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<p class="MsoNormal">I have a client who has a downed phone line to their house in Mount Dandenong.<o:p></o:p></p>
<p class="MsoNormal">I am assuming it would be a Telstra thing.<o:p></o:p></p>
<p class="MsoNormal">Does anyone have a contact that could help escalate this?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have the account number and issue reference number.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Ping me offlist if anyone can help.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-AU">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#E36C0A;mso-fareast-language:EN-AU"> </span></b><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#E36C0A;mso-fareast-language:EN-AU">David Vidos</span></b><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">Head Honcho |
<b>NOVA iT GROUP</b></span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU"><br>
<img width="212" height="63" style="width:2.2083in;height:.6562in" id="_x0000_i1030" src="cid:image001.jpg@01D299A7.E2366710" alt="NOVAiTLogoRGB25"></span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-AU"> </span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">Phone</span></b><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU"> +61 3 9999 3189 |
<b>Fax</b> +61 9999 3190 | </span><b><span style="font-size:10.0pt;color:#E36C0A;mso-fareast-language:EN-AU">Mobile</span></b><span style="font-size:10.0pt;color:#E36C0A;mso-fareast-language:EN-AU"> 0410 541 625</span><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">
| <b>Service Desk</b> 1300 NOVA iT (6682 48)</span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">E-Mail</span></b><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">
</span><span style="font-size:10.0pt;color:#E36C0A;mso-fareast-language:EN-AU"><a href="mailto:david.vidos@novaitgroup.com.au"><span style="color:#E36C0A">david.vidos@novaitgroup.com.au</span></a></span><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">
| <b>Website</b> <a href="http://www.novaitgroup.com.au/"><span style="color:#7F7F7F">www.novaitgroup.com.au</span></a></span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">Head Office
</span></b><span lang="EN-US" style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">Suite 210, 12 Ormond Boulevard, Bundoora, Victoria, Australia, 3083</span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU"> </span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;color:#E36C0A;mso-fareast-language:EN-AU">Connect with us on Social Media!</span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.facebook.com/novaitgroup"><span style="font-size:10.0pt;color:#0563C1;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_4" src="cid:image002.png@01D299A7.E2366710" alt="fb"></span></a><span lang="EN-US" style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">
</span><a href="https://twitter.com/novaitgroup"><span style="font-size:10.0pt;color:#0563C1;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_3" src="cid:image003.png@01D299A7.E2366710" alt="twitter"></span></a><span lang="EN-US" style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">
</span><a href="https://www.instagram.com/novaitgroup/"><span style="font-size:10.0pt;color:#0563C1;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_6" src="cid:image004.jpg@01D299A7.E2366710" alt="instagram"></span></a><span lang="EN-US" style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU">
</span><a href="https://au.linkedin.com/in/davidvidos"><span style="font-size:10.0pt;color:blue;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_7" src="cid:image005.png@01D299A7.E2366710" alt="linkedin"></span></a><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-AU"><img border="0" width="163" height="68" style="width:1.6979in;height:.7083in" id="Picture_x0020_5" src="cid:image006.jpg@01D299A7.E2366710" alt="logo_landscape_VIC"><br>
<b>CEO & Chairman</b></span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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