<div dir="ltr">Hey Sam,<div><br></div><div>I received a planned outage notification for 21st between 7am and 4pm for emergency fibre repairs on one of our services from Sydney to Melbourne. The notice advised of 2 x 50ms outages but we actually experienced huge latency (>3 seconds) for over 2 hours.</div><div><br></div><div><br></div><div>incidentally this was one of the services I emailed about last week that I was experiencing issues with that pipe said was fine from an NTU perspective and from a fibre perspective.</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, May 22, 2017 at 8:52 AM, Sam McLeod <span dir="ltr"><<a href="mailto:ausnog@smcleod.net" target="_blank">ausnog@smcleod.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Morning all,<br>
<br>
We were hit by yet another unplanned unplanned PIPE/TPG (provisioned by<br>
Tronic Networks as a reseller) outage yesterday between 09:43-11:43<br>
Melbourne time.<br>
<br>
We first started noticing the usual massive packet loss within their<br>
network which isn't anything new for us as PIPE/TPG seem to have major<br>
issues within their internal routing, but that quickly manifested into a<br>
full outage that lasted 2 hours~.<br>
<br>
As usual PIPE/TPG have stated there were no issues during this time<br>
according to their status pages.<br>
<br>
As when we log tickets for these weekly/fortnightly outages within their<br>
network they generally deny there were any issues I was wondering if<br>
anyone else:<br>
<br>
- Was affected by this outage yesterday?<br>
- Experience similar packet loss within PIPE/TPG/Tronic Network's<br>
services?<br>
<br>
<br>
Some examples of the packet loss we saw yesterday (although similar to<br>
their usual weekly / fortnightly outages):<br>
<br>
...<br>
5.|-- 203.219.107.193 0.0% 20 1.4 1.5 1.3 2.1 0.2<br>
6.|-- 203.161.152.97 <wbr> 0.0% 20 1.2 1.3 1.0 2.1 0.3<br>
7.|-- 121.101.137.103 25.0% 20 2910. 2953. 2894. 3113. 65.7<br>
8.|-- 121.101.138.171 25.0% 20 2920. 2966. 2896. 3116. 71.6<br>
9.|-- 15.0% 20 2905. 2959. 2896. 3114. 68.3<br>
<br>
...<br>
3.|-- 0.0% 20 1.1 1.2 0.9 3.7 0.6<br>
4.|-- 121.101.138.204 20.0% 20 2947. 2957. 2843. 3112. 73.3<br>
5.|-- 121.101.138.170 20.0% 20 2909. 2956. 2853. 3106. 71.9<br>
6.|-- 121.101.138.209 20.0% 20 2905. 2956. 2848. 3107. 72.1<br>
7.|-- 218.100.2.98 20.0% 20 2899. 2952. 2857. 3102. 65.9<br>
8.|-- 108.170.247.49 15.0% 20 2898. 2959. 2865. 3103. 66.6<br>
9.|-- 216.239.41.81 15.0% 20 2890. 2960. 2874. 3102. 69.1<br>
10.|-- 8.8.8.8 20.0% 20 2886. 2963. 2877. 3104. 70.6<br>
<br>
...<br>
3.|-- 0.0% 20 1.3 1.4 0.8 5.7 1.2<br>
4.|-- 121.101.138.204 20.0% 20 2727. 2782. 2711. 2912. 63.2<br>
5.|-- 121.101.138.170 25.0% 20 2727. 2788. 2711. 2907. 67.6<br>
6.|-- 121.101.138.209 20.0% 20 2729. 2782. 2709. 2906. 63.4<br>
7.|-- 218.100.2.98 15.0% 20 2730. 2785. 2710. 2908. 63.7<br>
8.|-- 108.170.247.81 20.0% 20 2732. 2780. 2712. 2923. 64.0<br>
9.|-- 216.239.41.83 20.0% 20 2734. 2792. 2714. 2916. 68.9<br>
10.|-- 8.8.8.8 20.0% 20 2739. 2788. 2715. 2914. 70.1<br>
<br>
<br>
Thank you,<br>
<br>
--<br>
Sam McLeod<br>
@s_mcleod | <a href="http://smcleod.net" rel="noreferrer" target="_blank">smcleod.net</a><br>
<br>
Words are my own opinions and do not necessarily represent those of my<br>
employer or partners.<br>
<br>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature">Kind Regards,<br><br>Christopher Barnes<br><br>e. <a href="mailto:chris.p.barnes@gmail.com" target="_blank">chris.p.barnes@gmail.com</a><br></div>
</div>