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<p class="MsoNormal"><a name="_MailEndCompose"><b><span style="color:#1F497D">TPG Status update<o:p></o:p></span></b></a></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D">Melbourne,Flinders VPN router IOM card reload affecting multiple customer services, currently issue stands resolved. NOC investigating root cause.<o:p></o:p></span></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><span style="mso-bookmark:_MailEndCompose"></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><img width="56" height="72" style="width:.5833in;height:.75in" id="_x0000_i1037" src="cid:image001.png@01D27E39.1FA81330"></span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><o:p></o:p></span></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:14.5pt;color:#FCB040;letter-spacing:.75pt;mso-fareast-language:EN-AU">Murat Sener</span></b></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"> </span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:13.0pt;color:#5F6062;mso-fareast-language:EN-AU">Datacentre
Manager</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><o:p></o:p></span></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:12.0pt;color:#5F6062;letter-spacing:.75pt;mso-fareast-language:EN-AU">PREMIER</span></b></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.5pt;color:#5F6062;mso-fareast-language:EN-AU">
Technology Solutions</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><br>
</span></span><span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:10.0pt;color:#BABCBE;mso-fareast-language:EN-AU">P.
</span></b></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU">1300 76 76 48
</span></span><span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:10.0pt;color:#BABCBE;mso-fareast-language:EN-AU">F.
</span></b></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU">1300 76 76 49
</span></span><span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:10.0pt;color:#BABCBE;mso-fareast-language:EN-AU">M.
</span></b></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU">0450 604 350
<o:p></o:p></span></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;display:none;mso-fareast-language:EN-AU"><o:p> </o:p></span></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:11.25pt"><span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:12.0pt;color:#5F6062;mso-fareast-language:EN-AU">How am I doing? Let us know!</span></b></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:12.0pt;color:#5F6062;mso-fareast-language:EN-AU"><br>
</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:8.5pt;color:#5F6062;mso-fareast-language:EN-AU">SIMPLY CLICK ON A FACE TO GIVE FEEDBACK</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:12.0pt;color:#5F6062;mso-fareast-language:EN-AU">
<o:p></o:p></span></span></p>
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<span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:8.5pt;color:#FCB040;mso-fareast-language:EN-AU">GREAT<o:p></o:p></span></b></span></p>
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<span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:8.5pt;color:#FCB040;mso-fareast-language:EN-AU">AVERAGE<o:p></o:p></span></b></span></p>
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<span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:8.5pt;color:#FCB040;mso-fareast-language:EN-AU">BAD<o:p></o:p></span></b></span></p>
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<span style="mso-bookmark:_MailEndCompose"></span><a href="https://www.crewhu.com/survey.html?crewHuID=qm0Hxbzstp&employeeID=rLeIz2SkIa&type=signat&rating=5"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#FCB040;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="35" height="35" style="width:.3645in;height:.3645in" id="_x0000_i1036" src="cid:image002.png@01D27E39.1FA81330"></span></span><span style="mso-bookmark:_MailEndCompose"></span></a><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><o:p></o:p></span></span></p>
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<span style="mso-bookmark:_MailEndCompose"></span><a href="https://www.crewhu.com/survey.html?crewHuID=qm0Hxbzstp&employeeID=rLeIz2SkIa&type=signat&rating=0"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#FCB040;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="35" height="35" style="width:.3645in;height:.3645in" id="_x0000_i1035" src="cid:image003.png@01D27E39.1FA81330"></span></span><span style="mso-bookmark:_MailEndCompose"></span></a><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><o:p></o:p></span></span></p>
