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--></style></head><body bgcolor=white lang=EN-GB link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'>Hi all,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>I’ve been diagnosing an issue for one of our clients and just wondering if anyone has had a similar thing happen.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Our client has a SIP trunk through Virtutel and numbers on the Telstra network are unable to call them.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>This is the 4th time it’s happened this month – with downtime of up to a week – I was told the numbers are owned by Optus and the issue is to do with their PLNR, but I am not particularly familiar with VoIP or phone networks in general.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Just wondering if this is an isolated issue or if anyone has experienced the same thing.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Cheers,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;color:black'>Liam Best</span></b><span lang=EN-US style='font-size:11.0pt;color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;color:black'>Reactive Team – Engineer <o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=933 style='width:699.75pt;margin-left:-5.4pt;border-collapse:collapse'><tr><td width=925 style='width:694.0pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'><img width=179 height=134 id="_x0000_i1030" src="cid:image001.png@01D261DB.64A4A6D0"></span><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'><img width=117 height=117 id="_x0000_i1029" src="cid:image002.jpg@01D261DB.64A4A6D0"></span><span style='font-size:11.0pt;color:black'><o:p></o:p></span></p></td></tr><tr><td width=925 style='width:694.0pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black'>Centorrino Technologies Pty Ltd | 11/9 Dawson Street Coburg VIC 3058 Australia<o:p></o:p></span></p></td></tr><tr><td width=925 style='width:694.0pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black'>P: 03 9998 6350 | Fax: 03 9354 3060 | <a href="mailto:lbest@ct.com.au"><span style='color:#0563C1'>lbest@ct.com.au</span></a> |<a href="http://www.ct.com.au/"><span style='color:#0563C1'> www.ct.com.au</span></a><o:p></o:p></span></p></td></tr><tr><td width=925 style='width:694.0pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p> </o:p></span></p></td></tr><tr><td width=925 style='width:694.0pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><a href="http://facebook.com/CentorrinoTech"><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB;text-decoration:none'><img border=0 width=23 height=28 id="_x0000_i1028" src="cid:image003.jpg@01D261DB.64A4A6D0"></span></a><span style='font-size:11.0pt;color:black'> </span><a href="http://www.linkedin.com/company/centorrino-technologies"><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB;text-decoration:none'><img border=0 width=23 height=28 id="_x0000_i1027" src="cid:image004.jpg@01D261DB.64A4A6D0"></span></a><span style='font-size:11.0pt;color:black'> </span><a href="https://twitter.com/centtech"><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB;text-decoration:none'><img border=0 width=25 height=28 id="_x0000_i1026" src="cid:image005.jpg@01D261DB.64A4A6D0"></span></a><span style='font-size:11.0pt;color:black'> </span><a href="http://www.youtube.com/channel/UCrRxQRcLinKOe-KCNLW1W2w"><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB;text-decoration:none'><img border=0 width=28 height=28 id="_x0000_i1025" src="cid:image006.jpg@01D261DB.64A4A6D0"></span></a><span style='font-size:11.0pt;color:black'><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>