p></o:p></p></div><div><p class=MsoNormal>+61 498 498 458<o:p></o:p></p></div></div></div></div></div></div></div></div></div></body></html>