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<div>Hi Shane,</div>
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<div>I think it is that aapt communicate outages so badly that we often get news and updates far quicker on ausnog than we do from aapt. </div>
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<div>We have had times when our account manager has been getting information from ausnog as it is more up to date than their internal process....</div>
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<div class="x_gmail_quote">On Mon, Oct 31, 2016 at 7:25 PM +1100, "Shane Short" <span dir="ltr">
<<a href="mailto:shane@short.id.au" target="_blank">shane@short.id.au</a>></span> wrote:<br>
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<div class="PlainText">Without wanting to turn this into a complete shit-fight, I’ve noticed over the last year or two there’s been a high number of posts along the lines of “AAPT is broken”, however most other carriers/providers don’t have the high post count
(if any at all). This got me thinking as to why they seem to feature so often. So my questions are:<br>
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- Is AAPT having more outages than anyone else?<br>
- Are their customers more likely to post about it to AusNOG?<br>
- If they are having as many outages as the post count suggests, why are you still using them?<br>
- Are you posting to AusNOG because you’re not getting the first-level support you need to work through the outages yourselves?<br>
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I don’t want this to turn into a AAPT pile-on.. I’m just genuinely curious.<br>
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-Shane<br>
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