<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">
<div class=""><br class="">
</div>
<div class="">Morning all,</div>
<div class=""><br class="">
</div>
<div class="">Over the last few months we have seen a gradual increase in postings that are not related to network operations. Topics like end-user questions about their NBN installations, managed IT providers looking for help with a client’s bounced emails,
ISP customers looking for an informal support channel, people chasing outage details for their office broadband connection. While the collected participants of this list may certainly be able to help with those things that is not the purpose of this list.</div>
<div class=""><br class="">
</div>
<div class="">The increase in non-operational content is causing some of our target audience, Australia's service provider engineers, to unsubscribe and that’s a problem for us. There are other end-user focused mailing lists and forums available to discuss
end-user matters. The content on this list should relate to <b class="">operating</b> a network, not using one.</div>
<div class=""><br class="">
</div>
<div class="">Before you post, please ask yourself whether your email is appropriate for this list. Are you an “internet infrastructure related service provider”? Do you run a service provider network, or a data centre, or a hosting platform, or a VoIP service?
If it’s a client network issue, does it relate to an entity that connects through your network to other services such as the Internet? If it’s related to email do you operate the mail servers that are used by your clients? If it’s a last-mile service outage
does it relate to tails that you buy wholesale? If you can’t say yes to the questions above, then Whirlpool or other such end-user forums would be more appropriate.</div>
<div class=""><br class="">
</div>
<div class="">The Charter of the mailing list is available from our web site at </div>
<div class=""><br class="">
</div>
<div class=""><span class="Apple-tab-span" style="white-space: pre;"></span><a href="http://www.ausnog.net/mailing_list/charter" class="">http://www.ausnog.net/mailing_list/charter</a></div>
<div class=""><br class="">
</div>
<div class="">The introductory section is reproduced below. We encourage everyone one to gain value from this mailing list by using it for it’s intended purpose. </div>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class="">Thanks</div>
<div class=""><br class="">
</div>
<div class="">David, on behalf of the AusNOG Board</div>
<div class="">…</div>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class="">The AusNOG mailing list has been established to provide a forum for<br class="">
the exchange of technical information, the discussion of specific<br class="">
implementation issues that require cooperation among internet<br class="">
infrastructure related service providers (eg ISP/ASP/DC etc), the<br class="">
discussion of technically focused operational issues, and the discussion<br class="">
of technical issues relating to provision of internet services and the<br class="">
various infrastructure related services in the telecommunications<br class="">
industry.<br class="">
<br class="">
This is NOT a forum for journalists to pick up leads, sales people to<br class="">
sell things, end-users to pester their ISP, or bush lawyers to posit<br class="">
their beliefs. Such behaviour will not be tolerated (see "Moderation"<br class="">
below).</div>
</body>
</html>