<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Then perhaps you need to talk to your aggregator, who does have telemetry available, and who you’re already paying for service, and who can give you availability data without inviting NBNCo to play in the retail market.<div><br></div><div>The NBN mess is the <i>result</i> of the ugly Australian tendency to go running behind the Government’s apron strings every time anyone has a problem with anything, instead of solving the problem yourself. Asking for more government “assistance” isn’t likely to result in a better outcome. </div><div><br></div><div>They’ve already shown that they don’t know how to produce good outcomes, and it’s a bit weird to expect that they’d suddenly learn for this one specific instance.</div><div><br></div><div><br></div><div> - mark<br><br><div id="AppleMailSignature">--<div>Tiny screen, imaginary keyboard.</div><div><br></div></div><div><br>On 2 Jan 2018, at 10:59, <a href="mailto:mike@ozonline.com.au">mike@ozonline.com.au</a> wrote:<br><br></div><blockquote type="cite"><div><span></span><br><span>Quoting Mark Newton <<a href="mailto:newton@atdot.dotat.org">newton@atdot.dotat.org</a>>:</span><br><span></span><br><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>On 22 Dec 2017, at 10:36 AM, <a href="mailto:mike@ozonline.com.au">mike@ozonline.com.au</a> wrote:</span><br></blockquote><blockquote type="cite"><blockquote type="cite"><span></span><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><span>Here's an idea,</span><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><span></span><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><span>Why doesn't the ACMA require NBN to provide a service status page that</span><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><span>an NBN user can key their address into and it shows :-</span><br></blockquote></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>You’re a service provider.</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>Do you really want NBNco playing in your patch?</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>Surely you have enough telemetry to supply that information to your users without NBNco’s continued involvement?</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span> - mark</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><span>Mark,</span><br><span></span><br><span>As a customer of a wholesale aggregator we have no means of knowing</span><br><span>if any given CVC is congested.</span><br><span></span><br><span>Worse, we have no visibility into NBN's network.</span><br><span></span><br><span>We think information on both would be most helpful to both the customer and ourselves.</span><br><span></span><br><span>- Michael.</span><br><span></span><br><span></span><br><span></span><br><span></span><br><span></span><br></div></blockquote></div></body></html>