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<div style="direction:ltr">Hi Ross,</div>
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<div style="direction:ltr">Generally POTS numbers are in purgatory for 5 years before being recycled. That’s about all I know with regards to the number itself, but cannot advise about the possibility of getting it back. It might be a case of “escalate until
someone tells you one way or the other”. Wish I could be more helpful.</div>
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<div style="direction:ltr">Kind regards,</div>
<div style="direction:ltr">Rory</div>
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> AusNOG <ausnog-bounces@lists.ausnog.net> on behalf of Ross Wheeler <ausnog@rossw.net><br>
<b>Sent:</b> Tuesday, November 28, 2017 1:26:23 PM<br>
<b>To:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> [AusNOG] Recovering "disconnected" POTS number??</font>
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Just had a call from an old ISP friend.<br>
He has a quite upset customer of 20 odd years who has (reason not <br>
currently known) had their business telephone disconnected this morning.<br>
<br>
I was not disconnected for non-payment, I get the impression it's <br>
something to do with nbn. The cause is largely unimportant...<br>
<br>
They've been on to telstra to try to at least have the number diverted to <br>
a mobile - but the word just back is that because it's been "disconnected" <br>
they can't (won't?) do it.<br>
<br>
I dare say we can't port it out either.<br>
<br>
Nobody I've been able to talk to has had any idea how to recover the <br>
number. My guess is it is now in some embargo state before going "up for <br>
grabs". Problem is that it's a family business that's been going forever, <br>
the number is well known in their area - advertising, cards, white and <br>
yellow pages, peoples phones, etc. They'd REALLY like to get it back.<br>
<br>
I can't believe it isn't possible, so obviously it's a case of talking to <br>
the right people to make it happen. I don't know who "the right people" <br>
might be, or what magic incantations might need to be uttered. Are any of <br>
the good people here able to offer some meaningful advice?<br>
<br>
TIA,<br>
R.<br>
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