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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">I am appalled that a company couldn’t care about accidental damage to their network. iiNET has really let get of their standards and
 ethics since TPG brought them out, then again anyone that knows what iinet was before compared to now will know what I mean – but that’s not the sort of discussion that we should be having on this list.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">I run a marrid of wireless gear P2P all over Ballarat, if any of my equipment was damaged or posing a risk to the public or their health
 I have a duty of care nt only under my licence conditions not to mention ethics to remedy the situation.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">It took me over half a day to finally get through to someone to warn them that the hazard, only after I posted here did anyone take
 me seriously. I am very disappointed that L1 staff at iinet business and resi dint know how to handle this issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Thanks everyone who assisted in this situation.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Regards,</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348D">Matthew Matters  </span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348D">Managing Director / CEO
 of Aus Net Servers Australia Pty Ltd</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#691260"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Management Department  |  Small Business Hosting Sales & Services  |  Aus Net Servers Australia Pty Ltd</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#212121">​</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">P  03 5326 0050  |  M  0402 711 135  |  E  </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="https://www.ansamail.com.au/owa/redir.aspx?C=106998d21b72497a98b44c48875775bb&URL=mailto%3ammatters%40ausnetservers.net.au" target="_blank"><span style="font-size:10.0pt;color:black">mmatters@ausnetservers.net.au</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> |
  W  </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:11.5pt;color:#0563C1">www.ausnetservers.net.au</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121">​<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121">​ <o:p></o:p></span></p>
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