<div dir="ltr">@Peter - Hey mate, I never said our nameservers would server records, I said the server itself would not go looking as it would assume that as it hosts the website, and has DNS records, that it itself is authoritative. This is basically how all Control Panel like systems function (cPanel, Plesk etc).<div>Our nameservers are not responding incorrectly, or at all in this circumstance, it's just the server not making a DNS query as it assumes it has that information already haha!</div><div><br></div><div>@Ian - Yeah that'll do it mate, give that a switch or hit up support and they can help sort that one out for you.<br></div><div><br></div><div>@Christopher - That's exactly what happens. It's also why our server use a resolver and don't query the same nameservers that they update, else ALL servers in that cluster would fail to get the correct address. To make clearer, (and not using the correct resolvers for privacy), our syd1 servers send their DNS records to <a href="http://ns1.syd1.hostingplatform.net.au">ns1.syd1.hostingplatform.net.au</a>, however when those same servers query DNS, they don't query <a href="http://ns1.syd1.hostingplatform.net.au">ns1.syd1.hostingplatform.net.au</a>, this ensures they all get the correct records that the rest of the world see. The sole exception, as mentioned, is that if the server hosts a specific domain, it won't do a DNS check on it externally.<br></div><div><br></div><div>I hope that helps clear it up for everyone!</div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><table cellspacing="0px">
<tbody>
<tr>
<td><img src="https://static.ventraip.com.au/email/ventraip-corporate-mail-gif.gif" alt="VentraIP Australia logo" width="55" height="55"></td>
<td style="padding-left:8px">
<p><span style="font-family:arial,helvetica,sans-serif;font-size:small;line-height:1.5"><strong>Bradley Silverman<br></strong>Technical Operations \\ VentraIP Australia<br><strong>M: </strong>+61 418 641 103 | <strong>P:</strong> +61 3 9013 8464 | <a href="https://ventraip.com.au/" target="_blank">ventraip.com.au</a></span></p>
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</table></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr">On Mon, Oct 29, 2018 at 3:05 PM Peter Fern <<a href="mailto:ausnog@0xc0dedbad.com">ausnog@0xc0dedbad.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF">
<div class="m_8311226512227269289moz-cite-prefix">This is indeed a confusing response.<br>
</div>
<div class="m_8311226512227269289moz-cite-prefix"><br>
</div>
<div class="m_8311226512227269289moz-cite-prefix">Why does your nameserver have records
for a domain it does not host? If a user has delegated their DNS
away to some other nameservers, you should not be serving any
records from your nameservers, so the described scenario should
never happen. Sounds like a problem for VentraIP to fix.<br>
</div>
<div class="m_8311226512227269289moz-cite-prefix"><br>
</div>
<div class="m_8311226512227269289moz-cite-prefix">On 29/10/18 2:38 pm, Bradley Silverman
wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Hi Matt,
<div><br>
</div>
<div>To answer your specific question, no they wouldn't.</div>
<div><br>
</div>
<div>BUT there is an exception:<br>
<br>
If your site was hosting with us it does add one small layer
of complexity, which often trips people up.</div>
<div>Servers are very arrogant, and assume they are the be all
and end all. So for instance, let's say you are using
Cloudflare as your Nameservers for <a href="http://example.com.au" target="_blank">example.com.au</a>,
and your domain is with Synergy Wholesale.</div>
<div><br>
</div>
<div>Synergy Wholesale has the nameservers:<br>
<a href="http://ns1.cloudflare.com" target="_blank">ns1.cloudflare.com</a>
(I realize that is wrong)</div>
<div><a href="http://ns2.cloudflare.com" target="_blank">ns2.cloudflare.com</a> </div>
<div><br>
</div>
<div>Cloudflare has the same nameservers plus:<br>
An A record pointing to the VentraIP Server you are on (<a href="http://s111.syd2.hostingplatform.net.au" target="_blank">s111.syd2.hostingplatform.net.au</a>)</div>
<div>A MX record pointing to Outlook 365 for your email</div>
<div><br>
</div>
<div>VentraIP on S111.syd2 has the records:<br>
An A record pointing to itself </div>
<div>A MX Record pointing to itself (the default for web hosting
generally speaking).</div>
<div><br>
</div>
<div>In this circumstance, <a href="http://S111.syd2.hostingplatform.net.au" target="_blank">S111.syd2.hostingplatform.net.au</a>
will assume it is the DNS host. The issue comes when your
website has something like a contact form, or another user
that uses VentraIP (and is on that server) tries to send an
email, it will try to deliver locally.</div>
<div>This is where Remote MX (in cPanel) comes into play, it
tells <a href="http://S111.syd2.hostingplatform.net.au" target="_blank">S111.syd2.hostingplatform.net.au</a>
that it <i>isn't</i> the email host, and to send the email
out into the world to find it's own way.</div>
<div><br>
</div>
<div>The other time this will get messy is if you have a sub
domain defined on S111.syd2 for <a href="http://test.example.com.au" target="_blank">test.example.com.au</a>
and also have an A record defined at Cloudflare pointing off
to <a href="http://otherhostingcompany.com" target="_blank">otherhostingcompany.com</a>, the rest
