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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-AU link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'>Yep they have a good sales team………. that’s about it. And when I say good I mean politely lying.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>Cheers.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>John England<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Managing Director<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>BitWave Networks Pty Ltd<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>243 Clarinda Street<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Parkes, NSW, 2870<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Ph: (02) 6863 4466<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><a href="https://www.facebook.com/bitwavenetworks/"><span style='color:#1F497D;text-decoration:none'><img border=0 width=100 height=18 id="Picture_x0020_5" src="cid:image008.png@01D292A5.7820F290" alt=FB-FindUsonFacebook-online-100></span></a><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><img border=0 width=307 height=100 id="Picture_x0020_6" src="cid:image009.png@01D292A5.7820F290" alt="email logo"><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><img border=0 width=160 height=78 id="Picture_x0020_7" src="cid:image010.png@01D292A5.7820F290" alt="MCP_2013(rgb)"> <img border=0 width=141 height=78 id="Picture_x0020_4" src="cid:image011.png@01D292A5.7820F290" alt="ucwa_small"><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> AusNOG [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Burt Mascareigne<br><b>Sent:</b> Wednesday, 1 March 2017 3:55 PM<br><b>To:</b> Greg Lipschitz <Greg@thesummitgroup.com.au>; Roger Lienert <Roger.Lienert@vocus.com.au>; David Vidos - NOVA iT GROUP <David.Vidos@novaitgroup.com.au>; ausnog@lists.ausnog.net<br><b>Subject:</b> Re: [AusNOG] Commander Support Manager Details Needed<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>I have a genuine question.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Does anyone have a “GOOD” experience with Commander. No facetiousness, I am genuinely curious. ALL I.T. tech’s from various companies I talk with, have never said, “Commander, Great guys”<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>I just feel like I’m bumping into the wrong people…<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Burt Mascareigne<br>Mobile</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'> 0414 450 962 <b>Office</b> (02) 9965 5422<br><b>Address</b> Level 19, 1 O’Connell Street, Sydney NSW 2000<br><b>Web</b> <a href="http://www.stormnetwork.com.au/"><span style='color:#1F497D'>http://www.stormnetwork.com.au</span></a><br></span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D'><img border=0 width=133 height=31 id="Picture_x0020_1" src="cid:image001.png@01D292A5.78281E80" alt=01-300x70></span><span lang=EN-US style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Greg Lipschitz<br><b>Sent:</b> Wednesday, 1 March 2017 3:24 PM<br><b>To:</b> Roger Lienert <<a href="mailto:Roger.Lienert@vocus.com.au">Roger.Lienert@vocus.com.au</a>>; David Vidos - NOVA iT GROUP <<a href="mailto:David.Vidos@novaitgroup.com.au">David.Vidos@novaitgroup.com.au</a>>; <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br><b>Subject:</b> Re: [AusNOG] Commander Support Manager Details Needed<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Demand a Commander!<o:p></o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></a></p><div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='background:white;border-collapse:collapse'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#000001'>Greg Lipschitz<o:p></o:p></span></b></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#000001'> | <o:p></o:p></span></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#000001'>Founder & CEO<o:p></o:p></span></b></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#000001'> | <o:p></o:p></span></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#000001'>Summit Internet<o:p></o:p></span></b></p></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><a href="mailto:Greg@thesummitgroup.com.au" target="_blank" id=LPlnk689713><strong><span style='font-family:"Arial",sans-serif;color:#253374;font-weight:normal'>Greg@thesummitgroup.com.au</span></strong></a><o:p></o:p></span></p></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><a href="http://summitinternet.com.au" target="_blank" id=LPlnk689713><strong><span style='font-family:"Arial",sans-serif;color:#253374;font-weight:normal'>summitinternet.com.au</span></strong></a><o:p></o:p></span></p></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><a href="tel:1300%20049%20749" target="_blank" id=LPlnk689713><strong><span style='font-family:"Arial",sans-serif;color:#000001;font-weight:normal;text-decoration:none'>1300 049 749</span></strong></a><o:p></o:p></span></p></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><a href="https://www.google.com.au/maps/place/The+Summit+Group+(Australia)+Pty+Ltd/@-37.8195827,145.1485403,17z/data=!3m1!4b1!4m7!1m4!3m3!1s0x6ad638b2d1d03e19:0xfb75608e0ae9e67e!2sThe+Summit+Group+(Australia)+Pty+Ltd!3b1!3m1!1s0x6ad638b2d1d03e19:0xfb75608e0ae9e67e" target="_blank" id=LPlnk689713><strong><span style='font-family:"Arial",sans-serif;color:#000001;font-weight:normal;text-decoration:none'>Level 1, 39 Railway Road, Blackburn VIC 3130</span></strong></a><o:p></o:p></span></p></td></tr></table></td></tr><tr><td valign=top style='padding:7.5pt 0cm 0cm 0cm'><p class=MsoNormal><!--[if gte vml 1]><v:group id="_x0000_s1026" style='position:absolute;margin-left:1pt;margin-top:1pt;width:31pt;height:9pt;z-index:251661312;mso-position-horizontal-relative:char;mso-position-vertical-relative:line' coordorigin="20,20" coordsize="620,180">
