<div dir="ltr">These are based off of Netgear hardware if I remember correctly and are absolute garbage. </div><br><div class="gmail_quote"><div dir="ltr">On Thu, 20 Dec 2018 at 17:54, Narelle Clark <<a href="mailto:narellec@gmail.com">narellec@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">LOL I wish. They're barely up to remove the cable and power cycle. To<br>
top it all off the customer is in remote NSW.<br>
<br>
I may be asking for remote hands tomorrow...<br>
<br>
I'll take that as a yes, you've seen this before? It's one with fail<br>
over to a dongle and the dongle is working fine. All other cisterns<br>
flushing nicely.<br>
<br>
<br>
Narelel<br>
<br>
On Thu, Dec 20, 2018 at 5:49 PM Paul Wilkins <<a href="mailto:paulwilkins369@gmail.com" target="_blank">paulwilkins369@gmail.com</a>> wrote:<br>
><br>
> 1 - Does customer know how to save config to non volatile storage?<br>
> 2 - Update firmware (shellshock etc.) & change credentials / disable remote access<br>
> 3 - Replace hardware (failed flash storage)<br>
><br>
> Kind regards<br>
><br>
> Paul Wilkins<br>
><br>
> On Thu, 20 Dec 2018 at 16:39, Narelle Clark <<a href="mailto:narellec@gmail.com" target="_blank">narellec@gmail.com</a>> wrote:<br>
>><br>
>> Hi folks<br>
>> I've got a customer with a Telstra Gateway Pro DSL modem that is<br>
>> repeatedly losing its credentials and Telstra's advice are to do a<br>
>> factory reset.<br>
>><br>
>> Has anyone else seen this problem?<br>
>><br>
>><br>
>> --<br>
>><br>
>> Narelle Clark<br>
>> <a href="mailto:narellec@gmail.com" target="_blank">narellec@gmail.com</a><br>
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<br>
<br>
<br>
-- <br>
<br>
<br>
Narelle<br>
<a href="mailto:narellec@gmail.com" target="_blank">narellec@gmail.com</a><br>
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</blockquote></div>