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<p style="margin-top:0; margin-bottom:0">Faults don't want to hear anything about it, they attributed the latency to high bandwidth usage on the end user's connection.</p>
<p style="margin-top:0; margin-bottom:0"><br>
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<p style="margin-top:0; margin-bottom:0">Hoping a TPG engineer is on-list and can help push it through the first level support hurdle.</p>
<p style="margin-top:0; margin-bottom:0"><br>
</p>
<p style="margin-top:0; margin-bottom:0">I just returned home today and was able to test from my TPG FTTN connection, same result - so definitely not isolated to a particular customer as support are claiming.</p>
<p style="margin-top:0; margin-bottom:0"><br>
</p>
<p style="margin-top:0; margin-bottom:0"></p>
<div> 1 192.168.1.1 (192.168.1.1) 3.554 ms 1.883 ms 2.319 ms<br>
2 10.20.22.239 (10.20.22.239) 9.881 ms 9.405 ms 11.051 ms<br>
3 cbr-apt-mar-csw2-te-1-8.tpgi.com.au (203.213.56.33) 15.134 ms 15.096 ms 14.004 ms<br>
4 cbr-apt-mar-crt1-ge-2-0-0.tpgi.com.au (203.219.106.101) 15.132 ms 13.752 ms 13.580 ms<br>
5 syd-sot-ken-crt1-te-gi-0-4-0-9.tpgi.com.au (203.219.106.113) 15.764 ms 20.028 ms 16.308 ms<br>
6 203-219-107-82.static.tpgi.com.au (203.219.107.82) 19.769 ms 20.863 ms 16.373 ms<br>
7 203-219-35-196.static.tpgi.com.au (203.219.35.196) 16.174 ms 15.188 ms 15.764 ms<br>
8 202.7.171.78 (202.7.171.78) 130.289 ms 128.093 ms 129.700 ms<br>
9 ae1-0.syd03-96cbe-1b.ntwk.msn.net (204.152.140.113) 129.323 ms<br>
ae11-0.syd03-96cbe-1b.ntwk.msn.net (104.44.226.159) 129.472 ms 130.187 ms<br>
10 104.44.236.54 (104.44.236.54) 130.487 ms 130.348 ms 130.364 ms</div>
<br>
<p></p>
<p style="margin-top:0; margin-bottom:0">Cheers,</p>
<p style="margin-top:0; margin-bottom:0">N</p>
<p style="margin-top:0; margin-bottom:0"><br>
</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Trent Farrell <tbflists@gmail.com><br>
<b>Sent:</b> Monday, 27 November 2017 8:10:57 PM<br>
<b>To:</b> Dibbles<br>
<b>Cc:</b> Nathan Collins; AusNOG Mailing List<br>
<b>Subject:</b> Re: [AusNOG] High latency between TPG AS7545 and Microsoft AS8075</font>
<div> </div>
</div>
<div>
<div dir="ltr">This generally happens when their SYD peering session drops (or you aren't being announced out of SYD any more). TPG faults should be able to fix.</div>
<div class="x_gmail_extra"><br>
<div class="x_gmail_quote">On Mon, Nov 27, 2017 at 6:12 PM, Dibbles <span dir="ltr">
<<a href="mailto:dibbles87@gmail.com" target="_blank">dibbles87@gmail.com</a>></span> wrote:<br>
<blockquote class="x_gmail_quote" style="margin:0 0 0 .8ex; border-left:1px #ccc solid; padding-left:1ex">
<div dir="ltr">Also experiencing the same issue on the same IP address from Newcastle area on NBN.<br>
<br>
Tracing route to 104.44.236.54 over a maximum of 30 hops<br>
<br>
1 <1 ms <1 ms <1 ms 192.168.0.1<br>
2 6 ms 6 ms 5 ms 10.20.22.119<br>
3 6 ms 8 ms 6 ms <a href="http://syd-gls-har-crt1-he-0-3-0-3.tpgi.com.au" target="_blank">
syd-gls-har-crt1-he-0-3-0-3.<wbr>tpgi.com.au</a> [203.221.3.65]<br>
4 14 ms 14 ms 7 ms <a href="http://syd-sot-ken-crt1-he-0-3-0-0.tpgi.com.au" target="_blank">
syd-sot-ken-crt1-he-0-3-0-0.<wbr>tpgi.com.au</a> [202.7.162.74]<br>
5 13 ms 12 ms 17 ms <a href="http://203-219-35-132.static.tpgi.com.au" target="_blank">
203-219-35-132.static.tpgi.<wbr>com.au</a> [203.219.35.132]<br>
6 120 ms 135 ms 120 ms 202.7.171.78<br>
7 126 ms 124 ms 122 ms <a href="http://ae1-0.syd03-96cbe-1b.ntwk.msn.net" target="_blank">
ae1-0.syd03-96cbe-1b.ntwk.msn.<wbr>net</a> [204.152.140.113]<br>
8 125 ms 121 ms 122 ms 104.44.236.54<br>
<br>
Trace complete.<br>
</div>
<div class="x_gmail_extra"><br>
<div class="x_gmail_quote">
<div>
<div class="x_h5">On 27 November 2017 at 16:13, Nathan Collins <span dir="ltr"><<a href="mailto:nathan@mailsecured.com.au" target="_blank">nathan@mailsecured.com.au</a>></span> wrote:<br>
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<blockquote class="x_gmail_quote" style="margin:0 0 0 .8ex; border-left:1px #ccc solid; padding-left:1ex">
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<div class="x_h5">
<div dir="ltr">
