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<p><span style="font-size: 11pt; color: #000000; font-family: Calibri,sans-serif;">2 * * *<br /> 3 203-219-166-130.static.tpgi.com.au (203.219.166.130) 26.879 ms 27.594 ms 29.014 ms<br /> 4 203-26-22-113.static.tpgi.com.au (203.26.22.113) 47.850 ms 47.853 ms 50.443 ms<br /> 5 203-219-107-86.static.tpgi.com.au (203.219.107.86) 52.731 ms 53.360 ms 53.368 ms<br /> 6 203-219-35-132.static.tpgi.com.au (203.219.35.132) 47.058 ms 42.258 ms 42.226 ms<br /> 7 202.7.171.78 (202.7.171.78) 41.004 ms 36.557 ms 35.921 ms<br /> 8 ae1-0.syd03-96cbe-1b.ntwk.msn.net (204.152.140.113) 35.312 ms 35.283 ms 34.569 ms<br /> 9 104.44.236.54 (104.44.236.54) 37.732 ms 35.199 ms 36.570 ms<br /></span></p>
<p><span style="font-size: 11pt; color: #000000; font-family: Calibri,sans-serif;"><strong> </strong></span></p>
<p>On 27/11/2017 21:27, Nathan Collins wrote:</p>
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<p style="margin-top: 0; margin-bottom: 0;">Faults don't want to hear anything about it, they attributed the latency to high bandwidth usage on the end user's connection.</p>
<p style="margin-top: 0; margin-bottom: 0;"> </p>
<p style="margin-top: 0; margin-bottom: 0;">Hoping a TPG engineer is on-list and can help push it through the first level support hurdle.</p>
<p style="margin-top: 0; margin-bottom: 0;"> </p>
<p style="margin-top: 0; margin-bottom: 0;">I just returned home today and was able to test from my TPG FTTN connection, same result - so definitely not isolated to a particular customer as support are claiming.</p>
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<div> 1 192.168.1.1 (192.168.1.1) 3.554 ms 1.883 ms 2.319 ms<br /> 2 10.20.22.239 (10.20.22.239) 9.881 ms 9.405 ms 11.051 ms<br /> 3 cbr-apt-mar-csw2-te-1-8.tpgi.com.au (203.213.56.33) 15.134 ms 15.096 ms 14.004 ms<br /> 4 cbr-apt-mar-crt1-ge-2-0-0.tpgi.com.au (203.219.106.101) 15.132 ms 13.752 ms 13.580 ms<br /> 5 syd-sot-ken-crt1-te-gi-0-4-0-9.tpgi.com.au (203.219.106.113) 15.764 ms 20.028 ms 16.308 ms<br /> 6 203-219-107-82.static.tpgi.com.au (203.219.107.82) 19.769 ms 20.863 ms 16.373 ms<br /> 7 203-219-35-196.static.tpgi.com.au (203.219.35.196) 16.174 ms 15.188 ms 15.764 ms<br /> 8 202.7.171.78 (202.7.171.78) 130.289 ms 128.093 ms 129.700 ms<br /> 9 ae1-0.syd03-96cbe-1b.ntwk.msn.net (204.152.140.113) 129.323 ms<br /> ae11-0.syd03-96cbe-1b.ntwk.msn.net (104.44.226.159) 129.472 ms 130.187 ms<br /> 10 104.44.236.54 (104.44.236.54) 130.487 ms 130.348 ms 130.364 ms</div>
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<div>-- <br />
<p>Kind Regards,</p>
<p>Noel Butler</p>
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