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<p class="MsoNormal">Glad that started after we sold them …<o:p></o:p></p>
<p class="MsoNormal">Have emailed the service desk manager to suggest they might want to look into that.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">--<o:p></o:p></p>
<p class="MsoNormal">Chris | CTO<o:p></o:p></p>
<p class="MsoNormal">Inabox / Telcoinabox<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style=margin-left:36.0pt><b><span lang="EN-US">From:</span></b><span lang="EN-US"> AusNOG <ausnog-bounces@lists.ausnog.net>
<b>On Behalf Of </b>Mark Newton<br/>
<b>Sent:</b> Monday, 1 October 2018 8:45 AM<br/>
<b>To:</b> ausnog@lists.ausnog.net<br/>
<b>Subject:</b> [AusNOG] Fwd: What I can do to help./Ticket#8816259/Req Scheduling<o:p></o:p></span></p>
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<p class="MsoNormal" style=margin-left:36.0pt><o:p> </o:p></p>
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<p class="MsoNormal" style=margin-left:36.0pt>Seriously?<o:p></o:p></p>
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<p class="MsoNormal" style=margin-left:36.0pt><o:p> </o:p></p>
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   - mark<br/>
<br/>
<br/>
Begin forwarded message:<o:p></o:p></p>
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<b>From:</b> Anittel Service Team <<a href="mailto:service@anittel.com.au">service@anittel.com.au</a>><br/>
<b>Date:</b> 1 October 2018 at 7:53:27 am ACST<br/>
<b>To:</b> <<a href="mailto:newton@atdot.dotat.org">newton@atdot.dotat.org</a>><br/>
<b>Subject:</b> <b>Re: [AusNOG] What I can do to help./Ticket#8816259/Req Scheduling</b><o:p></o:p></p>
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--REPLY above this line to respond--<o:p></o:p></p>
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<p class="MsoNormal" style=line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><img border="0" width="19" height="66" style="width:.1979in;height:.6875in" id="_x0000_i1025" src='http://service.anittel.com.au/_et/images/spacer.gif' /><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><img border="0" width="448" height="83" style="width:4.6666in;height:.8645in" id="_x0000_i1028" src='http://service.anittel.com.au/_et/images/newServiceHeading.png' /><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><a href="http://www.anittel.com.au"><span style=text-decoration:none><img border="0" width="249" height="83" style="width:2.5937in;height:.8645in" id="_x0000_i1029" src='http://service.anittel.com.au/_et/images/requestAnittelLogo.png' /></span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style=margin-bottom:12.0pt;line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>Your service request has been received by the Anittel Service Team for review and scheduling. Work will be performed
 for the user listed below. Please contact us if any of the details are incorrect.</span><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>Name:</span></strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>Company:</span></strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>CatchAllforemailconnector</span><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>Phone:</span></strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>Ticket Number:</span></strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>8816259</span><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>Status:</span></strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>Req Scheduling</span><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<strong><span style=font-family:"Verdana",sans-serif>Summary:</span></strong><b><br/>
</b>[AusNOG] What I can do to help.</span><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black><img border="0" width="21" height="66" style="width:.2187in;height:.6875in" id="_x0000_i1032" src='http://service.anittel.com.au/_et/images/spacer.gif' /></span><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black><img border="0" width="21" height="58" style="width:.2187in;height:.6041in" id="_x0000_i1033" src='http://service.anittel.com.au/_et/images/Service-Ticket-Design_15.png' /></span><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>You will receive updates as your request progresses through the resolution process. Alternatively, you can access more information, including
 the current status of your request by clicking on the View button below.</span><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal" style=line-height:0%><a href="mailto:service@anittel.com.au"><span style=color:black;text-decoration:none><img border="0" width="228" height="128" style="width:2.375in;height:1.3333in" id="_x0000_i1034" src='http://service.anittel.com.au/_et/ServiceDesk/images/serviceNew.png' /></span></a><o:p></o:p></p>
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<p class="MsoNormal" style=line-height:0%><a href="https://service.anittel.com.au/support/index.htm?company=Anittel&goto=8816259"><span style=color:black;text-decoration:none><img border="0" width="233" height="128" style="width:2.427in;height:1.3333in" id="_x0000_i1035" src='http://service.anittel.com.au/_et/ServiceDesk/images/serviceView.png' /></span></a><o:p></o:p></p>
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<p class="MsoNormal" style=line-height:0%><a href="http://service.anittel.com.au/help"><span style=color:black;text-decoration:none><img border="0" width="236" height="128" style="width:2.4583in;height:1.3333in" id="_x0000_i1036" src='http://service.anittel.com.au/_et/ServiceDesk/images/serviceHelp.png' /></span></a><o:p></o:p></p>
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<p class="MsoNormal" style=line-height:13.5pt><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p> </o:p></span></p>
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<p class="MsoNormal"><strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>Phone:</span></strong><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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<p class="MsoNormal"><span style=font-size:8.5pt;font-family:"Verdana",sans-serif;color:black>1300 10 11 12</span><span style=font-size:8.5pt;font-family:"Verdana",sans-serif><o:p></o:p></span></p>
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