<div id="x_m_5440433457901025973m_-5413454033722449576divtagdefaultwrapper" dir="ltr" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, Helvetica, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;">
<p>Hi all,</p>
<p><br>
</p>
<p>Just wondering if anyone is seeing the same or has any pointers on escalation as TPG frontline support want no bar of it.</p>
<p><br>
</p>
<p>I have a couple of users complaining about high latency when accessing some MS hosted game servers (<span>Rainbow Six Siege) </span>from TPG ASDL2 tails in the ACT. The latency is high enough for the game to force them on to a SE Asia server.</p>
<p><br>
</p>
<p>A sample trace is below:</p>
<p><br>
</p>
<p></p>
<span style="font-size:12pt">1 1 ms <1 ms <1 ms DSL-AC68R-6208 [192.168.1.1]</span><br>
<span style="font-size:12pt">2 25 ms 26 ms 26 ms 10.20.23.251</span><br>
<span style="font-size:12pt">3 30 ms 30 ms 30 ms <a href="http://203-213-56-193.tpgi.com.au" target="_blank">
203-213-56-193.tpgi.com.au</a> [203.213.56.193]</span><br>
<span style="font-size:12pt">4 31 ms 31 ms 30 ms <a href="http://cbr-apt-mar-crt1-ge-2-0-0.tpgi.com.au" target="_blank">
cbr-apt-mar-crt1-ge-2-0-0.tpgi<wbr>.com.au</a> [203.219.106.101]</span><br>
<span style="font-size:12pt">5 32 ms 31 ms 31 ms <a href="http://syd-sot-ken-crt1-te-gi-0-4-0-9.tpgi.com.au" target="_blank">
syd-sot-ken-crt1-te-gi-0-4-0-9<wbr>.tpgi.com.au</a> [203.219.106.113]</span><br>
<span style="font-size:12pt">6 34 ms 31 ms 38 ms <a href="http://203-219-107-82.static.tpgi.com.au" target="_blank">
203-219-107-82.static.tpgi.com<wbr>.au</a> [203.219.107.82]</span><br>
<span style="font-size:12pt">7 30 ms 31 ms 31 ms <a href="http://203-219-35-132.static.tpgi.com.au" target="_blank">
203-219-35-132.static.tpgi.com<wbr>.au</a> [203.219.35.132]</span><br>
<span style="font-size:12pt">8 144 ms 145 ms 144 ms 202.7.171.78</span><br>
<span style="font-size:12pt">9 154 ms 145 ms 145 ms <a href="http://ae11-0.syd03-96cbe-1b.ntwk.msn.net" target="_blank">
ae11-0.syd03-96cbe-1b.ntwk.msn<wbr>.net</a> [104.44.226.159]</span>
<div><span style="font-size:12pt"></span><span style="font-size:12pt">10 145 ms 145 ms 145 ms 104.44.236.54</span>
<div></div>
<div><br>
</div>
<div>High latency seems introduced between hops 8 and 9<span></span></div>
<div><br>
</div>
<div>A sample from Telstra is below for comparison, hops 7 and 8 look quite normal when traffic traverses from Telstra to <span>AS8075</span></div>
<div><br>
</div>
<span style="font-size:12pt">1 <1 ms <1 ms <1 ms 192.168.1.254</span><br>
<span style="font-size:12pt">2 20 ms 22 ms 19 ms <a href="http://gw1.act.asp.telstra.net" target="_blank">
gw1.act.asp.telstra.net</a> [203.45.244.1]</span><br>
<span style="font-size:12pt">3 21 ms 23 ms 32 ms <a href="http://tengigabitethernet0-8-0-2.civ-core2.canberra.telstra.net" target="_blank">
tengigabitethernet0-8-0-2.civ-<wbr>core2.canberra.telstra.net</a> [203.50.10.129]</span><br>
<span style="font-size:12pt">4 28 ms 32 ms 27 ms <a href="http://bundle-ether15.chw-core10.sydney.telstra.net" target="_blank">
bundle-ether15.chw-core10.sydn<wbr>ey.telstra.net</a> [203.50.6.81]</span><br>
<span style="font-size:12pt">5 26 ms 26 ms 25 ms <a href="http://bundle-ether1.chw-edge901.sydney.telstra.net" target="_blank">
bundle-ether1.chw-edge901.sydn<wbr>ey.telstra.net</a> [203.50.11.99]</span><br>
<span style="font-size:12pt">6 60 ms 25 ms 25 ms <a href="http://bundle-ether2.ken-edge901.sydney.telstra.net" target="_blank">
bundle-ether2.ken-edge901.sydn<wbr>ey.telstra.net</a> [203.50.11.102]</span><br>
<span style="font-size:12pt">7 25 ms 25 ms 25 ms <a href="http://mic1909400.lnk.telstra.net" target="_blank">
mic1909400.lnk.telstra.net</a> [139.130.58.222]</span><br>
<span style="font-size:12pt">8 38 ms 34 ms 32 ms <a href="http://ae11-0.syd03-96cbe-1b.ntwk.msn.net" target="_blank">
ae11-0.syd03-96cbe-1b.ntwk.msn<wbr>.net</a> [104.44.226.159]</span><br>
<span style="font-size:12pt">9 25 ms 26 ms 25 ms 104.44.236.54</span><br>
<div>
<div>10 * * * Request timed out.</div>
</div>
<div>
<div></div>
<br>
</div>
<div>Cheers,</div>
<div>N</div>
<p></p>
</div>
</div>
</div>
<br>
</div>
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