of the world will go to <a href="http://otherhostingcompany.com" target="_blank">otherhostingcompany.com</a>
for the domain <a href="http://test.example.com.au" target="_blank">test.example.com.au</a>, but
s111.syd2 will look at it's own subdomain for the site, only
important in cases where your website at <a href="http://example.com.au" target="_blank">example.com.au</a>
actually looks at <a href="http://test.example.com.au" target="_blank">test.example.com.au</a>.</div>
<div><br>
</div>
<div>I hope that answers it and doesn't make it more confusing
for you!</div>
<div><br>
</div>
<div>
<div>
<div dir="ltr" class="m_8311226512227269289gmail_signature" data-smartmail="gmail_signature">
<table cellspacing="0px">
<tbody>
<tr>
<td><img src="https://static.ventraip.com.au/email/ventraip-corporate-mail-gif.gif" alt="VentraIP Australia logo" width="55" height="55"></td>
<td style="padding-left:8px">
<p><span style="font-family:arial,helvetica,sans-serif;font-size:small;line-height:1.5"><strong>Bradley
Silverman<br>
</strong>Technical Operations \\ VentraIP
Australia<br>
<strong>M: </strong>+61 418 641 103 | <strong>P:</strong> +61
3 9013 8464 | <a href="https://ventraip.com.au/" target="_blank">ventraip.com.au</a></span></p>
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</tbody>
</table>
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<br>
</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Mon, Oct 29, 2018 at 11:41 AM Matt Selbst <<a href="mailto:matt.j.selbst@gmail.com" target="_blank">matt.j.selbst@gmail.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">
<div>Hey Bradley,</div>
<div><br>
</div>
<div>Thanks for your answer. So assuming I'm not using you
for DNS hosting (e.g. using a third party like CloudFlare
or AWS Route53) then would your name servers ever be
involved in DNS queries for my domain?</div>
<div><br>
</div>
-Matt<br>
<br>
<div class="gmail_quote">
<div dir="ltr">On Mon, Oct 29, 2018 at 10:13 AM Bradley
Silverman <<a href="mailto:bsilverman@staff.ventraip.com" target="_blank">bsilverman@staff.ventraip.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">Hi Matt,
<div><br>
</div>
<div>A lot of confusing answers in here, even to
me and this is my job to understand them.</div>
<div><br>
</div>
<div>To answer your exact question without filler
information:</div>
<div>Your registrar (Synergy Wholesale, TPP
Wholesale, NetRegistry) need to have the
Nameserver records (<a href="http://ns1.server.net" target="_blank">ns1.server.net</a> and
<a href="http://ns2.server.net" target="_blank">ns2.server.net</a>) for
the domain (<a href="http://Example.com.au" target="_blank">Example.com.au</a>). </div>
<div>Then your actual nameservers (<a href="http://ns1.server.net" target="_blank">ns1.server.net</a> and
<a href="http://ns2.server.net" target="_blank">ns2.server.net</a>)
actually require the exact same nameserver
records. Trust me, I have seen things go awry
when this isn't the case.</div>
<div><br>
</div>
<div>While you are technically reliant on the
root, auDA, and Affilias, all their job is to
get someones request to the .com.au namespace TO
the actual .com.au domains, and not something
you ever have to worry about.</div>
<div><br>
</div>
<div>All you need to do is make sure both your
registrar and your nameservers point to your
nameservers. Does that make sense?<br clear="all">
<div>
<div dir="ltr" class="m_8311226512227269289m_-4813597323074909736m_843416042495245178gmail_signature">
<table cellspacing="0px">
<tbody>
<tr>
<td><img src="https://static.ventraip.com.au/email/ventraip-corporate-mail-gif.gif" alt="VentraIP Australia logo" width="55" height="55"></td>
<td style="padding-left:8px">
<p><span style="font-family:arial,helvetica,sans-serif;font-size:small;line-height:1.5"><strong>Bradley
Silverman<br>
</strong>Technical Operations \\
VentraIP Australia<br>
<strong>M: </strong>+61 418 641
103 | <strong>P:</strong> +61 3
9013 8464 | <a href="https://ventraip.com.au/" target="_blank">ventraip.com.au</a></span></p>
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</div>
</div>
<br>
</div>
</div>
</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Mon, Oct 29, 2018 at 6:16 AM Matt
Selbst <<a href="mailto:matt.j.selbst@gmail.com" target="_blank">matt.j.selbst@gmail.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Right, so for the sake of clarity as
I understand it from the responses - I'm reliant
on root, auDA and Afilias name servers but NOT my
registrar e.g. Synergy Wholesale, TPP Wholesale,
NetRegistry etc....<br>
<br>
<div class="gmail_quote">
<div dir="ltr">On Mon, Oct 29, 2018 at 5:59 AM
Peter Fern <<a href="mailto:ausnog@0xc0dedbad.com" target="_blank">ausnog@0xc0dedbad.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">On 28/10/18 11:58 pm,
Chad Kelly wrote:<br>
> On 10/28/2018 11:10 PM, <a href="mailto:ausnog-request@lists.ausnog.net" target="_blank">ausnog-request@lists.ausnog.net</a>
wrote:<br>
><br>
>> The original post was asking if the
registrar is relied upon here <br>
>> (and the answer is no).<br>
> But the nameservers themselves still need
to be listed at the <br>
> registrar level so that they can be found
on the public internet. <br>
> Otherwise you run into issues with dns
lookups and them not being able <br>
> to resolve your dns correctly.<br>
> They call this having registry hosts.<br>
><br>
<br>
registrar != registry<br>
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