<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<style type="text/css" style="display:none"><!--P{margin-top:0;margin-bottom:0;} @font-face
{font-family:"Cambria Math"}
@font-face
{font-family:Calibri}
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif}
a:link, span.MsoHyperlink
{color:#0563C1;
text-decoration:underline}
a:visited, span.MsoHyperlinkFollowed
{color:#954F72;
text-decoration:underline}
span.EmailStyle17
{font-family:"Calibri",sans-serif;
color:windowtext}
.MsoChpDefault
{font-family:"Calibri",sans-serif}
@page WordSection1
{margin:72.0pt 72.0pt 72.0pt 72.0pt}
div.WordSection1
{}--></style>
</head>
<body dir="ltr" style="font-size:12pt;color:#000000;background-color:#FFFFFF;font-family:Calibri,Arial,Helvetica,sans-serif;">
<p>Hi Craig,</p>
<p><br>
</p>
<p>We have the same issue, and get the same story, if we get through at all. Their L1 support is useless.<br>
</p>
<p><br>
</p>
<p>So if you do get any info please let me know.</p>
<p><br>
</p>
<p>Thanks,</p>
<p>Mark Currie</p>
<p><br>
</p>
<p><br>
</p>
<div id="Signature">
<div name="divtagdefaultwrapper" style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:; margin:0">
<div><font size="2" face="Tahoma">
<div class="WordSection1">
<p class="MsoNormal"><strong><font size="2"></font></strong><br>
<i><span style="color:gray; font-size:9pt" lang="EN-US"></span></i><span style="font-family:'Times New Roman','serif'; color:#1f497d; font-size:12pt"></span></p>
<p class="MsoNormal"></p>
<p class="MsoNormal"></p>
</div>
</font></div>
</div>
</div>
<div style="color: rgb(33, 33, 33);">
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> AusNOG <ausnog-bounces@lists.ausnog.net> on behalf of Craig DJ Smithers <csmithers@m-i.com.au><br>
<b>Sent:</b> Wednesday, May 24, 2017 4:38 PM<br>
<b>To:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> [AusNOG] Spirit Telecom downtime</font>
<div> </div>
</div>
<div>
<div class="WordSection1">
<p class="MsoNormal">Hi Ausnog,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Does anyone know what the issue is at Spirit Telecom or the contact details of a senior engineer there, we have a customer with a fibre service that has been up and down over the past few days and on their general support number we just
get that there is a network issue.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Regards</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Craig</p>
</div>
</div>
</div>
</body>
</html>