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<div>I just got this fault update, these guys are a joke :(</div>
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<div>======================</div>
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<div>Dear Customer,<span class="Apple-tab-span" style="white-space:pre"> </span></div>
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<div>AAPT has updated Case with the following:<span class="Apple-tab-span" style="white-space:pre">
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<div>NSW BRAS currently in fault state impacting NWB customers. Emergency change scheduled between 02:00 and 06:00 on 22/03/17 to rectify the issue.<span class="Apple-tab-span" style="white-space:pre">
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<div><span style="background-color: rgba(255, 255, 255, 0);">======================</span></div>
<div><br>
<div>Nathan Brookfield
<div>Chief Executive Officer</div>
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<div>Simtronic Technologies Pty Ltd</div>
<div><a href="http://www.simtronic.com.au">http://www.simtronic.com.au</a></div>
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<div><br>
On 21 Mar 2017, at 17:32, Matthew Enger <<a href="mailto:m.enger@xi.com.au">m.enger@xi.com.au</a>> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US">Further to his, the following emergency notice was just sent to me which I know is related:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US">Subject: CM-71963 Emergency Planned Outage Notification 22/03/2017 02:00 AM<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US">Due to emergency switch reload to resolve a fault condition in the state of NSW , your listed service(s) may experience a disruption during the outage window
advised.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US">In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US">If your service does not restore after the aforementioned reset please contact our Service Assurance Team to investigate further.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US">We apologise for any inconvenience this may cause.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US">Work Start:</span></b><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US"> 22/03/2017 02:00 AM<br>
<b>Work End:</b> 22/03/2017 06:00 AM<br>
<b>Timezone:</b> Sydney/NSW<br>
<b>Outage Duration:</b> 10 mins<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US">Looks like those services will be out till at least 2am…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<span style="FONT-WEIGHT: bold">Matthew</span><span style="FONT-WEIGHT: bold"> </span>
<span style="FONT-WEIGHT: bold">Enger</span> | Managing Director<br>
<font style="FONT-SIZE: 9pt">PO Box 3279, The Pines, Victoria, 3109<br>
<span style="FONT-WEIGHT: bold">T </span>1300 789 299 <span style="FONT-WEIGHT: bold">
D </span>03 9909 3104 <strong>M</strong> 0406 532 792 <span style="FONT-WEIGHT: bold">F
</span>03 8611 7946<br>
</font><font style="FONT-SIZE: 9pt"><a href="mailto:m.enger@xi.com.au">m.enger@xi.com.au</a> |
</font><a href="http://www.xi.com.au"><font style="FONT-SIZE: 9pt">www.xi.com.au</font></a></p>
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