<div dir="ltr">i've had reports of dropouts from one of our (small) contact centres based in sydney but all our other states are fine - we use a common Telstra SIP gateway and the calls we've had issues with seem specific to the Sydney SIP trunk, with the Sydney based DIDs, DIDs from other states on the Sydney SIP trunk seem fine and all calls out the Melbourne trunk seem fine.<div><br></div><div>i'm making a wild assumption that the issues are related at the moment.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, May 1, 2018 at 3:20 PM, simon thomason <span dir="ltr"><<a href="mailto:sapage@sapage.net" target="_blank">sapage@sapage.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">We are having issue with some of our 13 00 numbers but it seems to be intermittent. </div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><div class="gmail_quote">On Tue, May 1, 2018 at 3:04 PM, Evan Dent <span dir="ltr"><<a href="mailto:evan@evandent.com" target="_blank">evan@evandent.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">
<span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">I'm having no issues with Volte or Wifi calling.</span>
<br></div><div class="m_8210563510233002016HOEnZb"><div class="m_8210563510233002016h5"><div class="gmail_extra"><br><div class="gmail_quote">On Tue, May 1, 2018 at 2:27 PM, Brad Peczka <span dir="ltr"><<a href="mailto:brad@bradpeczka.com" target="_blank">brad@bradpeczka.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr" style="font-size:12pt;color:#000000;background-color:#ffffff;font-family:Calibri,Arial,Helvetica,sans-serif">
<p>I guess this is what happens when you roll back the per-state-core model to just... two?<br>
</p>
<p><br>
</p>
<p>Regards,<br>
</p>
<p>-Brad.<br>
</p>
<p><br>
</p>
<div style="color:rgb(33,33,33)">
<hr style="display:inline-block;width:98%">
<div id="m_8210563510233002016m_2739922440978598354m_-6078577204996637800divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.n<wbr>et</a>> on behalf of Dave Browning <<a href="mailto:dave@sentrian.com.au" target="_blank">dave@sentrian.com.au</a>><br>
<b>Sent:</b> Tuesday, 1 May 2018 12:52 PM<div><div class="m_8210563510233002016m_2739922440978598354h5"><br>
<b>To:</b> <a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Telstra Mobiles out</div></div></font>
<div> </div>
</div><div><div class="m_8210563510233002016m_2739922440978598354h5">
<div>
<div style="font-family:'Calibri','Calibri';font-size:11pt">
<div style="word-wrap:break-word;line-break:after-white-space">
<div>From the TW portal;</div>
<div><br>
</div>
Title:Converged Core Services impacted in National, NAT<br>
Event Number:409629<br>
Severity Level:1<br>
Status:Open<br>
Incident started:01/05/18 13:03 EST<br>
Last updated:01/05/18 14:12 EST<br>
Resolved:<br>
Closed:<br>
Products Affected:Converged Core<br>
State:NAT<br>
Location:National<br>
Description:[RES_DETAIL]<br>
Update History:Converged Core fault under investigation<br>
<div>
<hr style="border:none;border-top:solid #b5c4df 1.0pt;padding:0 0 0 0;margin:10px 0 5px 0">
<span id="m_8210563510233002016m_2739922440978598354m_-6078577204996637800RwhHeaderAttributes"><font face="Helvetica" size="4" color="#000000" style="font:13.0px Helvetica;color:#000000"><b>From:</b> Christopher Hawker [<a href="mailto:me@chrishawker.com.au" target="_blank">mailto:me@chrishawker.com.au</a>]</font></span><br>
<span><font face="Helvetica" size="4" color="#000000" style="font:13.0px Helvetica;color:#000000"><b>Sent:</b> May 1, 2018 at 2:48:24 PM GMT+10</font></span><br>
<span><font face="Helvetica" size="4" color="#000000" style="font:13.0px Helvetica;color:#000000"><b>To:</b> Joe Myatt <<a href="mailto:sjmyatt@gmail.com" target="_blank">sjmyatt@gmail.com</a>>,
<a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a> <<a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a>></font></span><br>
<span><font face="Helvetica" size="4" color="#000000" style="font:13.0px Helvetica;color:#000000"><b>Subject:</b> Re: [AusNOG] Telstra Mobiles out</font></span><br>
<div></div>
<br class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-interchange-newline">
<div>
<div id="m_8210563510233002016m_2739922440978598354m_-6078577204996637800divtagdefaultwrapper" dir="ltr" style="font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:12pt;font-family:Calibri,Helvetica,sans-serif">
<div style="margin-top:0px;margin-bottom:0px">I have tried it on a burner phone and it has the same issue.</div>
<div style="margin-top:0px;margin-bottom:0px"><br>
</div>
<div style="margin-top:0px;margin-bottom:0px">CH.</div>
</div>
<hr style="font-family:Helvetica;font-size:12px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;display:inline-block;width:1177.953125px">
<span style="font-family:Helvetica;font-size:12px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;display:inline!important"></span>
<div id="m_8210563510233002016m_2739922440978598354m_-6078577204996637800divRplyFwdMsg" dir="ltr" style="font-family:Helvetica;font-size:12px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<font face="Calibri, sans-serif" style="font-size:11pt"><b>From:</b><span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span>AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.n<wbr>et</a>> on behalf of Joe Myatt <<a href="mailto:sjmyatt@gmail.com" target="_blank">sjmyatt@gmail.com</a>><br>
