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<p class="MsoNormal">Hi All,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wondering if anyone from Telstra is able to assist, currently in hour 9 of a fault with a Telstra wholesale ethernet MLL service, service was apparently protected, but is not.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Telstra Wholesale Network Team is now advising they’re ordering replacement equipment from the vendor and cant give us an ETA on when they expect to receive equipment.<o:p></o:p></p>
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<p class="MsoNormal">They’re suggesting it’s a failure with an NTU on-site, I suspect it’s a configuration error as they’ve been making changes to the service and suddenly we could see a small amount of (under 1mbps) traffic active.<o:p></o:p></p>
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<p class="MsoNormal">Any help appreciated, getting nowhere with the off-shore wholesale support staff.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards,<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:#1F497D;mso-fareast-language:EN-AU">Daniel Hooper</span></b><span style="color:#1F497D;mso-fareast-language:EN-AU"> |
</span><span style="color:#7F7F7F;mso-fareast-language:EN-AU">Network Manager | Goldnet | ph +61 8 9080 5111 | fax +61 8 9021 0222 | Shop 1, 97 Forrest St, Kalgoorlie WA 6430 | PO Box 2080, Kardinya WA 6150 |
<a href="mailto:dhooper@gold.net.au"><span style="color:blue">dhooper@gold.net.au</span></a></span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
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