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<p class="MsoNormal">I have signed up for NBN in the last few weeks at home. We signed up with one RSP, and Telstra a few days later.<o:p></o:p></p>
<p class="MsoNormal">Being an HFC area, each ISP needed to book an appointment for installation. Despite placing the order nearly a week later, Telstra managed to get their appointment a full week faster.<o:p></o:p></p>
<p class="MsoNormal">It sure does feel like this field is tilted…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Of course neither appointment was able to get us connected first go, but that’s a story for another time…<o:p></o:p></p>
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<p class="MsoNormal"><b><span lang="EN-GB" style="color:#E36C0A">Alex Chard</span></b><span lang="EN-GB">
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<b>Consulting Network Engineer<o:p></o:p></b></span></p>
<p class="MsoNormal"><b><span lang="EN-GB">RELX Technology Services</span></b><span lang="EN-GB"><br>
<span style="color:#666666">475 Victoria Ave, Chatswood, NSW 2067</span><br>
</span><span lang="EN-GB" style="font-family:Wingdings;color:#E36C0A">(</span><span lang="EN-GB" style="color:#666666">: +61 (02) 9422 2226
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+61 (04) 03 894 614<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:Wingdings;color:#E36C0A">*</span><span lang="EN-GB" style="color:#666666">:
<a href="alex.chard@relx.com"><span style="color:#0563C1">alex.chard@relx.com</span></a><br>
</span><span lang="EN-GB" style="color:#7F7F7F"><a href="http://www.relx.com/"><span style="color:#0563C1">www.relx.com</span></a>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Louis Crossing<br>
<b>Sent:</b> Monday, 3 July 2017 11:43 PM<br>
<b>To:</b> Chris Hurley <chris@minopher.net.au><br>
<b>Cc:</b> <ausnog@lists.ausnog.net> <ausnog@lists.ausnog.net><br>
<b>Subject:</b> Re: [AusNOG] NBN and telstra<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p><strong><span style="font-family:"Calibri",sans-serif;color:red">*** External email: use caution ***</span></strong><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">There are some installation technicians (contractors for NBNco) telling our customers that certain installation issues wouldn't be happening if the customer had signed up with Telstra.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">I've had a few occasions now where I've had to explain to customers that Telstra are just another RSP and what the technician told them was nonsense.<o:p></o:p></p>
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<p class="MsoNormal">On 3 July 2017 at 21:13, Chris Hurley <<a href="mailto:chris@minopher.net.au" target="_blank">chris@minopher.net.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Yep, but I’m only reporting our users, though serval today reported local community boards were saying same most likely correct but no direct evidence. ;-)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">If it walks like a chicken, talks like a chicken mmmm good guess.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Regards,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Chris Hurley BE (Elec)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Signal Manager<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">******************************************************<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Dragon Rail Pty Ltd Phone: 1300 730 531 <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">74 Allanfield Crescent <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Boronia, 3155 Victoria <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Australia <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">******************************************************<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Geneva",serif;color:black">From:
</span></b><span style="font-size:10.0pt;font-family:"Geneva",serif;color:black">Nick Gale <<a href="mailto:nickgale@gmail.com" target="_blank">nickgale@gmail.com</a>><br>
<b>Date: </b>Monday, 3 July 2017 at 10:45 PM<br>
<b>To: </b>Chris Hurley <<a href="mailto:chris@minopher.net.au" target="_blank">chris@minopher.net.au</a>><br>
<b>Cc: </b>"<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>><br>
<b>Subject: </b>Re: [AusNOG] NBN and telstra<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Wasn't optus reported for similar tactics as well?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">------------------------------------------------<br>
</span><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Nick Gale</span></b><span style="font-size:10.5pt;color:black">
<o:p></o:p></span></p>
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P</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:green"> Please consider the environment before you print this email.</span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"> </span><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">On 3 July 2017 at 22:42, Chris Hurley <<a href="mailto:chris@minopher.net.au" target="_blank">chris@minopher.net.au</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">We are seeing more and more cases of Telstra as the NBN rolls out to be “kind” causing major grieve to end users to roll over and play dead – sign up with us "WE are the NBN”. (Total bull shit
NBN is not Telstra much as they would have liked it to be).<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">We've had dozens of users denied internet once the NBNs into an area which Telstra has a presence in – seeing every dodgy DNS changes/denials of access . Even though they have 12 months to make
their choice of provider. Also hearing from other provider same stories. The NBN as supposed to be a ‘level playing field’ seems it has tilt.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Regards,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Chris Hurley BE (Elec)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Signal Manager<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">******************************************************<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Dragon Rail Pty Ltd Phone: 1300 730 531 <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">74 Allanfield Crescent <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Boronia, 3155 Victoria <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Australia <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">******************************************************<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;color:black"><br>
_______________________________________________<br>
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_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>
<a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p>
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