<b>Sent:</b><span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span>Tuesday, May 1, 2018 2:45:31 PM<br>
<b>To:</b><span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br>
<b>Subject:</b><span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span>Re: [AusNOG] Telstra Mobiles out</font>
<div> </div>
</div>
<div style="font-family:Helvetica;font-size:12px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<div dir="ltr">if you turn 4G off under Mobile Data Options (iphone) it resumes working.</div>
<br>
<div class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800x_gmail_quote">
<div dir="ltr">On Tue, 1 May 2018 at 14:44, Daniel Watson <<a href="mailto:daniel.watson@zax.com.au" target="_blank">daniel.watson@zax.com.au</a>> wrote:<br>
</div>
<blockquote class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800x_gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex">
<div lang="EN-AU">
<div class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800x_m_-6891923798178508386WordSection1">
<div style="margin-top:0px;margin-bottom:0px"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Also did some testing, work colleague just does nothing, However my mother is on Aldi whom I believe runs
through Telstra Network and her’s is working fine..<u></u><u></u></span></div>
<div style="margin-top:0px;margin-bottom:0px"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></div>
<div style="margin-top:0px;margin-bottom:0px"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Daniel Watson </span></b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">| <b>Network
Administrator</b></span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></div>
<div style="margin-top:0px;margin-bottom:0px"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Zax Amusements</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></div>
<div style="margin-top:0px;margin-bottom:0px"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">P</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> <a href="tel:03%209676%209190" target="_blank">03
9676 9190</a><u></u><u></u></span></div>
<div style="margin-top:0px;margin-bottom:0px"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a>265 Ingles St, Port Melbourne VIC 3207</a></span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></div>
<div style="margin-top:0px;margin-bottom:0px"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="mailto:daniel.watson@zax.com.au" target="_blank">daniel.watson@zax.com.au</a> | <a href="http://www.zax.com.au/" target="_blank">www<wbr>.zax.com.au</a></span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></div>
<div style="margin-top:0px;margin-bottom:0px"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></div>
<div style="margin-top:0px;margin-bottom:0px"><b><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif"><span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span>AusNOG
[mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.a<wbr>usnog.net</a>]<span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span><b>On Behalf Of<span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span></b>Scott Wilson<br>
<b>Sent:</b><span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span>Tuesday, 1 May 2018 2:42 PM<br>
<b>To:</b><span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span>Andrew Yager <<a href="mailto:andrew@rwts.com.au" target="_blank">andrew@rwts.com.au</a>><br>
<b>Cc:</b><span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span><a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b><span class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800Apple-converted-space"> </span>Re: [AusNOG] Telstra Mobiles out<u></u><u></u></span></div>
<div style="margin-top:0px;margin-bottom:0px"><u></u> <u></u></div>
<div>
<div style="margin-top:0px;margin-bottom:0px">just did some testing - I was able to hit our 1300 number, but mobile-to-mobile calls to a colleague went straight to voicemail.<u></u><u></u></div>
</div>
<div>
<div style="margin-top:0px;margin-bottom:0px"><u></u> <u></u></div>
<div>
<div style="margin-top:0px;margin-bottom:0px">On 1 May 2018 at 14:38, Andrew Yager <<a href="mailto:andrew@rwts.com.au" target="_blank">andrew@rwts.com.au</a>> wrote:<u></u><u></u></div>
<blockquote style="border-style:none none none solid;border-left-width:1pt;border-left-color:rgb(204,204,204);padding:0cm 0cm 0cm 6pt;margin-left:4.8pt;margin-right:0cm">
<div>
<div style="margin-top:0px;margin-bottom:0px">Hey,<u></u><u></u></div>
<div>
<div style="margin-top:0px;margin-bottom:0px"><u></u> <u></u></div>
</div>
<div>
<div style="margin-top:0px;margin-bottom:0px">Just in case you didn't know, Telstra Mobile is out, no inbound our outbound calls. Looks like it started around 1:50pm.<u></u><u></u></div>
</div>
<div>
<div style="margin-top:0px;margin-bottom:0px"><u></u> <u></u></div>
</div>
<div>
<div style="margin-top:0px;margin-bottom:0px">Thanks,<u></u><u></u></div>
</div>
<div>
<div style="margin-top:0px;margin-bottom:0px">Andrew<u></u><u></u></div>
</div>
</div>
<p class="m_8210563510233002016m_2739922440978598354m_-6078577204996637800x_MsoNormal" style="margin-top:0px;margin-bottom:12pt"><br>
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