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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Here we go again<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Ehsan Paksima<br>
<b>Sent:</b> Tuesday, November 22, 2016 6:50 AM<br>
<b>To:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> [AusNOG] Vacancy - Technical Team Leader - Sydney<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p style="background:#FAFAFA"><span style="font-family:"Myriad Pro",sans-serif;color:#333333">We are currently looking for a full time Technical Team leader to join our Sydney based National Corporate Support team to focus on driving operational excellence,
customer satisfaction, improve existing processes to increase efficiency and staff development.<o:p></o:p></span></p>
<p style="background:#FAFAFA;box-sizing:border-box"><span style="font-family:"Myriad Pro",sans-serif;color:#333333">The successful applicant will be an extremely driven and high aptitude individual who can take full advantage of being "thrown in the deep end"
and expedite their career development. The position by nature requires some out of hours work and participation in a rotating on-call roster.<o:p></o:p></span></p>
<p style="background:#FAFAFA;box-sizing:border-box"><span style="font-family:"Myriad Pro",sans-serif;color:#333333">As the perfect person to join our team you have probably been a customer of a managed service provider or carrier and know first hand what an
excellent customer experience looks like while having a deep understanding of the pressures associated with running of managing IT in a corporate or enterprise environment.<o:p></o:p></span></p>
<p style="background:#FAFAFA;box-sizing:border-box"><span style="font-family:"Myriad Pro",sans-serif;color:#333333">Above all the right attitude, a passion for technology and the ability to learn rapidly will determine if you are the right candidate for this
role.<o:p></o:p></span></p>
<h4 style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:#FAFAFA;box-sizing:border-box">
<strong><span style="font-size:13.5pt;font-family:"Myriad Pro",sans-serif;color:#FF9900">Primary responsibilities:</span></strong><span style="font-size:13.5pt;font-family:"Myriad Pro",sans-serif;color:#FF9900;font-weight:normal"><o:p></o:p></span></h4>
<ul type="disc">
<li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Provide 2nd/3rd level troubleshooting and support of customer faults and equipment and core network.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Mentor team members for personal/technical improvement<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Supervise the day to day operations of the Corporate Support Team<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Respond to escalations from Team members, customers or the business<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Support and assist with identifying training needs of team members and managing development/engagement plans<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Consistently review existing processes and identify improvements to increase efficiency.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Provide daily and weekly reporting on the team’s performance<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Participate in an on-call roster<o:p></o:p></span></li></ul>
<h4 style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:#FAFAFA;box-sizing:border-box">
<strong><span style="font-size:13.5pt;font-family:"Myriad Pro",sans-serif;color:#FF9900">Required Capabilities:</span></strong><span style="font-size:13.5pt;font-family:"Myriad Pro",sans-serif;color:#FF9900;font-weight:normal"><o:p></o:p></span></h4>
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<li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Minimum of 8 years experience in IT Industry<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Minimum of 3 years experience in a Telco/ISP/MSP environment and in customer facing roles<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Experience in leadership and managing small team<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Practical experience of supporting and troubleshooting MPLS VPN and complex WAN solutions in a Cisco and/or Juniper environment, good understanding of MP-BGP, VRF’s<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Experience with Cisco and Juniper technologies<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Extensive knowledge of IP Routing / Dynamic Routing protocols<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Experience with VoIP desirable<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Significant experience in troubleshooting network faults.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Solid understanding of Firewalls and the fundamentals of TCP/IP security<o:p></o:p></span></li></ul>
<p style="background:#FAFAFA;box-sizing:border-box"><strong><span style="font-family:"Myriad Pro",sans-serif;color:#333333">Personal Attributes:</span></strong><span style="font-family:"Myriad Pro",sans-serif;color:#333333"><o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Excellent written and verbal communication skills, you can communicate and interact effectively at technical and business levels in a broad range of situations.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">You're driven to be the best at everything you do<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">You see yourself as a born leader with a drive for success<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">A deep sense of empathy for our customers. <o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">Personal or technical, you find yourself always doing something to keep your brain stimulated<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3;background:#FAFAFA;box-sizing:border-box">
<span style="font-family:"Myriad Pro",sans-serif">A passion for technology, you lay awake thinking about the stuff<o:p></o:p></span></li></ul>
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<p class="MsoNormal" style="background:#FAFAFA"><span style="font-family:"Myriad Pro",sans-serif;color:#333333"> Applications to <a href="mailto:ehsan.paksima@bigair.net.au" target="_blank"><span style="color:#007BC2;text-decoration:none">ehsan.paksima@bigair.net.au</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:#FAFAFA"><span style="font-family:"Myriad Pro",sans-serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:#FAFAFA"><span style="font-family:"Myriad Pro",sans-serif;color:#333333">regards,<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#666666">Ehsan Paksima</span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#666666">Corporate Support Manager</span></b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#666666"><img border="0" id="_x0000_i1025" src="http://www.bigair.com.au/bigair.jpg"></span></b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#666666">Email:</span></b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#666666"> <a href="mailto:ehsan.paksima@bigair.net.au">ehsan.paksima@bigair.net.au</a> </span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:blue">| </span><b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#666666">Address:</span></b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#666666"> Level1
203 Pacific Hwy, St leonards, NSW 2065<br>
<b>Main:</b></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"> 1300 130 195 | <b><span style="color:#666666">Direct:</span></b> <span style="color:black">(02) </span></span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#333333">8916
5224</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:black"> | </span><b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#666666">Mobile: </span></b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#666666">0488
335 220</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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