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<span style="mso-bookmark:_MailEndCompose"></span><a href="https://www.crewhu.com/survey.html?crewHuID=qm0Hxbzstp&employeeID=rLeIz2SkIa&type=signat&rating=-5"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#FCB040;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="35" height="35" style="width:.3645in;height:.3645in" id="_x0000_i1034" src="cid:image004.png@01D27E39.1FA81330"></span></span><span style="mso-bookmark:_MailEndCompose"></span></a><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><o:p></o:p></span></span></p>
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<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D"><o:p> </o:p></span></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-AU"> Andrew Paternoster [mailto:Andrew@screwloose.com.au]
<br>
<b>Sent:</b> Friday, 3 February 2017 4:03 PM<br>
<b>To:</b> Murat Sener <Murat.Sener@premiertech.com.au>; Matthew Enger <m.enger@xi.com.au>; ausnog@ausnog.net<br>
<b>Subject:</b> RE: [AusNOG] TPG links random drop outs<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I wish Worksafe would visit TGP and fixup all those trip hazards. ;)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-AU"> Murat Sener [<a href="mailto:Murat.Sener@premiertech.com.au">mailto:Murat.Sener@premiertech.com.au</a>]
<br>
<b>Sent:</b> Friday, 3 February 2017 3:59 PM<br>
<b>To:</b> Matthew Enger <<a href="mailto:m.enger@xi.com.au">m.enger@xi.com.au</a>>; Andrew Paternoster <<a href="mailto:Andrew@screwloose.com.au">Andrew@screwloose.com.au</a>>;
<a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a><br>
<b>Subject:</b> RE: [AusNOG] TPG links random drop outs<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Around 3.20pm we have multiple TPG services go offline from 1-10mins long<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><img border="0" width="56" height="72" style="width:.5833in;height:.75in" id="_x0000_i1025" src="cid:image001.png@01D27E39.1FA81330"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><b><span style="font-size:14.5pt;color:#FCB040;letter-spacing:.75pt;mso-fareast-language:EN-AU">Murat Sener</span></b><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"> </span><span style="font-size:13.0pt;color:#5F6062;mso-fareast-language:EN-AU">Datacentre
Manager</span><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><b><span style="font-size:12.0pt;color:#5F6062;letter-spacing:.75pt;mso-fareast-language:EN-AU">PREMIER</span></b><span style="font-size:11.5pt;color:#5F6062;mso-fareast-language:EN-AU"> Technology Solutions</span><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><br>
</span><b><span style="font-size:10.0pt;color:#BABCBE;mso-fareast-language:EN-AU">P.
</span></b><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU">1300 76 76 48
</span><b><span style="font-size:10.0pt;color:#BABCBE;mso-fareast-language:EN-AU">F.
</span></b><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU">1300 76 76 49
</span><b><span style="font-size:10.0pt;color:#BABCBE;mso-fareast-language:EN-AU">M.
</span></b><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU">0450 604 350
<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><span style="font-size:10.0pt;color:#5F6062;display:none;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:11.25pt"><b><span style="font-size:12.0pt;color:#5F6062;mso-fareast-language:EN-AU">How am I doing? Let us know!</span></b><span style="font-size:12.0pt;color:#5F6062;mso-fareast-language:EN-AU"><br>
</span><span style="font-size:8.5pt;color:#5F6062;mso-fareast-language:EN-AU">SIMPLY CLICK ON A FACE TO GIVE FEEDBACK</span><span style="font-size:12.0pt;color:#5F6062;mso-fareast-language:EN-AU">
<o:p></o:p></span></p>
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<td width="205" style="width:153.75pt;padding:1.5pt .75pt 1.5pt .75pt">
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<b><span style="font-size:8.5pt;color:#FCB040;mso-fareast-language:EN-AU">GREAT<o:p></o:p></span></b></p>
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<b><span style="font-size:8.5pt;color:#FCB040;mso-fareast-language:EN-AU">AVERAGE<o:p></o:p></span></b></p>
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<b><span style="font-size:8.5pt;color:#FCB040;mso-fareast-language:EN-AU">BAD<o:p></o:p></span></b></p>
