<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">My taxi driver tells me that there are multiple CabCharge devices out since 10am across Sydney. Similar issue perhaps?<br><br><div id="AppleMailSignature" dir="ltr"><div><b style="background-color: rgba(255, 255, 255, 0);"><font>Piers Tyler</font></b></div><div><span style="background-color: rgba(255, 255, 255, 0);"><b>M:</b><b> </b><a dir="ltr" href="tel:+61%20411%20558%20330" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="5">+61 411 558 330</a></span></div><div><p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt;"><br></p></div></div><div dir="ltr"><br>On 2 Nov 2018, at 11:39 am, Cole, Michael <<a href="mailto:michaelc@tnsi.com">michaelc@tnsi.com</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr">
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<p class="MsoNormal"><span style="color:#1F497D">Apparently Telstra lost their HLR connection (Jasper).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">If devices are connected, they are ok. M2M SIMs.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">If devices need to reconnect and re-authenticate, then they have a problem.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Telstra are trying to fix the connection issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-AU"> AusNOG
[<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Cole, Michael<br>
<b>Sent:</b> Friday, 2 November 2018 11:31 AM<br>
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Telstra SIM Issues. Telstra.Internet & some private APN's.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Affecting multiple customers, but not all their devices.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Looks like 3G only.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Nationwide. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Still working with Telstra.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-AU"> AusNOG
[<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Cole, Michael<br>
<b>Sent:</b> Friday, 2 November 2018 9:55 AM<br>
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> [AusNOG] Telstra SIM Issues. Telstra.Internet & some private APN's.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Anyone experiencing issues with Telstra SIMs this morning?<o:p></o:p></p>
<p class="MsoNormal">Started around 7AM Sydney time.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Affecting our Telstra private APN’s and stock Internet APN’s.<o:p></o:p></p>
<p class="MsoNormal">Intermittent. Not all devices. Some able to connect for a few minutes and then disconnect.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Telstra saying it is related to the Cloud issue….<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
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