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</v:group><![endif]--><![if !vml]><span style='mso-ignore:vglayout;position:absolute;z-index:251661312;margin-left:1px;margin-top:1px;width:42px;height:12px'><map name=MicrosoftOfficeMap0><area shape=Rect coords="0, 0, 12, 12" href="https://www.facebook.com/summitinternetau/" target="_blank" title=Facebook><area shape=Rect coords="15, 0, 27, 12" href="https://twitter.com/summitgroupau/" target="_blank" title=Twitter><area shape=Rect coords="30, 0, 42, 12" href="https://www.linkedin.com/company/the-summit-group-australia-pty-ltd" target="_blank" title=LinkedIn></map><img border=0 width=42 height=12 src="cid:image002.png@01D292A5.78281E80" usemap="#MicrosoftOfficeMap0" v:shapes="_x0000_s1026 _x0000_s1027 _x0000_s1028 _x0000_s1029"></span><![endif]><span style='font-size:1.0pt;font-family:"Times New Roman",serif'><img border=0 width=66 height=22 id="_x0000_i1026" src="cid:image003.png@01D292A5.78281E80"><o:p></o:p></span></p></td></tr><tr><td style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:1.0pt;font-family:"Times New Roman",serif'><img border=0 width=590 height=106 id="_x0000_i1027" src="cid:image004.jpg@01D292A5.78281E80"><o:p></o:p></span></p></td></tr><tr><td valign=top style='padding:7.5pt 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:1.0pt;font-family:"Times New Roman",serif'><a href="http://summitinternet.com.au" target="_blank" id=LPlnk689713><span style='text-decoration:none'><img border=0 width=179 height=33 id="_x0000_i1028" src="cid:image005.jpg@01D292A5.78281E80" alt="Summit Internet"></span></a><o:p></o:p></span></p></td><td style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal align=right style='text-align:right'><span style='font-size:1.0pt;font-family:"Times New Roman",serif'><img border=0 width=278 height=66 id="_x0000_i1029" src="cid:image006.jpg@01D292A5.78281E80"><o:p></o:p></span></p></td></tr></table></td></tr></table><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p></div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Roger Lienert<br><b>Sent:</b> Wednesday, 1 March 2017 2:07 PM<br><b>To:</b> David Vidos - NOVA iT GROUP <<a href="mailto:David.Vidos@novaitgroup.com.au">David.Vidos@novaitgroup.com.au</a>>; <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br><b>Subject:</b> Re: [AusNOG] Commander Support Manager Details Needed<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>Hi David,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I will organise for somebody to contact you off list.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Roger<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='color:black'>From: </span></b><span lang=EN-US style='color:black'>AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>> on behalf of David Vidos - NOVA iT GROUP <<a href="mailto:David.Vidos@novaitgroup.com.au">David.Vidos@novaitgroup.com.au</a>><br><b>Date: </b>Wednesday, 1 March 2017 1:51 pm<br><b>To: </b>"<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>><br><b>Subject: </b>[AusNOG] Commander Support Manager Details Needed</span><span lang=EN-US style='font-size:12.0pt;color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p></div><p class=MsoNormal><span lang=EN-US>Hi Guys,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Does anyone have direct contact details for a Commander Support Manager?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>I have been banging my head against a brick wall for the last few weeks trying to get a simple response.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Broken promises and misleading information over and over for the customer resolutions team.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Hope someone can help.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Ping me offlist.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Regards,<o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;color:#E36C0A'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;color:#E36C0A'>David Vidos</span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'>Head Honcho | <b>NOVA iT GROUP</b></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'><br><img border=0 width=212 height=63 id="_x0000_i1030" src="cid:image007.jpg@01D292A5.78281E80" alt=OVAiTLogoRGB25></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'>Phone</span></b><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'> +61 3 9999 3189 | <b>Fax</b> +61 9999 3190 | </span><b><span lang=EN-US style='font-size:10.0pt;color:#E36C0A'>Mobile</span></b><span lang=EN-US style='font-size:10.0pt;color:#E36C0A'> 0410 541 625</span><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'> | <b>Service Desk</b> 1300 NOVA iT (6682 48)</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'>E-Mail</span></b><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'> </span><span lang=EN-US style='font-size:10.0pt;color:#E36C0A'><a href="mailto:david.vidos@novaitgroup.com.au"><span style='color:#E36C0A'>david.vidos@novaitgroup.com.au</span></a></span><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'> | <b>Website</b> <a href="http://www.novaitgroup.com.au/"><span style='color:#7F7F7F'>www.novaitgroup.com.au</span></a></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'>Head Office </span></b><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'>Suite 210, 12 Ormond Boulevard, Bundoora, Victoria, Australia, 3083</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:#E36C0A'>Connect with us on Social Media!</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><a href="https://www.facebook.com/novaitgroup"><span style='font-size:10.0pt;text-decoration:none'><img border=0 width=32 height=32 id="Picture_x005f_x0020_4" src="cid:image019.png@01D292A5.78281E80" alt=b></span></a></span><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'> </span><span lang=EN-US><a href="https://twitter.com/novaitgroup"><span style='font-size:10.0pt;text-decoration:none'><img border=0 width=32 height=32 id="Picture_x005f_x0020_3" src="cid:image020.png@01D292A5.78281E80" alt=witter></span></a></span><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'> </span><span lang=EN-US><a href="https://www.instagram.com/novaitgroup/"><span style='font-size:10.0pt;text-decoration:none'><img border=0 width=32 height=32 id="Picture_x005f_x0020_6" src="cid:image021.jpg@01D292A5.78281E80" alt=nstagram></span></a></span><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'> </span><span lang=EN-US><a href="https://au.linkedin.com/in/davidvidos"><span style='font-size:10.0pt;color:blue;text-decoration:none'><img border=0 width=32 height=32 id="Picture_x005f_x0020_7" src="cid:image022.png@01D292A5.78281E80" alt=inkedin></span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:#7F7F7F'><img border=0 width=163 height=68 id="Picture_x005f_x0020_5" src="cid:image023.jpg@01D292A5.78281E80" alt="ogo_landscape_VIC"><br><b>CEO & Chairman</b></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p></div></body></html>