<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mv="http://macVmlSchemaUri" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Title" content="">
<meta name="Keywords" content="">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Futura W01 Book";}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:Calibri;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:Calibri;
color:windowtext;}
span.EmailStyle18
{mso-style-type:personal;
font-family:Calibri;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:Calibri;
color:windowtext;}
span.msoIns
{mso-style-type:export-only;
mso-style-name:"";
text-decoration:underline;
color:teal;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style>
</head>
<body bgcolor="white" lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Hi Vocus Voice customers,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are progressing with this fault with Voice services being progressively restored.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have experienced some delays with restoration and full restoration is now expected around 12:30 AEDT.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Further updates will be provided as they become available.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards,<o:p></o:p></p>
<p class="MsoNormal">Roger<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">AusNOG <ausnog-bounces@lists.ausnog.net> on behalf of Roger Lienert <Roger.Lienert@vocus.com.au><br>
<b>Date: </b>Friday, 3 March 2017 10:07 am<br>
<b>To: </b>Andrew Barbara <andrew@focusnet.com.au>, "ausnog@ausnog.net" <ausnog@ausnog.net><br>
<b>Subject: </b>Re: [AusNOG] Vocus Voice Down?</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
<p class="MsoNormal">Hi Guys,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">We’re currently experiencing a total outage on one of our Wholesale voice platforms.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">We are aware of what the issue is and are working to restore it.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Will send an update to this list once I have further information to share.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Futura W01 Book";color:#151934;background:white"> </span><o:p></o:p></p>
<div id="complimentaryClose">
<p class="MsoNormal" style="background:white"><span style="font-family:Helvetica;color:#999999">Regards, <br>
</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><b><span style="font-size:12.0pt;font-family:Helvetica;color:#065897">Roger Lienert</span></b><b><span style="font-size:12.0pt;font-family:Helvetica;color:#A0A2A4"> | General Manager Network Operations <br>
</span></b><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:8.0pt;font-family:Helvetica;color:#065897">M</span></b><span style="font-size:8.0pt;font-family:Helvetica;color:#A0A2A4">: +61 404 079 779 </span><b><span style="font-size:8.0pt;font-family:Helvetica;color:#065897">D</span></b><span style="font-size:8.0pt;font-family:Helvetica;color:#A0A2A4">:
+61 2 8999 8226 ext 8226 </span><b><span style="font-size:8.0pt;font-family:Helvetica;color:#065897">E</span></b><span style="font-size:8.0pt;font-family:Helvetica;color:#A0A2A4">: <a href="mailto:Roger.Lienert@vocus.com.au"><span style="color:#A0A2A4">Roger.Lienert@vocus.com.au</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:8.0pt;font-family:Helvetica;color:#065897">P</span></b><span style="font-size:8.0pt;font-family:Helvetica;color:#A0A2A4">: 1300 88 99 88 or +61 2 8999 8999 </span><b><span style="font-size:8.0pt;font-family:Helvetica;color:#065897">W</span></b><span style="font-size:8.0pt;font-family:Helvetica;color:#A0A2A4">: <a href="http://www.vocus.com.au/"><span style="color:#A0A2A4">vocus.com.au</span></a> <br>
</span><b><span style="font-size:8.0pt;font-family:Helvetica;color:#065897">A</span></b><span style="font-size:8.0pt;font-family:Helvetica;color:#A0A2A4">: Level 12, 60 Miller Street, North Sydney, NSW 2060, Australia<br>
</span><o:p></o:p></p>
</div>
<p class="MsoNormal"><a href="http://www.vocus.com.au/"><span style="font-size:10.5pt;font-family:"Futura W01 Book";color:#151934;text-decoration:none"><img border="0" width="191" height="63" id="_x0000_i1026" src="cid:image001.png@01D29411.C5BD0620" alt=" Website"></span></a><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">AusNOG <ausnog-bounces@lists.ausnog.net> on behalf of Andrew Barbara <andrew@focusnet.com.au><br>
<b>Date: </b>Friday, 3 March 2017 9:56 am<br>
<b>To: </b>"ausnog@ausnog.net" <ausnog@ausnog.net><br>
<b>Subject: </b>[AusNOG] Vocus Voice Down?</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Times New Roman""> </span><o:p></o:p></p>
</div>
<p class="MsoNormal">Hi All,<o:p></o:p></p>
<p class="MsoNormal">Anyone else having issues with Vocus VAP?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Cant even call Vocus’s support number from a Telstra mobile.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Cheers<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-AU">Kind Regards</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-AU"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-AU">Andrew Barbara | Managing Director |
<b>FocusNet Group</b></span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#1F497D;mso-fareast-language:EN-AU">End to End Technology Solutions
</span></b><span style="color:#1F497D;mso-fareast-language:EN-AU">|</span><b><span style="font-size:12.0pt;color:#1F497D;mso-fareast-language:EN-AU">
<a href="http://www.focusnet.com.au">www.focusnet.com.au</a></span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-AU">Office: 1300 077 777 | Mobile: 0438 979 044 | Fax: 08 6210 1837</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-AU"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-AU"><img border="0" width="625" height="109" id="Picture_x005f_x005f_x005f_x0020_1" src="cid:image002.jpg@01D29411.C5BD0620" alt="GL---Email-Logo"></span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-AU">This e-mail and / or any attachment(s) is intended solely for the above-mentioned recipient(s) and it may contain confidential or privileged information. It may not represent the opinion(s)
of FocusNet Group and may have been sent without the consent of FocusNet Group. If you have received it in error, please notify us immediately at
<a href="mailto:support@focusnet.com.au">support@focusnet.com.au</a> and delete the e-mail. You must not copy, distribute, disclose or take any action in reliance on it.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</body>
</html>