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<a href="https://www.crewhu.com/survey.html?crewHuID=qm0Hxbzstp&employeeID=rLeIz2SkIa&type=signat&rating=5"><span style="font-size:10.0pt;color:#FCB040;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="35" height="35" style="width:.3645in;height:.3645in" id="_x0000_i1026" src="cid:image002.png@01D27E39.1FA81330"></span></a><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
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<a href="https://www.crewhu.com/survey.html?crewHuID=qm0Hxbzstp&employeeID=rLeIz2SkIa&type=signat&rating=0"><span style="font-size:10.0pt;color:#FCB040;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="35" height="35" style="width:.3645in;height:.3645in" id="_x0000_i1027" src="cid:image003.png@01D27E39.1FA81330"></span></a><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
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<a href="https://www.crewhu.com/survey.html?crewHuID=qm0Hxbzstp&employeeID=rLeIz2SkIa&type=signat&rating=-5"><span style="font-size:10.0pt;color:#FCB040;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU;text-decoration:none"><img border="0" width="35" height="35" style="width:.3645in;height:.3645in" id="_x0000_i1028" src="cid:image004.png@01D27E39.1FA81330"></span></a><span style="font-size:10.0pt;color:#5F6062;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-AU"> Matthew Enger [<a href="mailto:m.enger@xi.com.au">mailto:m.enger@xi.com.au</a>]
<br>
<b>Sent:</b> Friday, 3 February 2017 3:57 PM<br>
<b>To:</b> Andrew Paternoster <<a href="mailto:Andrew@screwloose.com.au">Andrew@screwloose.com.au</a>>; Murat Sener <<a href="mailto:Murat.Sener@premiertech.com.au">Murat.Sener@premiertech.com.au</a>>;
<a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] TPG links random drop outs<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB">We just had all of our NWB service drop at 15:35 today. BGP session on the EAL circuit also reset. Something happened.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-AU"> <o:p></o:p></span></p>
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<b><span style="text-transform:uppercase">Matthew Enger</span></b><span style="text-transform:uppercase"> | Managing Director<br>
</span><span style="font-size:9.0pt;text-transform:uppercase">PO Box 3279, The Pines, Victoria, 3109<br>
<b>T </b>1300 789 299 <b>D </b>03 9909 3104 <strong>M</strong> 0406 532 792 <b>F </b>
03 8611 7946<br>
<a href="mailto:m.enger@xi.com.au">m.enger@xi.com.au</a> | </span><span style="text-transform:uppercase"><a href="http://www.xi.com.au"><span style="font-size:9.0pt">www.xi.com.au</span></a><o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB"> <o:p></o:p></span></p>
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<img border="0" width="117" height="87" style="width:1.2187in;height:.9062in" id="_x0000_i1031" src="cid:image007.png@01D27E39.1FA07210"> <img border="0" width="132" height="83" style="width:1.375in;height:.8645in" id="_x0000_i1032" src="cid:image008.jpg@01D27E39.1FA07210"><img border="0" width="160" height="64" style="width:1.6666in;height:.6666in" id="_x0000_i1033" src="cid:image009.jpg@01D27E39.1FA07210"></span><span lang="EN-GB"><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-GB"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-GB" style="color:black">From: </span></b><span lang="EN-GB" style="color:black">Andrew Paternoster <<a href="mailto:Andrew@screwloose.com.au">Andrew@screwloose.com.au</a>><br>
<b>Date: </b>Friday, 3 February 2017 at 3:55 pm<br>
<b>To: </b>Murat Sener <<a href="mailto:Murat.Sener@premiertech.com.au">Murat.Sener@premiertech.com.au</a>>, "<a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a>" <<a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a>><br>
<b>Subject: </b>Re: [AusNOG] TPG links random drop outs</span><span lang="EN-GB" style="font-size:12.0pt;color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">We just had most of our site have a 3min’ish outage</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"> </span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-AU"> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Murat Sener<br>
<b>Sent:</b> Friday, 3 February 2017 3:53 PM<br>
<b>To:</b> <a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a><br>
<b>Subject:</b> [AusNOG] TPG links random drop outs</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Past couple of days we have been experiencing random drops from our CE WAN links, anyone else been experiencing this as well?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">TPG has listed any issues on their end yet.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Murat<o:p></o:p></span></p>
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