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<div>Hmm</div>
<div>I'm seeing an awful lot drop off and cone back... </div>
<div>What a disaster of a day.</div>
<div>At least my home is back on now!</div>
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<div style="font-size:88%;color:#364f67">Sent on the go with Vodafone</div>
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-------- Original message --------<br>
From: Matthew Enger <m.enger@xi.com.au> <br>
Date: 21/03/2017 21:52 (GMT+10:00) <br>
To: Nathan Brookfield <Nathan.Brookfield@simtronic.com.au> <br>
Cc: ausnog@lists.ausnog.net <br>
Subject: Re: [AusNOG] Central Coast NBN Outage <br>
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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">Yes, I am seeing services come back online.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">The explanation for this one, if we ever get an explanation will be interesting…</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
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<p style="text-transform:uppercase; margin-top:6pt; margin-bottom:6pt; top:6pt"><span style="font-weight:bold">Matthew</span><span style="font-weight:bold">
</span><span style="font-weight:bold">Enger</span> | Managing Director<br>
<font style="font-size:9pt">PO Box 3279, The Pines, Victoria, 3109<br>
<span style="font-weight:bold">T </span>1300 789 299 <span style="font-weight:bold">
D </span>03 9909 3104 <strong>M</strong> 0406 532 792 <span style="font-weight:bold">F
</span>03 8611 7946<br>
</font><font style="font-size:9pt"><a href="mailto:m.enger@xi.com.au">m.enger@xi.com.au</a> |
</font><a href="http://www.xi.com.au" target="_BLANK"><font style="font-size:9pt">www.xi.com.au</font></a></p>
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<p style="margin-top:0pt; margin-bottom:0pt"><span style="font-family:'Calibri'; font-size:10pt"> <img hspace="0" src="cid:avg_goldreseller_rgb66adc2" border="0" id="1490093735913"></span></p>
<p style="margin-top:0pt; margin-bottom:0pt"><span style="font-family:'Calibri'; font-size:10pt"></span> </p>
<p style="margin-top:0pt; margin-bottom:0pt"><span style="font-family:'Calibri'; font-size:10pt">This email message and any attachments are the property of X Integration. The contents of this email are copyright and may also be confidential and/or legally privileged.
They are intended solely for the addressee and it is not intended that either confidentiality or privilege be waived or lost by mistaken delivery to you. Please notify us immediately and delete this communication if received in error. Consider the environment
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<p class="MsoNormal"><b><span style="font-family:Calibri; color:black">From: </span>
</b><span style="font-family:Calibri; color:black">Nathan Brookfield <Nathan.Brookfield@simtronic.com.au><br>
<b>Date: </b>Tuesday, 21 March 2017 at 9:45 pm<br>
<b>To: </b>Matthew Enger <m.enger@xi.com.au><br>
<b>Cc: </b>"ausnog@lists.ausnog.net" <ausnog@lists.ausnog.net><br>
<b>Subject: </b>Re: [AusNOG] Central Coast NBN Outage</span></p>
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<p class="MsoNormal">Someone must have realized waiting any longer was unacceptable and they're doing the emergency change now instead of 2am.<br>
<br>
Nathan Brookfield </p>
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<p class="MsoNormal">Chief Executive Officer</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">Simtronic Technologies Pty Ltd</p>
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<p class="MsoNormal"><a href="http://www.simtronic.com.au" target="_BLANK">http://www.simtronic.com.au</a></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 21 Mar 2017, at 18:24, Nathan Brookfield <<a href="mailto:Nathan.Brookfield@simtronic.com.au">Nathan.Brookfield@simtronic.com.au</a>> wrote:</p>
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<p class="MsoNormal">I just got this fault update, these guys are a joke :(</p>
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<p class="MsoNormal">======================</p>
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<p class="MsoNormal">Dear Customer,<span class="apple-tab-span"> </span></p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">AAPT has updated Case with the following:<span class="apple-tab-span"></span></p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">NSW BRAS currently in fault state impacting NWB customers. Emergency change scheduled between 02:00 and 06:00 on 22/03/17 to rectify the issue.<span class="apple-tab-span"></span></p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">======================</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">Nathan Brookfield </p>
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<p class="MsoNormal">Chief Executive Officer</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">Simtronic Technologies Pty Ltd</p>
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<p class="MsoNormal"><a href="http://www.simtronic.com.au" target="_BLANK">http://www.simtronic.com.au</a></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 21 Mar 2017, at 17:32, Matthew Enger <<a href="mailto:m.enger@xi.com.au">m.enger@xi.com.au</a>> wrote:</p>
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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">Further to his, the following emergency notice was just sent to me which I know is related:</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">Subject: CM-71963 Emergency Planned Outage Notification 22/03/2017 02:00 AM</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">Due to emergency switch reload to resolve a fault condition in the state of NSW , your listed service(s) may experience a disruption during the outage window advised.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">If your service does not restore after the aforementioned reset please contact our Service Assurance Team to investigate further.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">We apologise for any inconvenience this may cause.</span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt; font-family:Calibri"> </span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt; font-family:Calibri">Work Start:</span></b><span style="font-size:11.0pt; font-family:Calibri"> 22/03/2017 02:00 AM<br>
<b>Work End:</b> 22/03/2017 06:00 AM<br>
<b>Timezone:</b> Sydney/NSW<br>
<b>Outage Duration:</b> 10 mins</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">Looks like those services will be out till at least 2am…</span></p>
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<p style="margin-right:0cm; margin-bottom:6.0pt; margin-left:0cm"><b><span style="text-transform:uppercase">Matthew Enger</span></b><span style="text-transform:uppercase"> | Managing Director<br>
</span><span style="font-size:9.0pt; text-transform:uppercase">PO Box 3279, The Pines, Victoria, 3109<br>
<b>T </b>1300 789 299 <b>D </b>03 9909 3104 <strong>M</strong> 0406 532 792 <b>F </b>
03 8611 7946<br>
<a href="mailto:m.enger@xi.com.au">m.enger@xi.com.au</a> | </span><span style="text-transform:uppercase"><a href="http://www.xi.com.au" target="_BLANK"><span style="font-size:9.0pt">www.xi.com.au</span></a></span></p>
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<p style="margin:0cm; margin-bottom:.0001pt"><span style="font-size:10.0pt; font-family:Calibri"><channel_select_87px_225_rgb599566> <vmw_09q4_lgo_partner_solution_provider_pro9ee330> <avg_goldreseller_rgb8f1b03><propartner_logo_reg_imgbe06dd></span></p>
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<p style="margin:0cm; margin-bottom:.0001pt"><span style="font-size:10.0pt; font-family:Calibri">This email message and any attachments are the property of X Integration. The contents of this email are copyright and may also be confidential and/or legally privileged.
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