<div dir="ltr"><br><div>As a further FYI - ACCAN published a review of the Warrnambool exchange fire via project under the grants scheme a while back.</div><div>See: <a href="http://accan.org.au/grants/completed-grants/623-warrnambool-exchange-fire-consumer-impact-analysis" target="_blank">http://accan.org.au/<wbr>grants/completed-grants/623-<wbr>warrnambool-exchange-fire-<wbr>consumer-impact-analysis</a></div><div><br></div><div>there are a raft of resources there (and elsewhere on the ACCAN site) you may wish to point your customers at, eg the Telecommunications survival plans (same page) or even the <a href="http://accan.org.au/small-business/small-business-tip-sheets" target="_blank">small business tip sheets</a>, one of which includes a continuity plan.</div><div><br></div><div>These resources are intended as a reasonable consumer guide. More complex cases should seek advice.</div><div><br></div><div>I'd be keen to see this new piece of work if people participate.</div><div><br></div><div><br></div><div>Narelle Clark</div><div>DCEO ACCAN</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Sep 30, 2016 at 12:29 PM, John Duffin <span dir="ltr"><<a href="mailto:jduffin@uptimeinstitute.com" target="_blank">jduffin@uptimeinstitute.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="white" lang="EN-GB" link="#0563C1" vlink="#954F72">
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Correct email…<u></u><u></u></span></p><span class="">
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi,<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I’m the MD for Uptime Institute in Australia. After Superstorm Sandy in the US we published an article on the Lessons Learn by Operators of Critical Data Facilities.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><a href="https://journal.uptimeinstitute.com/disaster-recovery-lessons-learned-superstorm-sandy/" target="_blank">https://journal.<wbr>uptimeinstitute.com/disaster-<wbr>recovery-lessons-learned-<wbr>superstorm-sandy/</a><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><u></u> <u></u></span></p>
</span><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I’d like to do the same for the SA Blackout. Its only when events like this happen that we really understand what’s going on. If anyone has something they would to share either in this forum
or direct to <a href="mailto:jduffin@uptimeinstitute.com" target="_blank">jduffin@uptimeinstitute.com</a> I’d be grateful. In particular:<u></u><u></u></span></p><span class="">
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="m_-3333029482425239242MsoListParagraph"><u></u><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span lang="EN-US" style="font-size:11.0pt">What warnings do you get<u></u><u></u></span></p>
<p class="m_-3333029482425239242MsoListParagraph"><u></u><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span lang="EN-US" style="font-size:11.0pt">What preparations did you make?<u></u><u></u></span></p>
<p class="m_-3333029482425239242MsoListParagraph"><u></u><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span lang="EN-US" style="font-size:11.0pt">What went well?<u></u><u></u></span></p>
<p class="m_-3333029482425239242MsoListParagraph"><u></u><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span lang="EN-US" style="font-size:11.0pt">What didn’t go well?<u></u><u></u></span></p>
<p class="m_-3333029482425239242MsoListParagraph"><u></u><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span lang="EN-US" style="font-size:11.0pt">Lessons learned?<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Regards,<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">John<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">John Duffin <<a href="mailto:jduffin@uptimeinstitute.com" target="_blank">jduffin@uptimeinstitute.com</a>><br>
<b>Date: </b>Friday, 30 September 2016 at 10:21 AM<br>
<b>To: </b>"<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>><br>
<b>Subject: </b>Lessons Learned From SA Blackout</span><span style="color:black"><u></u><u></u></span></p>
</div><div><div class="h5">
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<p class="MsoNormal"><span style="font-family:"Times New Roman""><u></u> <u></u></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi,</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I’m the MD for Uptime Institute in Australia. After Superstorm Sandy in the US we published an article on the Lessons Learn by Operators of Critical Data Facilities.</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><a href="https://journal.uptimeinstitute.com/disaster-recovery-lessons-learned-superstorm-sandy/" target="_blank">https://journal.<wbr>uptimeinstitute.com/disaster-<wbr>recovery-lessons-learned-<wbr>superstorm-sandy/</a></span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I’d like to do the same for the SA Blackout. Its only when events like this happen that we really understand what’s going on. If anyone has something they would to share either in this forum
or direct to <a href="mailto:jduffin@uptimeinstiute.com" target="_blank">jduffin@uptimeinstiute.com</a> I’d be grateful. In particular:</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><u></u><u></u></p>
<p class="m_-3333029482425239242MsoListParagraph"><u></u><span style="font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span lang="EN-US" style="font-size:11.0pt">What warnings do you get</span><u></u><u></u></p>
<p class="m_-3333029482425239242MsoListParagraph"><u></u><span style="font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span lang="EN-US" style="font-size:11.0pt">What preparations did you make?</span><u></u><u></u></p>
<p class="m_-3333029482425239242MsoListParagraph"><u></u><span style="font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span lang="EN-US" style="font-size:11.0pt">What went well?</span><u></u><u></u></p>
<p class="m_-3333029482425239242MsoListParagraph"><u></u><span style="font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span lang="EN-US" style="font-size:11.0pt">What didn’t go well?</span><u></u><u></u></p>
<p class="m_-3333029482425239242MsoListParagraph"><u></u><span style="font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span lang="EN-US" style="font-size:11.0pt">Lessons learned?</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Regards,</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">John</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><u></u><u></u></p>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><br><br>Narelle<br><a href="mailto:narellec@gmail.com" target="_blank">narellec@gmail.com</a></div>
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